How to Easily Master Format ASUS FONEPAD & FONEPAD 7 with Safety Hard Reset?

Problem solving tips for ASUS FONEPAD & FONEPAD 7 with easy solutions. Finding a tablet with 7 inches screen with phone function can be good to see the ASUS FONEPAD & FONEPAD 7. Call function can be use directly without external headset, use the front phone speaker and the microphone to call.

What is the different between ASUS FONEPAD vs ASUS FONEPAD 7 ? At first ASUS FONEPAD produce for user who need phone functions at this tablet, because ASUS Also already release ASUS MEMOPAD which without GSM data functions. Basically the product between ASUS FONEPAD and ASUS FONEPAD 7 topically similar. But the new ASUS FONEPAD 7 already use Intel Atom Z2560 and the previous ASUS FONEPAD use Intel Atom Z2420 or Intel Atom Z2460 .

At 2014, there are also available ASUS FONEPAD 7 FE170CG in the market. Basically doing hard reset or reformat for ASUS FONEPAD 7 FE170CG are have same steps with previous Asus Fonepad 7 product. Please find about tips and tricks for troubleshot problem at ASUS FONEPAD 7 FE170CG.

What is Main Advantage of ASUS FONEPAD & FONEPAD 7 :

GSM 3G HSDPA with Call function
LCD 7 inches IPS LCD Capacitive Touchscreen
Processor 1.2 GHz or 1.6 Ghz for ASUS FONEPAD
Processor 1.6 Ghz for ASUS FONEPAD 7
Processor 1.2 Ghz for ASUS FONEPAD 7 FE170CG
Memory Internal 8 or 16 or 32 GB ROM with 1GB RAM
External Memory slot Micro SD up to 32 GB
External Memory slot Micro SD up to 64 GB for ASUS FONEPAD 7 FE170CG
Main Camera 3.15 MP, 2048×1536 pixels for ASUS FONEPAD
Main Camera 5 MP, 2592×1944 pixels for ASUS FONEPAD 7
Main Camera 2 MP, 1600 x 1200 pixels for ASUS FONEPAD 7 FE170CG
Front camera for Video Conference
Operating System Android OS, v4.1 (Jelly Bean) & v4.2 (Jelly Bean)
Battery Non-removable Li-Ion 4270 mAh

How to Fix or Problem Solving for Recovery ASUS FONEPAD & FONEPAD 7 / ASUS FONEPAD 7 FE170CG hang or not responding or malfunctions or stuck or freezing or bricked ?

ASUS FONEPAD & FONEPAD 7 use Intel as processor and the specification is good for install and run application from Google Play Store. Do not worry about running and download big game or applications. The problem become happen when we download some non compatible or the application that not coding with proper way, this can make our ASUS FONEPAD & FONEPAD 7 become hang or stuck or frozen or bricks or LCD touch screen not responding. Try to do the soft reset or reboot or restart to delete some cache and temporary files. If the tablet still not run properly, then you have to do hard reset with master format. Becareful to do hard reset, because all important data and applications will be wipe and erase from ASUS FONEPAD & FONEPAD 7.

Follow this step to Backup Important Data Contact & Others for ASUS FONEPAD & FONEPAD 7

How to Soft Reset or Reboot or Restart ASUS FONEPAD & FONEPAD 7 ?

We can not open the battery easily to do soft reset or reboot ASUS FONEPAD & FONEPAD 7, because the battery is non removable. But when our tablet get problem, there are a Power button which can be press for several second until it boot or show the menu to turn off or restart / reboot. Do not worry about your data, because doing soft reset or reboot or restart will not delete any important data.

How to Reset ASUS FONEPAD & FONEPAD 7 with PINHOLE?

If the ASUS FONEPAD & FONEPAD 7 become unresponsive or hang or stuck, we can also doing force reset by pressing small pinhole with stick or paper clip. We need to open the back cover (upper side at back), then find the small hole near the microphone.

#Option 1, How to Hard Reset ASUS FONEPAD & FONEPAD 7 with software menu:

  1. Turn on ASUS FONEPAD & FONEPAD 7
  2. Make sure ASUS FONEPAD & FONEPAD 7 battery already charge properly
  3. Go to menu:Setting > Backup & Reset > Factory Data Reset > Reset Device
  4. ChooseDelete All
  5. ASUS FONEPAD & FONEPAD 7 will do the process to Master Reset to Factory Default

#Option 2, How to Hard Reset ASUS FONEPAD & FONEPAD 7 with Hardware key button:

  1. Make sure the battery of ASUS FONEPAD & FONEPAD 7 charge properly
  2. Turn off ASUS FONEPAD & FONEPAD 7
  3. Press and hold together :Power Button + Volume Up Button
  4. After see ASUS LOGO, release the button at no.3.
  5. Choose to download mode
  6. Press : Volume Down Button (release it)
  7. Press : Volume Up Button for several second until menu appear, then release it
  8. Press and hold together : Volume Down + Volume Up until the menu to reset appear.

How to Restore and Reinstall Clean Android Operating system / firmware at ASUS FONEPAD & FONEPAD 7 / ASUS FONEPAD 7 FE170CG ?

The clean and factory default ASUS FONEPAD & FONEPAD 7 Android operating system already saved inside ROM. If our ASUS FONEPAD & FONEPAD 7 tablet get problem and need to do reinstalling or restore the clean Android with factory default applications can be easily do with formatting or master reset. Please remember, doing reinstall or restore the operating system or firmware will make all data deleted and we need to reinstall specific applications again.

How to Unlock or Fix or Bypass or Solutions for ASUS FONEPAD & FONEPAD 7 / ASUS FONEPAD 7 FE170CG forgot password code or security lock screen pattern or pin (lost password)?

It is recommended to anyone who have ASUS FONEPAD & FONEPAD 7 for always keep secure our data from unauthorized user. We can give several option to protect it, using screen lock protection or password is recommended. If we forget about the answer of that security password pin or screen lock pattern protection, we can restore it with pressingForget Password / Pattern button. This button will bring us to answer the username and password of Google account that already saved in this ASUS FONEPAD & FONEPAD 7. If we can not access the Google account, than we have to do hard reset with master format above.

How to Improve Performance ASUS FONEPAD & FONEPAD 7 to make run more faster?

Using Intel processor for ASUS FONEPAD & FONEPAD 7 give us good performance to run. But as we know some user also have problem with the tablet become slowly after several time. In this case usually happen because there are a lot of applications which run in the background and take so many tablet resources while they are updating or running. We are recommended to uninstall the un-use application and try to do soft reset after uninstalling. If the performance of ASUS FONEPAD & FONEPAD 7 still need to make more faster back to default, you may consider to performing hard reset.

Is That Any Secret Code for Doing Format ASUS FONEPAD & FONEPAD 7 ?

There is no secret hidden code for ASUS FONEPAD & FONEPAD 7 to make it back to factory default. Do the options above to hard reset it.

How to Upgrade ASUS FONEPAD 7 Firmware to Android Jelly Bean 4.3 Operating System?

The ASUS FONEPAD 7 operating system now already have update to newest Jelly Bean firmware Android version 4.3. All ASUS FONEPAD 7 user can update their tablet to Jelly Bean using Over The Air update (OTA), it mean everyone can update ASUS FONEPAD 7 to Jelly Bean using Internet data connection. Please make sure the battery is not empty and better connected the tablet with power charger while doing OTA update, because ASUS FONEPAD 7 will download big internet data of new firmware. Follow the step from Setting Menu > About > Software Update, some user will receiver status bar notification to update the newest Jelly Bean operating system.

How to Upgrade ASUS FONEPAD 7 / FONEPAD 7 FE170CG to Android Kitkat or Android Lollipop operating system update ?

The processor to upgrade the operating system for Android Kitkat also same process with Upgrade to latest Jelly Bean before, follow the steps to upgrade from menu Setting > About > Software upgrade. If the official update available for our ASUS FONEPAD & FONEPAD 7 / ASUS FONEPAD 7 FE170CG then the notification will be appear and we can continue to download from OTA (over the air). Until today, there are no official information to upgrade ASUS FONEPAD & FONEPAD 7 / ASUS FONEPAD 7 FE170CG to Android Lollipop, but the specification of this tablet are acceptable for running Lollipop, we have to wait latest official update for better operating system. There are also some other community give solutions for upgrade ASUS FONEPAD & FONEPAD 7 / ASUS FONEPAD 7 FE170CG to Android Lollipop using unofficial custom ROM, but we have to be careful doing this steps, because some wrong situations can make our tablet can not use anymore.

How to Upgrade ASUS FONEPAD 7 / FONEPAD 7 FE170CG to Android Marshmallow or Android Nougat or Android Oreo operating system update ?

This tablet basically will not get any firmware upgrade to latest version such as Android Marshmallow / Nougat / Oreo / Pie, because the development has been stop for this version. Once again we are not recommended to flash custom ROM at our ASUS FONEPAD 7 / FONEPAD 7 FE170CG, because some wrong steps will make this tablet can not work properly. Some not official ROM / operating system also will make some features not work anymore.

How to Replace ASUS FONEPAD 7 / FONEPAD 7 FE170CG Battery or Make Battery More Stronger ?

We have to know that ASUS FONEPAD 7 / FONEPAD 7 FE170CG battery s not removable, therefore we can not replace it easily by ourself. Please bring to Asus authorized service center to replace the battery especially after use more then 2 years, the battery life will end of life or downgrade. However, if we still want to make the battery work more longer, then please make some adjustment like make LCD screen brightness as low as possible. Do not use any connections when we are not active with that to make the battery not work harder.

201 thoughts on “How to Easily Master Format ASUS FONEPAD & FONEPAD 7 with Safety Hard Reset?”

  1. hi i had a problem regarding my asus fonbepad7 fe 375 series. iis not working anymore after i done reseting.first problem is i recieved the my unfotunately my media process has been stopped so i made it to reset but i cannot open it

    Reply
    • Hi, hopefully you did not stop the hard reset process in the middle of formatting, because it can make your Asus Fonepad fail to work. You can try to do hard reset using hardware button combination key again one more time, if your tablet still not work, then you need to check at Asus authorize service center.

      Reply
    • Hi, if you still can not turn on your tablet, then please try to do hard reset or reformat using hardware button combination key above.

      Reply
  2. hi, i’m using asus fonepad 7 (fe170cg) and it has been updated to Android 4.4.2. now my fonepad always stuck when i use it for browsing or another apps. is it good to downgrade or hard reset?
    also, my fonepad can’t be used for wifi hotspot (thethering). any suggestion?

    thanks

    Reply
    • Hi, if you get trouble after doing update to latest firmware, we suggest to do hard reset to restart or reinstall all applications to latest update one, including some apps from Google Play Store need to reinstall again at your Asus Fonepad 7.

      Reply
  3. Hi, my asus fonepad7 fe170cg is upgrade to 4.3 to 4.4.2 then i got the error when i switch on the mobile network wifi is auto turn on everytime so how to fix my fonepad plz give me instruction.

    Reply
    • Hi, sometime some features can not work normally after upgrade. However, this problem usually can be solved after doing hard reset, but please do not forget to backup all important data first before doing hard reset.

      Reply
  4. Hi!
    I have Asus phonepad 7 FE170CG . Today, I did update aplications and system update. After instalation, my tablet didn’t want to start. When I press power button, I just feel vibration at start and that’s it. No screen logo. Nothing. I didn’t try any reset. What to do?
    Thank you!

    Reply
    • Hi, at normal situations after doing update firmware then your phone will run without problems, unless if the system update corrupt in the middle of update. However, you can try to charge again the battery untill full and try to hard reset again using hardware button combination key. If this phone still have problems, then you need to bring to Asus authorize service center.

      Reply
  5. hello i need help how do i deactideactivate the demmo App? Its very annoying. Every time im charging Itália comes up, or when i want to block the screen the demo app keeps playing and my batery keeps wasting.
    tthank you

    Reply
    • Hi, we are not sure about what is demmo app, but please try to do hard reset or master format, then usually your Asus Fonepad 7 will reinstall clean factory default Android operating system and applications. If your tablet have additional installation for demo apps, then that apps should be not install anymore unless you do manually.

      Reply
  6. Hi my asus K012(FE170CD) will read the sim cards but there will be no netwok,so i cant make call.what should I do to receive and make calls

    Reply
    • Hi, please try to do hard reset or master format your Asus Fonepad 7 to reformat the operating system to factory default, sometime this problems happen because of applications crash that make your operating system damage and effect to network setting.

      Reply
  7. Hi!
    I bought FonePad 7 2 weeks ago..and having problem recently. It took so long to get fully charged about 12 hours..I’ve tried different chargers but same problem exist. Pls help.

    Reply
    • Hi, have you ever try to reformat or hard reset your Asus Fonepad 7? Please try to do it, then after that try directly to recharge again and wait whether it charge faster or not. Or other alternative, turn off your Asus Fonepad 7, then try to change it until full, it should not more then 4 hours for the battery become fully charge.

      Reply
  8. One day my Asus Fonepad just decided to switch off by itself, and on switching it on it never completes the boot process, even if left for a long while. Before that, it was hanging a lot. How can I rectify this?

    Reply
    • Hi, maybe some installed applications was crashing and make you Asus Fonepad 7 operating system become damaged. Please follow steps to hard reset using hardware button combination key.

      Reply
  9. hello i did the factory reset for my asus fonepad because of “unfortunately process com. android. phone has stopped” problem occur. but my fonepad wont start properly. it work once. but the same problem happened again. i did the factory reset again, but the resetting page wont appear cause it buffer for hours. and if lucky that page occur but that “unfortunately process com.android……” appeared and there is now way i can finish my phone setting to the last page because after few ‘ok’ click it will turn to the 1st page.
    please help.. i cant use my phone for days this is so ridiculous …

    Reply
    • Hi, maybe your Asus Fonepad 7 get trouble with hadward, therefore that problems still appear although we do hard reset or reformat. Please consult with Asus authorize service center for further help.

      Reply
  10. Hi, Please talk me about Reset SD DOWNLOAD. I have ASUS FonePad 7 model K00E. I’m from Bogota, Colombia. Thanks.

    Reply
    • Hi, you can try to hard reset or master format your Asus Fonepad 7 K00E using software menu, otherwise if your tablet can not boot normally then please try to use hardware button combination key for reformat or hard reset.

      Reply
  11. I find this fonepad fe170 too slow. I done the inicial lolipop and firmware update.

    Do you recomend to do a hard reset now?

    i hope the fe372… runs fast.

    But still is the best experince using it.

    Reply
    • Hi, at your condition the answer is yes, we recommended to do hard reset or reformat your Asus Fonepad 7 to restore all setting back to factory default and remove unnecessary applications.

      Reply
  12. Hi, my fonepad FE170-CG have problem. When i using for browsing, the display gonna be blank into white screen. I’ve try to turn off and turn on again but display show full white color. Please help me

    Reply
    • Hi, if your white screen showing only when you open browser, then maybe something happen with your Asus Fonepad default browser, please try to install several 3th party browser like Firefox or Opera Mobile. If this problems still happen not only at your browser, then we suggest to do hard reset or master format. After your Asus Fonepad tablet can boot normally again, then please try to browse it again.

      Reply
    • Hi, first you can try to unlock or restore forgotten security password at your Asus Fonepad 170CG using Google username and password. This is the steps: please turn on your Asus fonepad 7 tablet, when it ask for answer try to do give several time wrong answer continuously until your Asus Fonepad 7 freezing, when it freezing or locked then you can find Forgot Password button, press this button then please give your Gmail username and password that you have already signed-in before. If you still can not access your Gmail account for unlock forgotten password, then you have to do hard reset with hardware button combination key.

      Reply
  13. hi, i m having problems with my asus fonepad 7. It doesn’t tend to detect wifi connection right after the tab has been completely reformatted. i had to wait for three whole hours for the tablet to connect to the internet. Please help me urgently.

    Reply
    • Hi, you have to try connect with different Wifi Access point just to make sure your Asus Fonepad 7 wifi radio hardware get trouble or not.

      Reply
  14. Ive done a system update yesterday on 5.0 version, all is great except the speaker does not work. when connected on headset it has a sound.any suggestion how to fix the problem?
    it is ASUS fonepad 7 K00Z (ME175CG)
    thank in advance

    Reply
    • Hi, normally it will work after we finish update or upgrade the operating system version. But at some conditions maybe you need to do hard reset to make sure all old applications not get trouble at new version firmware at your Asus Fonepad 7. But please do not forget to backup all important data before doing hard reset.

      Reply
  15. Hi! Im Cris. I also own an Asus Fonepad7. Unfortunately, mine is not workinh as well. I have been told that the power IC is damaged and i can only get a replacement from other Asus Fonepad 7. And so i’d like to ask if you could sell your defective Fonepad. I badly need to have our tablet fixed bec my 4yr old son will use it.. THANKS! God bless.

    Reply
    • Hi, hopefully someone else can give information for what you need. However, usually Asus authorize service center have some component to replace when it is damage, maybe you can consult with them as well.

      Reply
  16. good day!
    i have a problem with my asus fonepad 7 K012 the original version of my fonepad was android jellybean and im trying to update to kitkat and im happy that updating was so easy, so after that i update it again to lollipop but the result was so bad my device now is so slow and some of my applications doesint work properly and some of my files was deleted

    my concern is how can i downgrade my device? to kitkat or from the original version jeallybean because i try to see at asus drive and tools to find the frameware but it was not there please help me

    thank you

    Reply
    • Hi, if after doing firmware upgrade of Asus Fonepad 7 to Android Lollipop but your tablet can not work normally, then please try to do hard reset or reformat to clean all installed applications. Because sometime some old applications can not work properly with new firmware versions. But please do backup all important data inside your Asus Fonepad 7, After doing reformat, then you can setup again your Asus Fonepad 7 K012 like new and sign in with Google account again.

      Reply
  17. hi! i have a problem with my asus fonepad k012, its always stop the apps if i use it. i already reformat it but after 10mins or more of using it the apps stop gain. what should i do to fix it. thanks!

    Reply
    • Hi, we worry after doing reformat or hard reset Asus Fonepad K012, you signed in again with previous Google account. Please try to hard reset again your Asus Fonepad K012, then after your tablet boot properly, please do not login with previous Google account or Gmail account, just leave it without Google account, or you can try to create new temporary Google account to test your tablet download several applications from Google Play Store. Usually it will work normally again. If your Asus Fonepad tablet still get the same problems, then please bring to nearest Asus service center for further check.

      Reply
  18. Mine is Asus 175CG. When I tried to update sagain ssage ” Erasing” with android logo &I switched off .
    Now I try to download “system update file ” againbut it is dead slow. Internet speed very low.plz help

    Reply
    • Hi, we suggest to use fast Wifi data connections to do firmware update using OTA, otherwise you will get very long time to download if your GSM network provider is slow.

      Reply
  19. Hello, my Fonepad 7 is stuck in reboot loop installing system upgrade, how to stop it and how to flash ROM when I don’t have access to internal memory to put the ROM zip file ?

    Thank you.

    Reply
  20. My fonepad 7 turn black screen while download movie. And its still black screen if I turn it ON. Even if I press the power+volume increase it still black screen. Why does it happen? How can I fixed it?

    Reply
    • Hi, the blank screen or show black only at Asus Fonepad 7 can be happen because of some trouble, first because of damage or corrupt operating system or the other possibilities is because the screen it self get trouble. Please try to force reboot or force shutdown your Asus Fonepad 7 by press and hold POWER button until your tablet shutdown by itself. After it totally off, please try to turn on again by press POWER button, you will see something or logo at LCD screen, that it mean your Asus Fonepad 7 LCD screen is fine. However, if you also not see anything at your screen, then maybe your LCD screen get trouble and need to have further check at Asus authorize service center.

      Reply
  21. hi..i’ve got a problem with my asus fonepad 7 me372cl..after i fully charged n turn it on, it got stuck at buffering ‘asus in search of incredible’…what do i do? n one more thing, before this happen, ‘the process com. android acore has stop unexpectedly’ always pop up, why is that? lookinf forward for your reply, thank you..

    Reply
    • Hi, you should try to do hard reset your Asus Fonepad 7 with hardware button combination key to reinstall the factory default operating system.

      Reply
  22. Hi! I have the same problem with xdenama. I boght Asus K019 just 3 days ago and every time I turn it on after self shutdown, the default keyboard always change back to Asus Keyboard.

    The problem is I can’t really uncheck the Asus Keyboard. The option is greyed out like always

    Reply
    • Hi, we suggest you to try doing hard reset or reformat your Asus K019 operating system to factory default, mostly this problems comes with installed applications. But if after finish hard reset, your Asus K019 still get the same trouble, then please consult with Asus authorize service center, especially because your Asus still have warranty to fix hardware trouble.

      Reply
  23. My Asus Fonepad 7 turns to white screen.
    I turn it off and remove my sim card and memory card.
    Then let it rest for about an hour.
    When I opened it, only white screen appears.
    Please help me guys…

    Reply
    • Hi, you have to try doing hard reset with hardware button combination key. This process will reformat your Asus Fonepad 7 operating system to factory default. If your trouble comes from operating system or applications, then this process will fix your trouble.

      Reply
    • Hi, you have to make sure your front camera is work properly. Please try to use camera apps and see your face from front camera. You also can try with your friend to use Skype or Hangout or other similar video chat apps if your front camera is working properly.

      Reply
  24. Good day!

    I have a problem regarding with my ASUS Fonepad 7. The battery is fully charge but when i open my tablet, it power off itself. I open again my tablet but it still do the same. What should I do?

    Reply
    • Hi, first you have to do hard reset first. If you can not start your Asus Fonepad 7 properly, then you can do hard reset or master format using hardware button combination key. If the problems comes with battery hardware, then this process will not fix that problems, you need to consult with Asus authorize service center to check your battery whether still fine or not.

      Reply
    • Hi, you cannot downgrade Asus firmware using OTA like what you did when upgrade the firmware. Maybe you can do with reflash custom roms, but we are not recommended to do that, because some wrong steps can make your tablet become trouble. However, you can try to do hard reset to clean all installed apps to factory default. Maybe it can solve your problem.

      Reply
  25. hello. my asus fonepad had a main ui error i think. the error keeps on popping until i try to restart it. but it suddenly go on a boot loop. the asus logo keep on showing.

    Reply
    • Hi, you have to do hard reset or master format your Asus Fonepad 7 to reinstall the operating system. Hopefully it will fix you trouble with user interface applications.

      Reply
  26. Hi..using fonpad 7 model k012..first thing.. it was bootloop stuck on asus logo.been trying all the step given but neither works the worse thing couldn’t access recovery mode..and now whenever i power up the asus logo is gone and the screen is black but when i turn it off a flashing light pops the black screen. any suggestion is highly apriciated TIa.

    Reply
    • Hi, if you have done all steps options above but still can not fix your Asus Fonepad 7 bootloop, then maybe the hardware get any trouble, you should discuss with Asus authorize service center for further help.

      Reply
    • Hi, by default all installed applications will use internal memory, unless you do some tweak or rooted, but we are not recommended to do that because some wrong steps can make your Asus Fonepad 7 become trouble.

      Reply
  27. Hello my ASUS FONEPAD, got a real big problem, first its show stuff saying “unfortunately system Ui stopped” then the settings stopped, then some apps stopped then the luancher have stop I tried to reset it but after that it won’t turn on and then it’s stuck with its logo what do to? I aready brought it to a ASUS service center but they can’t fix it, please give some advice they say the mainboard was the problem and it can’t be fix is it true?

    Reply
    • Hi, usually after you have do hard reset to factory default then your Asus Fonepad will reinstall to factory default operating system. But if that steps still not help then maybe they are some hardware trouble like what Asus service center said. Sometime because the hardware of Asus Fonepad already corrupt, then you can try to ask help at other community like XDA Developers which some member have tried to install with custom rom, but it will not always fix problems or not always work at broken Fonepad.

      Reply
  28. hi. also my asus fonepad 7 make this with me
    and i try to make hard reset but it give me error image
    what can i do
    pleas help me…….

    Reply
    • Hi, at standard rom or operating system or non rooted Asus Fonepad 7 tablet can be restore back the operating system using hardware button combination key. Unless using custom rom or the operating system file source damage, then it can be happen. Please bring your Asus Fonepad 7 to Asus authorize service center to get further help.

      Reply
    • Hi, please check your phone internal storage, it still have enough room, then maybe your WeChat applications need to reinstall again at your Asus Fonepad 7 tablet. You also can try to remove Data files from menu Setting > Apps > Downloaded, and choose WeChat apps, then press Delete Data / Clear Data. After you clear all data at WeChat apps, your chat history will be wipe or remove from Asus Fonepad 7 and need to re-sign-in again with correct phone number or login user.

      Reply
  29. In my asus fonepad7 both simcards gets disconnected automatically after 4.5min exactly, and now updates are also not coming, please give me a solution.
    Regards

    Reply
    • Hi, there are some possibilities that can make your Asus Fonepad get that trouble. But we suggest to backup all important data and please perform hard reset either using menu setting or hardware button combination key to reinstall Asus Fonepad factory default firmware.

      Reply
  30. Hi.. i have problem with my asus fonepad 7,, when i try to reset or flashing with new os JB its always end with ERROR . Help me please thank you,,

    Reply
    • Hi, maybe you should try to do hard reset first with factory default operating system, then after your Asus Fonepad 7 back to factory default firmware, you can try to follow standard steps to upgrade with newer operating system. If still fail, then you need to consult with Asus authorize service center.

      Reply
  31. Hi I have problem like if I am installing the app the open option is not showing it get installed but it is not showing on home screen I had also done factory data reset what should I do

    Reply
    • Hi, it is depend on what kind of launcher you use at your Asus Fonepad 7. Usually after install the applications, the icon will be stay inside application list. Please find it there. Or you can try to install other applications. This information maybe not work with some custom rom. Please consult with Asus authorize service center if you still get same problems.

      Reply
  32. Hi I have my Asus k012 tablet . having problem when I turning it on it flash on blank screen no boot logo or charge indicator , even going it unto recovery mode doesn’t work I press the correct button but no response. Please help me . my friend forcing to play my tablet even its battery is draining, the tab is shutting down . I charge 1hour when I turn it on . only blank screen shows up

    Reply
    • Hi, usually when you press hardware button combination key, your Asus Fonepad 7 will show recovery menu. But this process will not work if your tablet get hardware error. Please bring your Asus Fonepad 7 to Asus authorize service center for further check.

      Reply
  33. my Asus ponepad 7 is not recognized by my computer. says malfunctioned, tried with a different computer, still the same answer. done a hard reset too. nothing happened. same situation.

    when phoneing somebody other party hears lots of unwanted sounds. need some solution

    Reply
    • Hi, you have to make sure your computer also installed with Asus Fonepad driver. Otherwise it will not recognize your Asus Fonepad 7 usb connection.

      Reply
  34. Please can you give me a step by step guide on how to manually upgrade my ASUS FonePad 7 K00Z ME175CG from Android 4.3 jelly bean to Android 4.4 Kit Kat

    Reply
    • Hi, best and safety steps to upgrade is using OTA (over the air), we suggest to use wifi to download updated firmware. Please check from menu Setting > About. Then find whether your Asus Fonepad 7 already have update firmware or not. The seconds options is go to Samsung authorize service center, then you can ask latest firmware upgrade from them.

      Reply
    • Hi, usually after finsih reformat, your Asus Fonepad 7 will work like new again. Please make sure you choose correct wifi access point with true password input.

      Reply
  35. my asus fonepad7 is not responding for charging and couldn’t on because of lack of power . . Could you please suggest me what to do??

    Reply
    • Hi, please try to use different Android charger or other charger Asus Fonepad 7, because sometime this problems happen because your power charger get broken.

      Reply
  36. * help me, my asus fonepad 7 k012 having a biggest problem!
    * if you so kind, help me. it is stuck.
    * my phone, is rooted and theres an error, i cant play youtube, google play and google apps. i tried to format it by using a master format, and then it erase everything.

    * it took so long and then, black screen appeared. i was thinking that it still in format. after that, asus logo and intel logo are appeared.

    * after appearing these logos, it start to loading.
    * wanna know what happen, dude? it stuck at the logo, forever.
    *what should i do now, dude. my brother help me with everything he know until he give up.
    * please… help me with your experience. tell me what should i do….

    Reply
    • Hi, unfortunately we can not give good answer for rooted or custom tweak Android at Asus Fonepad 7. Please bring your Asus tablet to Asus authorize service center for further check.

      Reply
    • Hi, please try to use hardware button combination key to hard reset this asus fonepad 7 tablet like steps at option 2 above.

      Reply
  37. Hi. My ASUS fonepad 7 Fe375cg/ K019 audio is not working (both loud speaker, headset) i dont know what the problem is because i didnt drop it or anything for it to suddenly stop working. Prior to that i remember receiving a notification that my audio jack is plugged in, but I never use headset that day. And now it cant even detect when im plugging in and out my headset. Sound recording, music and videos are also malfunctioning when trying to play it. (Asus music: Counting but the scroll’s not moving, no sound. Google play: only blank white page showing. Asus recorder: no sound, sometimes stops playing and then screens turn black, have to turn off and on again to work again. Videos: no sound, stops playing then tabs hang)

    I downloaded and scanned my tab to a few anti viruses app to see if thats the problem but none found. I also cleared all cache and data of my music, recorder but it still doesn’t fix the problem.

    What do i do? Please tell me how to fix it. Btw, all apps are working working fine expect to sound

    Reply
    • Hi, we are not see at your story that you have done hard reset or master format. Please try to do hard reset to reformat your Asusu Fonepad 7 operating system to factory default.

      Reply
  38. Hi. The touchscreen of my Phonepad doesn’t respond. Resetting it didn’t help. The operating System seems to have gone crazy – it’s activating apps without a command… What should I do? It’s strange that the incomming notifications are still working. I see them but I can’t access them…
    How can I resolve the problem?
    Looking forward for your answer.

    Reply
    • Hi, if you have done hard reset or reformat the operating system to factory default but still get some troubles at your Asus Fonepad 7, then maybe the hardware got problems. You have to discuss with Asus authorized service center for further help.

      Reply
  39. Hi sir my fonepad 7 can’t detect on my computer because it’s stuck on Intel logo any suggestion to do sir? I’m so damn down right now please help me.

    Reply
    • Hi, please try to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat your Asus Fonepad tablet operating system to factory default.

      Reply
  40. Gentlemen of the company asus my name is gustavo paez my whatsapp is +573212764154 and I lived in Colombia I am speaking for millions of users who buy the tablet asus fonepad 7 ME372, to ask you to post the drivers to update our equipment on your official asus website we need update drivers to Android 6.0 Marshmallow system which is the fastest, our teams are very slow and need to renew the system. I hope this request will be attended to. Millions of users in the world will be happy.

    Reply

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