Tips and tricks for fix and hard reset SAMSUNG GALAXY J5 (SM-J500F). This is 4G Android smartphone which have dual simcard GSM slot. For latest available Android smartphone, Samsung already give Android Lollipop operating system, this is also happen at SAMSUNG GALAXY J5 which already use Android Lollipop for factory default Android OS. For better viewer, this phone use 5 inches LCD screen with HD resolutions 720p.


What is Advantage of  SAMSUNG GALAXY J5 (SM-J500F) Specifications:

LCD 5 inches
Internal memory 16 GB
RAM 1.5 GB
External memory microSD up to 128 GB
Main Camera 13 MP, 4128 x 3096 pixels, autofocus, LED flash
Front Camera 5 MP with LED flash
Processor Quad-core 1.2 GHz from Snapdragon
Operating system Android OS, v5.1 (Lollipop)
Battery Li-Ion 2600 mAh battery



How to Fix or Problem Solving for Recovery SAMSUNG GALAXY J5 (SM-J500F) hang or not responding or malfunctions or stuck or freezing or bricked ?

There are several official Samsung applications that we can get while using SAMSUNG GALAXY J5, but because the internal memory is 16 GB which is more than enough to install several more interesting applications from Google Play Store like Facebook, Instagram, Whatsapp, Blackberry Messenger (BBM), Line Messenger, WeChat, Path, Pinterest, Viber, Skype and many more. If we need more capacity for keeping our images or pictures or movie, SAMSUNG GALAXY J5 have external memory slot using MicroSD upto 128 GB. Please remember, that some applications from Google Play Store may contain malware or virus or not compatible applications, if we install that apps, then can make our SAMSUNG GALAXY J5 become hang or stuck or bricks or frozen or boot logo loop. In some situations we also can get SAMSUNG GALAXY J5 LCD touch screen become not responding. When we get this problems, we have to force soft reset or force shutdown or force reboot to clean temporary files and caches from SAMSUNG GALAXY J5. If soft reset is not solved the problems then we have to do hard reset or master format. Please note, doing hard reset will wipe or remove all important data, therefore we have to backup all important data before doing hard reset.


How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY J5 (SM-J500F) ?

What should we do when our SAMSUNG GALAXY J5 get hang or stuck or bricks or freezing or LCD touch screen not responsive when we run applications? We have to force shutdown or force soft reset or force reboot to restart all running applications and also remove caches and temporary files. Please release back cover case of SAMSUNG GALAXY J5, after that we can find battery to unplug or remove, wait about 5 seconds, then put again this battery at right positions then continue press and hold POWER button to turn it on. This process is safe to do anytime, because it will not remove any important data. If our SAMSUNG GALAXY J5 still work normally, but we want to soft reset or reboot or restart, then we can press and hold POWER button until pop-up menu appear at LCD, then choose Shutdown / Power off / Reboot menu.


#Option 1, How to Hard Reset SAMSUNG GALAXY J5 (SM-J500F) with software menu:

  1. Turn on SAMSUNG GALAXY J5 (SM-J500F)
  2. Make sure SAMSUNG GALAXY J5 (SM-J500F) battery already charge properly
  3. Go to menu: Setting > Backup & Reset > Factory data reset > Reset device
  4. Choose Erase Everything
  5. SAMSUNG GALAXY J5 (SM-J500F) will do the process to Master Reset to Factory Default


hard reset samsung galaxy j5 to factory default

#Option 2, How to Hard Reset SAMSUNG GALAXY J5 (SM-J500F) with Hardware key button:

  1. Make sure the battery of SAMSUNG GALAXY J5 (SM-J500F) charge properly
  2. Turn off SAMSUNG GALAXY J5 (SM-J500F)
  3. Press and hold together : Power Button + Volume Up + Home Button 
  4. If the button at number 3 not work, we can try with press and hold together Power Button + Volume Up Button
  5. If we see the menu at LCD screen, choose Wipe Data/Factory Reset with Volume Button to select and use Power Button to ok or enter.
  6. The SAMSUNG GALAXY J5 (SM-J500F) will doing the process of restoring to factory default.


How to Restore and Reinstall Clean Android Operating system / firmware at SAMSUNG GALAXY J5 (SM-J500F) (Reformat) ?

Using SAMSUNG GALAXY J5 will be fun for run many applications like office work, entertainment or games. All apps can download from Google Play Store, but please choose only have good review from users, to ignore any trouble at our SAMSUNG GALAXY J5 while running that applications. Some bad applications can make our SAMSUNG GALAXY J5 operating system become damages or corrupted. Our phone will become strange or not normal while running or in some case can not boot properly. We need to reinstall or reformat or restore with factory default Android operating system. First we have to know that clean factory default Android operating system already saved safely inside SAMSUNG GALAXY J5 ROM or internal memory, therefore we can directly do reformat or reinstall without need to copy the file source from other device. Just follow simple steps to hard reset above, then clean factory default Android operating system will be reinstall automatically.


How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY J5 (SM-J500F) forgot password code or security lock screen pattern or pin (lost password)?

Using SAMSUNG GALAXY J5 which have 13 megapixel main camera and also have 5 megapixel front for selfie camera will make use have many good pictures or photo, moreover the front camera of SAMSUNG GALAXY J5 already have own LED flash which can help us take good photo using front camera at low light situations. Some of pictures maybe only for private consumption, therefore we have to give security protections to keep our data confidential. There are several factory default protections that already include inside SAMSUNG GALAXY J5, usually we recommended using screen lock pattern because this is more faster and easy to use, but some users also like to use password pin protections. The problems happen when we forgot the screen lock protections answer, what should we do? Do not worry, because we can bypass or unlock forgotten screen lock pattern or password pin protections using Google account. Please tun on this phone, after the screen ask for answer, please give several time wrong answer continuously until SAMSUNG GALAXY J5 freezing or locked about 30 seconds, at this time we can give our Backup PIN (which already assign when we give security protections) or use Gmail username and password that we have already signed-in before. If we still can not use Google account to unlock, then we have to do hard reset using hardware button combination key.



This is kind of help for unlock or bypass forgotten security protection at SAMSUNG GALAXY J5 (SM-J500F). Although we are sure about our security protection, but sometime we can forget about it. When we give the security protection at our SAMSUNG GALAXY J5 (SM-J500F), it also give step to put our own PIN as BACKUP PIN. This backup PIN use to bypass or unlock forgotten security code later. Use above steps to unlock forgot password or screen lock pattern security protection using Google account or Gmail username and password.


How to Improve Performance SAMSUNG GALAXY J5 (SM-J500F) to make run more faster?

The SAMSUNG GALAXY J5 specifications already fast to run many applications, this phone also can run HD games without problems because SAMSUNG GALAXY J5 already have dedicated GPU (graphic processor unit) using Adreno 306. Base by many benchmark review, we can give good score for SAMSUNG GALAXY J5 performance. By why some users get slowly problems using this phone? Usually this problems happen because there are too many applications use resources together. We have to know that some applications from Google Play Store will keep run in the background without any notifications, all applications will need some amount of RAM, if many of them use it, then RAM and processor resources will be insufficient and can make SAMSUNG GALAXY J5 (SM-J500F) become slowly because it will try to release or force close old not use applications to give more free RAM. Therefore we suggest to uninstall not use or not important applications. If we want to make SAMSUNG GALAXY J5 performance run faster again like new, then we have to consider do hard reset or master format.


Is That Any Secret Code for Doing Format SAMSUNG GALAXY J5 (SM-J500F) ?

We can try to use secret code for doing hard reset SAMSUNG GALAXY J5 (SM-J500F) is *2767*3855#. But please remember to always be careful typing that code, because the SAMSUNG GALAXY J5 (SM-J500F) will doing hard reset and remove all data and installed applications.


Latest Discussions & Share Information:

[Q] Hi I just recently bought my Samsung Galaxy J5. I created a pin for my phone but now that pin when I enter it, it doesn’t work it keep on saying “Pin incorrect” I need help PLZ!
[A] Hi, do not worry because you can try to unlock forgotten pin using Google account that you have already signed-in before or at the first time activate this phone. After you give several time wrong PIN, you will find Forgot Password Pin button, press that button then you can find place to type your Gmail username and password that you have signed-in before. Make sure your Internet active because your Samsung Galaxy J5 will ask authentication at Google server. If you can not access your Gmail account, then you have to do hard reset Samsung Galaxy J5 using hardware button combination key.

[Q] please help me i just bought a galaxy j5 and i updated it and now it is stuck on the animation screen after updating . i have tried everything hard reset ,factory setting ,wipe cache everything it just won’t start and unfortunately i dont have a computer/laptop at the moment ..please help me very desperate thank you .
[A] Hi, usually after you have done hard reset and wipe caches as well, then your Samsung Galaxy J5 operating system will be reinstall to factory default. It should run normally again back to factory default, because your trouble maker 3th party installed applications will be remove as well. However, if you are sure that your operating system already reinstall but still get the same trouble, then maybe your Samsung Galaxy J5 get hardware trouble, and you still can claim the warranty for your Samsung Galaxy J5 at Samsung authorize service center.
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