Tips and tricks to fix HUAWEI MATE 10 PRO problems. This is high end class of Huawei Mate 10 family smartphone. It have 6 inches LCD screen with new 18:9 aspect ratio screen. Android 8.0 or Android Oreo is the first operating system that has been installed inside this phone. We can choose to buy 128 GB internal memory with 6 GB RAM or 64 GB internal memory with 4 GB RAM. This is high processor smartphone with Hisilicon Kirin 970, Huawei own processor product. It can work without problems for almost all applications, especially for games because this phone have dedicated GPU Mali-G72 MP12. Find more information about how to solve HUAWEI MATE 10 PRO troubles at www.hard-reset.org community.

 

What is Advantage of HUAWEI MATE 10 PRO Specifications?

Network GSM 3G HSDPA + 4G with Single or Dual Simcard Slot
LCD 6 inches capacitive touch screen
Processor Octa-core 2.4 GHz Cortex-A73 & 1.8 GHz Cortex-A53
GPU Mali-G72 MP12
Memory Internal 128 GB with 6 GB RAM or 64 GB with 4 GB RAM
Main Camera Dual 20 MP +12 MP, f/1.6, OIS, 2x lossless zoom, Leica optics
Mail Camera features phase detection & laser autofocus, dual-LED (dual tone) flash
Front Camera 8 MP, f/2.0 for Video Conference and selfie photography
Operating System Android Oreo version 8
Battery Li-Ion 4000 mAh

 

 

How to Fix or Problem Solving for Recovery HUAWEI MATE 10 PRO hang or not responding or malfunctions or stuck or freezing or bricked ?

Base by network simcard, we can buy the single sim card or dual simcard slot for HUAWEI MATE 10 PRO. Of course the dual simcard slot will consume more battery capacity then single simcard. This phone also have IP67 certified water resistance technology. It mean we can use HUAWEI MATE 10 PRO swim in the water about 1 meter deep in about 30 minutes, but we are not suggest to always bring this phone in the water because some other trouble may happen by accident. HUAWEI MATE 10 PRO use Android Oreo version 8 which is still new release by Google when the time this phone produce, together with EMUI 8.0 for Huawei user interface or home screen. When we choose to buy 128 GB or 64 GB internal memory, we will have many free capacity left to install interesting applications for work or play or social media from Google Play Store like Whatsapp, Facebook, Instagram, Telegram, Skype, WeChat, Line Messenger, Snapchat, Viber, Blackberry Messenger (BBM). As we know that there are many developers at Google Play Store, therefore we need to read many user review before download new applications or not famous app. Because sometime that applications may contain viruses or malware that can make some trouble at HUAWEI MATE 10 PRO like stuck or bricks or bootloop or frozen or LCD touch screen not responsive or LCD screen not responding with our finger touch. What we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our HUAWEI MATE 10 PRO can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from HUAWEI MATE 10 PRO. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart HUAWEI MATE 10 PRO ?

More free capacity at HUAWEI MATE 10 PRO can make users install many applications, but sometime that applications is crash or corrupt, which make the HUAWEI MATE 10 PRO become crash or corrupt that can make this phone work not normal or hang or LCD touch screen not responsive with our finger touch. Please press and hold POWER button until HUAWEI MATE 10 PRO shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our HUAWEI MATE 10 PRO still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at HUAWEI MATE 10 PRO ?

We can use microSD external card to copy or move important files using File Manager applications. If our HUAWEI MATE 10 PRO has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

 

#Option 1, Hard Reset HUAWEI MATE 10 PRO with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on HUAWEI MATE 10 PRO smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format HUAWEI MATE 10 PRO
  6. The HUAWEI MATE 10 PRO will continue the step until ready to use in clean factory default.

 

hard reset huawei mate 10 pro

#Option 2, Hard Reset HUAWEI MATE 10 PRO with Hardware Key Button :

  1. Please make sure the battery is not empty
  2. Turn off HUAWEI MATE 10 PRO
  3. Press and Hold together: Power Button + Volume Up Button for several seconds
  4. Follow the menu at LCD screen to continue the hard reset HUAWEI MATE 10 PRO, use Volume Down or Volume Up button to moving, and press Power Button to Ok or Enter or Confirm

 

#Option 3, Hard Reset HUAWEI MATE 10 PRO with MicroSD card Firmware Update:

  1. Make sure the battery if fully charge
  2. Turn off the HUAWEI MATE 10 PRO
  3. Remove the MicroSD and connect to computer or PC
  4. Download firmware from computer browser http://www.huaweidevice.com or http://consumer.huawei.com/
  5. Choose the HUAWEI MATE 10 PRO support and download the same version of firmware or update firmware
  6. Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
  7. Insert again the MicroSD to HUAWEI MATE 10 PRO
  8. Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
  9. Wait the process of update or reinstall the firmware will be less then 10 minutes.
  10. You can also update firmware using Updater applications at this phone.

 

How to Unlock or Fix or Bypass or Solutions for HUAWEI MATE 10 PRO forgot password code or security lock screen pattern or pin (lost password)?

Like other HUAWEI MATE 10 family, this phone have dual main camera which have 20 megapixel and 12 megapixel. After use this phone for several month, of course we will have many private pictures or many important files. We need to secure all important files inside HUAWEI MATE 10 PRO when away from us or lost or stolen. We need to make sure all not authorized users can not see or access our important files. We have to secure with some options. First the responsive fingerprint is available at HUAWEI MATE 10 PRO, it is located at back side of body. But we need to register our fingerprint first from menu Setting to make sure this phone can recognize our fingerprint. There are also some other options to secure our phone when we do not like to use fingerprint, like screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor can not open with our finger-hand. What should we do?

 

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until HUAWEI MATE 10 PRO locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.

 

Is That Any Secret Code for Doing Format HUAWEI MATE 10 PRO ?

There is no secret hidden code for HUAWEI MATE 10 PRO to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at HUAWEI MATE 10 PRO ?

There are two phone memory type at HUAWEI MATE 10 PRO, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of HUAWEI MATE 10 PRO as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

HUAWEI MATE 10 PRO does not have external memory MicroSD like other smartphone, but because we have 64 GB or 128 GB internal memory, then this phone already have big enough internal memory to keep all installed files or pictures or video recording.

 

How to Make Battery of HUAWEI MATE 10 PRO Stronger, Life Longer and Not Fast to Drain ?

As high end smartphone, we need big battery capacity to make HUAWEI MATE 10 PRO  can work full one day without need to recharge. Some users can use about two days. The battery problems will suffer for very active users which play games too much or watch movie or have many social media group chat, these kind of users will need more bigger battery, but we can not replace HUAWEI MATE 10 PRO battery with bigger capacity, because HUAWEI MATE 10 PRO battery is not removable. However, HUAWEI MATE 10 PRO have Quick Charge technology which can help users to charge faster when battery empty. We also can do some adjustment to make HUAWEI MATE 10 PRO work more longer. First, please disable all not use connection like Wifi or NFC or Bluetooth or GPS. Some applications like camera or maps will need to know our location, please activate GPS battery saving mode from menu Setting.