How to Easily Master Format HUAWEI ASCEND Y300 with Safety Hard Reset?

Tips and Tricks for HUAWEI ASCEND Y300 solutions when get problem. The 4 inches Android smartphone with Jelly Bean is available at HUAWEI ASCEND Y300. This is single card GSM smartphone with better price but have good processor dual core at 1Ghz clock speed.

What is Advantage of HUAWEI ASCEND Y300 Specifications:

GSM 3G HSDPA
LCD 4 inches touch screen
Internal memory 4 GB
RAM 512GB
External memory microSD, up to 32 GB
Main Camera 5 MP, 2592×1944 pixels, autofocus, LED flash
Front camera for Video conference
Processor Dual-core 1 GHz Cortex-A5 Qualcomm
GPU Adreno 203
Operating system Android OS, v4.1 (Jelly Bean)
Battery Li-Ion 1730 mAh

How to Fix or Problem Solving for Recovery HUAWEI ASCEND Y300 hang or not responding or malfunctions or stuck or freezing or bricked ?

HUAWEI ASCEND Y300 have dual-core 1Ghz processor, with this specification enough to run standard daily applications which can be download from Google Play Store. But some applications is not coding with good functions, this will make problem at HUAWEI ASCEND Y300 such as hang or stuck or bricks or frozen or LCD touch screen not responding. IF this problem happen then we can try to soft reset or restart or reboot HUAWEI ASCEND Y300 to delete temporary files and cache. If after doing soft reset the problem not away, we need to do hard reset or master format.

How to Soft Reset or Reboot or Restart HUAWEI ASCEND Y300 ?

There are several way to soft reset, but the faster way to reboot is by removing the battery of HUAWEI ASCEND Y300. After the HUAWEI ASCEND Y300 battery removed, you can plug it again in the right positions, after that you can try to turn on the HUAWEI ASCEND Y300 to reboot or soft reset. This step is safe, none of our important data will remove. Other way to restart or soft reset If the phone still can be access, and need to soft reset, try to press power button several seconds, until menu appear. Choose restart/reboot than the HUAWEI ASCEND Y300 will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.

#Option 1, Hard Reset HUAWEI ASCEND Y300 with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on HUAWEI ASCEND Y300 smartphone
  3. Don’t forget to backup all important data
  4. Go to menu:Setting > Backup & reset > Factory Data Reset> Reset Phone
  5. ChooseErase everythingto continue and confirm you ready to do the format HUAWEI ASCEND Y300
  6. The HUAWEI ASCEND Y300 will continue the step until ready to use in clean factory default.

#Option 2, Hard Reset HUAWEI ASCEND Y300 with Hardware Key Button :

  1. Please make sure the battery is not empty
  2. Turn of HUAWEI ASCEND Y300
  3. Press and Hold together: Power Button + Volume Up Button for several seconds
  4. Follow the menu at LCD screen to continue the hard reset HUAWEI ASCEND Y300, use Volume Down or Volume Up button to moving, and press Power Button to Ok or Enter or Confirm

#Option 3, Hard Reset HUAWEI ASCEND Y300 with MicroSD card Firmware Update:

  1. Make sure the battery if fully charge
  2. Turn off the HUAWEI ASCEND Y300
  3. Remove the MicroSD and connect to computer or PC
  4. Download firmware from computer browser http://www.huaweidevice.com.
  5. Choose the HUAWEI ASCEND Y300 support and download the same version of firmware or update firmware
  6. Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
  7. Insert again the MicroSD to HUAWEI ASCEND Y300
  8. Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
  9. Wait the process of update or reinstall the firmware will be less then 10 minutes.

How to Restore and Reinstall Clean Android Operating system / firmware at HUAWEI ASCEND Y300 ?

HUAWEI ASCEND Y300 using Android Jelly Bean as default operating system. In some situations maybe we need to do restore or reinstall the operating system with default Android or firmware. When we need to do reinstall, this step is easy because the default and clean factory setting Android os already saved inside HUAWEI ASCEND Y300. If you need to reinstall just follow the step above, then the clean operating system will be reinstalling by itself. Please remember, doing reinstall or restore the Android operating system at HUAWEI ASCEND Y300 will delete or wipe any important data and applications, better you do backup first before do this step.

How to Unlock or Fix or Bypass or Solutions for HUAWEI ASCEND Y300 forgot password code or security lock screen pattern or pin (lost password)?

For security protection at HUAWEI ASCEND Y300, we can choose several options, but we recommend to use screen lock pattern or password pin protections. How about if we forget about the answer of that protections? Do not worry, because Android at HUAWEI ASCEND Y300 will give you solutions if you forget the password by pressing Forget Password / Pattern button to bring us answer the Google account username and password. If we can not access Google account then we have to do hard reset or master format.

How to Improve Performance HUAWEI ASCEND Y300 to make run more faster?

With the good specification, the HUAWEI ASCEND Y300 will run without problem for daily usage, but is some situations, user have problem and feel that the HUAWEI ASCEND Y300 become slowly. After see at the phone, that problem usually happen becuase we have installed many applications and run in the background. When that applications need to update or run several applications process will make the HUAWEI ASCEND Y300 processor work more hard and make it become slow until that job finish. That is why, to make HUAWEI ASCEND Y300 performance back to faster again, we recommend to uninstall not use applications. If we need to make it clean, do the hard reset step, then the HUAWEI ASCEND Y300 will back to faster again like new.

Is That Any Secret Code for Doing Format HUAWEI ASCEND Y300 ?

There is no secret hidden code for HUAWEI ASCEND Y300 to make it back to factory default. Do the options above to hard reset it.

How to Upgrade or Update HUAWEI ASCEND Y300 to Android Kitkat or Android Lollipop ?

Unfortunately there are no Android Kitkat update officially from Huawei. Android Lollipop also not available at HUAWEI ASCEND Y300. However, using factory default Android Jelly Bean at this phone still give good performance. Maybe we can find some not official custom rom operating system for HUAWEI ASCEND Y300, but please becareful when updating with non standard steps, because some wrong conditions can make our phone broken or corrupt and can not use anymore.

How to Improve Battery Life Longer of HUAWEI ASCEND Y300 For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?

The maximum battery capacity at HUAWEI ASCEND Y300 is 1730 mAh, actually this is still fine to run for standard dialy acitivty, but in average we will need to charge twice a day. We can prolong the battery life by reducing some item like set the LCD brightness as low as possible and do not active auto brightness. Please turn off some not use connection like Bluetooth / Wifi / GPS. If possible, try to reduce the LCD brightness as low as possible. HUAWEI ASCEND Y300 to run using 2G GSM Internet data network, but this will give slower data speed then using 3G, just choose this options if we still need more battery power without charger.

How to Deal with Insufficient Internal Memory at HUAWEI ASCEND Y300 (not enough memory) ?

With only 4 GB internet memory capacity at HUAWEI ASCEND Y300, we will get limited size to install additional applications from Google Play Store. Although the specification said we get 4 GB internal memory, but at the first time we use this phone, we will get almost half of it, because internal memory also use for installing operating system and some other factory default applications. Please choose only important applications from Google Play Store. Please note, our HUAWEI ASCEND Y300 Internal memory will also insufficient because some applications like Facebook or Whatsapp or BBM or Twitter also will use internal memory to save their data, therefore after use several moment, our internal memory will be insufficient.

123 thoughts on “How to Easily Master Format HUAWEI ASCEND Y300 with Safety Hard Reset?”

    • Hi, the only option to help bypass forgotten unlock pattern screen only using Google account. Please try to recovery your Google account first using computer and follow forget password step from PC Browser. If you still can not access you Google or Gmail account, then you have to do hard reset or master format.

      Reply
  1. i root my phone and delete some system files. i have some problem. for example when i hold power key my phone restart and dont show pop up menu under power key. so i want to updated my phone and download y300 ram from huawei website. i do what ever website say, but when my phone unpack it and when want to install it, it give me error. i dont know what i do about this problem. please help me. tanks

    Reply
    • Hi, maybe the problem comes because the ROM is not compatible with you Huawei Y300. Please make sure the rom is correct one.

      Reply
    • Hi, if you did root at Huawei Ascend Y300, it could make our smartphone become problem and the worst case, it stuck and can not boot properly. Maybe you can try to do hard reset by download the ROM source for Huawei Ascend Y300 from Huawei website, after that follow the step to extract, and copy all files include folder “dload” to external card, after that insert the card to memory slot, and then turn it on to make Huawei Ascend Y300 doing reflash or reinstall the operating system or firmware from memory card.

      Reply
  2. I am facing problem of call drop. If someone call me it is disconnected after two or three rings. Again if he call me than not disconnected. But when I am talking after few minutes other person can not hear me. But I am hear him clearly. I reset my phone several times. But problem is still going on. I changed the sim card. Problem is going on. No other problem. Please give me suggestion.

    Reply
    • Hi, first we read your problem, it seems come from the provider or simcard. But you said that you have already changed it with other simcard or we assume different provider also. Well, if you also have already done hard reset but the problem still happen, then maybe there are some problems at your Huawei Ascend Y300. Please try to consult it with authorize Huawei service center for further test.

      Reply
  3. as I was flashing cm11 in my asend y300 at last battery with 20% but os was not installed and I made a power off in cmw recovery but after some 12 hrs later I took n trying to switch it on it got sucked totally dead no sign no indication totally dead now m crying plzzzzzzzzzzzzzzz any one help.

    Reply
    • Hi, we are really not recommended to anyone to do root or doing flash custom ROM for Android, because some wrong step can make the phone become problem and can not use normally again. The solutions for your problem at bricked Huawei Ascend Y300 becaue of custom ROM should be try several options depend on the problems, maybe you can ask solutions from the community which your follow for doing at beginning.

      But anyway, you can also try this solutions, but not sure it will solve. Try download the latest firmware from Huawei device website, choose for your Huawei Ascend Y300 firmware. Usually the download file use zip to compress. After the download finish, try to extract that file at your computer. After that, copy all files include the folders at your main location (root folder) of your MicroSD card. Put again the microSD card at your Huawei Ascend Y300, then try to boot again until the phone show the upgrade process, please wait and follow the steps.

      Please remember, your phone has been bricks now, so you should try this steps but we do not know weather will work or not.

      Reply
  4. Since I downloaded the Talking Angela app, and activated the camera option, my front camera option on the app Camera doesn’t appear. I have disinstalled it, restarted the phone, shut down and restarted the phone (quick start and slow start) and I don’t know what to do.

    Reply
    • Hi, some applications could make our smartphone functions become problem. Maybe this problem also happen at your Huawei Ascend Y300 which can not use the front camera since install Talking Angela, although you already uninstall that applications, but the damage already happen so the trouble will stay at your phone. The best way to make it sure it try to do hard reset or master format, but you need to backup all important data first before doing hard reset, because it will be removed or wiped. Doing hard reset is the same meaning with reinstall the clean and factory default operating system, so if the front camera problem happen because operating system damage, then it will run again after reinstall / hard reset.

      Reply
    • Hi, you can try to download other recommended alternative camera applications from Google Play Store to test your Huawei Ascend Y300 front camera can work or not. If the 3th party camera applications also can not detect or can not use your front camera, then maybe some wrong setting or other applications make the camera not work. So, you should have to do hard reset or master format steps above to make your applications and phone setting back to factory default and hopefully the front camera can work again. Do not forget to backup any important data to other device before doing hard reset or master format.

      Reply
  5. Hi my partners phone was preforming system update but has froze on huawei logo screen during restart!! Have tried removing battery etc any help or ideas? Please

    Reply
    • Hi, usually at Huawei you can get the firmware or operating system update with this step: Download the latest firmware from Huawei official website (zip file), extract that zip file to computer and will be appear dload folder. Copy all dload folder (include the dload folder) to external memory card (microSD) put at main directory at memory card. After that insert that memory card to your Huawei Ascend Y300, then do soft reset. At normal step the Huawei phone will doing reinstall firmware from external memory if the dload folder available at microsd card.

      Reply
  6. After recently updating to Version Y300-0151V100R001C56B167 on a Huawei Ascend Y300 running Android 4.1.1 the front facing camera switch disappeared. What can I do to get this back? Thanks.

    Reply
    • Hi, if you update with official release, then your Huawei Ascend Y300 should work normally without any problem with the camera. You can try to do hard reset or use 3th party camera download from Google Play Store for testing your front camera again. The other alternative, try to download the previous release or next update release from Huawei website for Huawei Ascend Y300 firmware or operating system and reinstall it again to this phone using your external memory card after extract the downloaded firmware.

      Reply
  7. My Y300-0100 is hanging at the Huawei logo. I’m unable to update the firmware as I keep getting the message
    ‘Update exception. EMMC is readonly, you can’t update your system’.

    Is there anything that I can do next. Thank you.

    Reply
    • Hi, actually the Huawei Ascend Y300 can be upgrade with download the right firmware file from Huawei official website. After that you need to extract compressed downloaded files to external memory for your Huawei Ascend Y300 include with the folders. Continue with restart the phone until it will reinstall the operating system or firmware automatically. Please find the right file to download.

      Reply
      • My Y300-0100 is hanging at the Huawei logo.
        I’m unable to update the firmware as I keep
        getting the message
        ‘Update exception. EMMC is readonly, you can’t
        update your system’.

        Reply
        • Hi, if your Huawei Ascend Y300 operating system has damaged, then you need to reinstall with the new one. You can try to follow this steps to use latest version of firmware from http://www.huaweidevice.com, choose the correct type for Huawei Ascend Y300 files. Compression files need to be download to you computer. After that extract the compression to microSD (main/root folder), copy all dload folders and file at your microSD and insert it at your Huawei Ascend Y300, after that please try to reboot your phone. If everything run normally, then your phone will be reflash or reinstall with latest stable operating system or firmware.

          Reply
  8. can you help I installed all kinds of custom rom more I do not like
    How do I restore the original custom rom for Huawei Y300
    if you can explain it to me step by step

    Reply
    • Hi, first of all we does not recommended to root and install custom rom at your Huawei Ascend Y300, because some wrong steps can make our phone become corrupt and can not use anymore. We also worry your phone official ROM can not reinstall again. But anyway, you can try to download latest Huawei Ascend Y300 operating system from Huawei official website, choose the correct type for phone. Compression files need to be download to you computer. After that extract the compression to microSD (main/root folder), copy all dload folders and file at your microSD and insert it at your Huawei Ascend Y300, after that please try to reboot your phone.

      Reply
  9. How to unlock or fix or bypass or solution for HUAWEI ASCEND Y300 forgot password code or security lock screen pattern(lost password)?

    Reply
    • Hi, please try to hard reset your Huawei Ascend Y300 using hardware button like steps at #option 2 above. If you can not hard reset using hardware button because of any reasons, then you have to download the latest firmware of Huawei Ascend Y300 at Huawei official website, file compressed using zip/rar. Please uncompress it become dload folder, and copy all folder (include folder) to main location (root) at microSD and put the microSD to Huawei Ascend Y300. After that restart your Huawei Ascend Y300 and wait until the process to reinstall the operating system finish. This process will not take more than 10 minutes.

      Reply
    • Hi, please try to download some other 3th party camera like Google camera or something like that. For Gallery, please try download QuickPic from Google Play Store as well. If the camera still not work at your Huawei Y300, then you have to do hard reset to make sure your trouble happen at applications crash, not hardware. If hardware problem, then after doing hard reset, the camera still can not work either using standard applications or 3th party applications download from Google Play Store.

      Reply
    • Hi, you can try to reinstall the operating system or firmware with downloaded file source. Please choose the right version of your Huawei Ascend Y300 from Huawei official website, extract the compressed file to your computer, and copy all DLOAD folder to your microSD memory card using card reader. Put that microSD to your Huawei Ascend Y300, and reboot your phone. The reinstalling or upgrade process will done automatically. Please wait about less than 10 seconds.

      Reply
    • Hi, for security protection like pin or pattern, then you can unlock it using Google account. Please give several time wrong answer continuously, after that you will find Forgot Password button to help bypass forgotten security protections using Google account username and password that have already signed-in before at this phone. If you can can not access Google account, please follow the steps command above to download the firmware files from Huawei website and extract files (include folder : dload) at your external microSD and reboot your phone, then the operating system or firmware will be reflash automatically at your Huawei Ascned Y300.

      Reply
  10. Hi, Kindly help

    My front camera has disappeared!! it has been gone for quite a while now, I have tried everything from restarting to rebooting to even installing an antivirus!!!

    i need my front camera back please………….

    Reply
    • Hi, as far as we read, you haven’t do any hard reset or reformat your Huawei Ascend Y300 to reinstall clean factory default Android operating system from its ROM. Please follow the steps at #Option 1 above. After that please try to test your camera again.

      Reply
  11. I-m facing a problem, whenever i turn on my Y300 it runs normally until desktop screen, then all apps start closing and after a while it goes to restart but it never restarts it freezes on the operator logo. I’ve already tried doing a Factory reset but everything remains the same (still shows Nova Launcher screen) and I also tried re-installing the ROM (from huaweis official page) but it didn’t worked.

    I have a y300-0001

    Reply
    • Hi, it seems that your Huawei Ascend Y300 get problems with applications or maybe not compatible with launcher. You also have already done to reinstall the firmware download from Huawei official website. Basically the reinstall fimrware from Huawei website should extract first the compressed files to external memory and use all dload folder and all file inside it as well. Please try again carefully, because the reinstall firmware using dload folder usually working find unless you are not copy correct files. If everything fine, while doing reinstall the screen will show the reinstall progress. If you are not fine that at your screen after reboot, then maybe the reintall has never started yet.

      Reply
  12. Hello. Currently, on my Huawei Y300 Ascend, there is no internet connection and every site or app does not work. Could settings have changed or been lost because, for the first time, I closed phone using ‘ Restart’?! It worked fine earlier.
    Also I need to move 470 photos and videos to my PC. How do I do that? AND bookmarks saved in three browsers (Android, Chrome, UC)?
    Thank you.

    Reply
    • Hi, the problem with no Internet connection usually comes from the provider or wrong APN setting. Please make sure your GSM card Internet already active or you can try to use other GMS simcard which already have Internet service. If your phone still can not work with that card, then you should find out the correct APN at your Huawei Ascend Y300, for better answer about APN, please consult it with your network provider.

      About moving pictures from Huawei Ascend Y300 to computer PC, the easiest way is using USB data cable, connect it between your phone and computer, wait until your computer get the driver from Internet, then your computer file manager will find your Huawei phone as new removable drive, browse this phone folder and find DCIM folder, this is the place when your images from camera has saved.

      For Bookmark at browser, we recommended you to sync Google Chrome account from your phone to Google server. Once everything sync, then you can open your Chrome computer bookmark (which already signed in with the same account with your phone), all data will be same. You can also try to find 3th party applications to backup bookmark from your computer browser, and backup that data for others.

      Reply
  13. My huawei phone is not proceeding to startup menu
    When I switch it on normal without press anything just the power button to power up the device it takes me direct to the hard reset mode.
    How to fix this please help

    Reply
    • Hi, please make sure your Huawei Ascend Y300 external card does not contain dload folder to hard reset using external memory firmware. Better you try to reboot without any external card (remove it first). However, if you sure that your external card does not contact dload folder, then maybe you have to force reinstall firmware by download firmware files at Huawei official website, and find firmware match to Huawei Ascend Y300. Use computer with memory card reader, extract the downloaded files to external memory main folder include dload folder and all contents, and put that external card microSD to your Huawei Ascend Y300, then reboot your phone.

      Reply
  14. Hi, my Huwei Ascend Y300 system has totally crashed! I have tons of error messages (“Unfortunately, Google Play has stopped”) with all my apps. It also says that Huawei Home has stopped. I tried clearing the cache partition, soft reset, hard reset (wipe data/factory reset), and everything remains the same. It didn’t even delete the apps that I had downloaded. PLEASE HELP!

    Reply
    • Hi, usually this kind of problems at Huawei Ascend Y300 comes from applications, but this trouble should be solve after doing hard reset or reformat to factory default. However, in this care your trouble still happen, then we suspect there are some other hardware trouble. Please consult with Huawei authorize service center.

      Reply
      • I have the same problem am confused the sms error huawei everything has stopped plz what can i do i tried even to flash it the sms error stay still i can not even to write sms plz i need your help

        Reply
        • Hi, at normal conditions with official rom, doing hard reset or reformat your Huawei Ascend Y300 will solved your sms trouble, because it seems the sms message or setting getting wrong and make damage the apps, therefore after doing hard reset, everything will be back to factory default again like new.

          Reply
  15. Hi…my phone screen got broke n I get another 1 but when I fix it… The display work normal but d calibration is NT working….do u ve Any hardware solution for that…

    Reply
    • Hi, sorry we can not give advice for hardware problems, however you can try to hard reset first using several options above. If you problems still happen, then you should bring your Huawei Ascend Y300 again to service center.

      Reply
  16. Hi, I have 2 unit Huawei Ascend Y300 which have problem with factory reset. Both keep pop out message ” process.com.google gapps has stop”. I have factory reset both , after reboot the system, it still return to the same profile which same before factory reset. Any idea how to solve it? FYI, i have factory reset many times, still same.

    Reply
    • Hi, it seems that your Huawei Ascend Y300 have Google apps trouble. We do not know exactly about the causes, but lets see maybe this problems because the firmware does not support Google apps like some Lenovo phone (only for China country), when you or someone else ever force to install Google apps, then sometime it will make this phone become trouble. Maybe you can try to download Huawei Ascend Y300 International firmware from Huawei official website then follow the steps above to flash or install or update the firmware. If this problems still happen, then you need to ask Huawei authorize service center.

      Reply
  17. please help me .
    my huawei y300 showing everything get stopped like huawei home page have stopped its working ,google gaps alll showing it getting stopped.afteri tried to fix factory reset using the power and volume button then it done .but actually it didnot done its factory reset again all problom coming .please tell me another way to reset my phone

    Reply
    • Hi, please try to do again hard reset or reformat one more time, after everything start from beginning to setup your Huawei Ascend Y300, then please do not login or sign-in with the same Google account. Because sometime if you have got applications trouble using previous Google account, then when you login again with the same Google account after master factory reset, then some trouble maker applications will reinstall or restore back again to your Huawei Ascend Y300.

      Reply
  18. hi.
    my phone (huawei y300) has gone to safe mode.
    i have tried several way to solve the problem.i have turned off. and turn it on.i have restarted it. i have pull out the battery and SIM but it is still on safe mode.i have done factory reset but it is still on safe mode.and when i want to hard reset it a purple screen came.
    please answer me
    thanks a lot

    Reply
    • Hi, it seems that your phone get hardware trouble, because some applications trouble at Huawei Ascend Y300 can be fix easily using hard reset or reformat. Please consult your problems at Huawei authorize service centers.

      Reply
  19. im using Huawei Y300 and i shows can’t connect to camera,and i have installed Huawei firmware application and the problem still exist so what must i do because it also sleeps when i call someone?

    Reply
    • Hi, if you get trouble with camera, then you should try download 3th party free camera applications from Google Play Store like Google camera or something like that. If this problems come from applications then you still can use camera using 3th party apps. The last options to make sure your camera is force hard reset using menu Setting options 1 above. If you camera still can not work after doing hard reset, then your hardware camera should get fix help from Huawei authorize service center.

      Reply
  20. My huawei y300-0151 andriod version 4.1 unable to boot and open the menu window after the power is on ,hence i need help how to fix the problem.

    Reply
    • Hi, you should try to hard reset or reformat your Huawei Ascend Y300 using hardware button or using firmware download and copy to your external microSD, after that follow the steps at #option 3 above to reformat or reinstall clean factory default latest update of Android operating system at Huawei Ascend Y300

      Reply
  21. Hi. Thanks for the great tips above. However, I have one issue with my y300. During a call, the screen goes blank and freezes, hence I cant press any button during the call. However, after the call everything becomes normal again. Any idea how to fix this?

    Reply
    • Hi, is this problem come just now or like this in the beginning, because as far as we know during phone call the Huawei Ascend Y300 still can access some menu touch screen but will turn of when this phone light sensor is close with our face. Maybe there are some applications that related to phone which make this problem happen, please find that apps from menu Setting > Apps > Download.

      Reply
  22. Hi, I upgraded the software of a Huawei ascend y300 and the I now cant enable the data conection to access the internet. how do I set it back to default software or fix the internet connection. Any help would be very much appreciated.
    Cheers.

    Reply
    • Hi, if you already upgrade with Huawei official ROM for Huawei Ascend Y300, then your phone will work normally. If this problem happen or your data connection is not active at your Huawei Ascend Y300 then you have to hard reset or reformat to factory default. Please note, doing hard reset will remove any important data, so you have to backup all important data first before doing reformat.

      Reply
  23. Hi friends i have huawei y300 – 0100. I forgot my pattern lock and i also don’t know my gmail password. I have already tried to hard reset but nothing happens it says done but when i reboot my phone pattern lock is still there

    Reply
    • Hi, you can try to do hard reset using download firmware files from Huawei official website, download this file and extract to microSD including dload folder, after that you can try to put that microSD to your Huawei Ascend Y300 phone and do reboot or restart. Your firmware will reinstall to your Y300, and all important data and installed applications will be removed or wipe.

      Reply
  24. my huawei y300 don’t function message sending am changing the simcard there is no response how can I do to send the messages?

    Reply
    • Hi, if you can not send SMS message at your Huawei Ascend Y300, please check your SMS center number, you can contact your GSM network provider for correct setting options for your Huawei Y300 SMS center number.

      Reply
  25. plz give some suggestion.i tried to update firmware download from offficial website of huawei y300 but in step 2 it says update failed….i m too much worried about it

    Reply
    • Hi, mostly this problems happen because the downloaded file corrupt or get some trouble, please try to download Huawei Ascend Y300 again from Huawei official website, and please do again steps to update Huawei Y300 firmware.

      Reply
  26. i have a huawei y 300 it been 2 weeks now it giving me to many ok options to press after then restart itself i try to wipe or rebot nothing got along can i get help please

    Reply
    • Hi, please do hard reset your Huawei Y300 with software menu or reflash the firmware using microSD card after download the firmware file source from Huawei official website. But we suggest using software menu.

      Reply
  27. “Unfortunately, the process android, process. core has stopped”
    not working hard reset or flash what i do stop all thing the error show after 2 sec ask ok then press ok will come again please help

    Reply
    • Hi, usually after doing hard reset, your Huawei Ascend Y300 operating system will reinstall to factory default and all applications as well. Please try to do hard reset or master format again, and after the process finish, please do not sign in to any Google account, just try to wait about 1 hour together testing to run factory default applications. If this phone already run normally, then maybe previous old applications was crashing and that apps already backup to Google could backup, then after you sign-in with previous Google account, all trouble apps will restore back automatically from Google cloud backup.

      Reply
  28. Hello. My Huawei Y300 can’t turn on. It freezes on an error:

    Formatting /data
    mount ‘data’ fail
    mount ‘data’ fail
    mount ‘data’ fail
    mount ‘data’ fail
    mount ‘data’ fail
    Formatting /cache
    Formatting /HWUserData
    mount ‘data’ fail
    file backup success

    And I think I know how to fix it. But I have to hold Vol + and Vol – and Power key. But I get an error “EMMC is read only, you can’t update your system. Please help…

    Reply
    • Hi, please try to reformat or reflash your Huawei Ascend Y300 using microSD. Download the OS file source from Huawei official website, then extract the zip files to root of microSD, include the folder of dload and all content, then reboot or restart your Huawei Ascend Y300 to reflash automatically. After the firmware already installed, then you have to remove the MicroSD to boot normally. Please delete the dload folder before using that microSD again at your Huawei Ascend Y300.

      Reply
  29. Hey. I need help. What if I wipe my OS accidentally? So when I turn my phone on its always stuck at first image when I open it. It won’t continue so I literally can’t use it. Help me

    Reply
    • Hi, please try to follow steps to hard reset or reformat or reflash your Huawei Ascend Y300 firmware using microSD steps at #Option 3 above, after download appropriate firmware from Huawei Device website. Then copy all files include ‘dload’ folder to microSD, then you can flashing your Huawei Ascend Y300 firmware again.

      Reply
  30. hey, my huawei is always reseting, i turn it on then shows “huawei ascend” then huawei and then it turns off and turns on again and again.. pls help me

    Reply
    • Hi, you better try to reformat or reflash your Huawei Ascend Y300 using downloaded firmware, please follow steps at #Options 3 above. We suggest to download using your computer and extract downloaded zip file to you hard drive, use your card reader to move all extracted files including dload folder to your microSD, and insert that microSD you your Huawei Asend Y300.

      Reply
    • Hi, have you ever downloaded some flash light apps? Please try to uninstall that apps. If this problems still happen, then you have to hard reset or master format your Huawei Ascend Y300, but do not forget to backup all important data first before doing reformat.

      Reply
  31. MY HUAWEI Y300 IS SHOWING APPLICATION HAS STOPPED WORKING WHEN SWITCHED ON AND ITS NOT RESETING WHEN I USE THE POWER BUTTON AND VOLUME UP KEY

    Reply
    • Hi, if your Huawei Ascend Y300 still can boot normally for awhile, please directly do hard reset using software menu setting. Usually this problems because of one or some installed applications crash and make your Huawei Ascend Y300 operating system damage.

      Reply
  32. hello

    i am using huawei y300-0100 , a few days ago when power on my phone after charging it powered on but stuck at the screen logo of huawei .and i am tried to restart with power button it not worked. and this problem is still present. i am unable to use my phone please help what should i do

    Reply
    • Hi, maybe you need to reformat using microSD dload files. Please follow steps at #Option 3 above and download correct firmware version from Huawei official mobile website.

      Reply
  33. My huawei y300 stuck on huawei logo please help me fast when i download dload file and try install it. It say unzip fail.

    Reply
    • Hi, first you have to make sure that your dload files is correct files, after that make sure you finish and fully download that files and you should unzip that files to your microSD card included dload folder and try again one more time.

      Reply
    • Hi, usually after do hard reset, you Huawei Y300 operating system will be reformat to factory default, and all trouble that happen from applications will be refresh because trouble maker applications already removed from system. Please try to hard reset again but do not login with any Google account, because sometime it can restore all trouble applications back to your Huawei Ascend Y300 if use the same Gmail account. But if this trouble still happen at your Huawei Y300 although you are not login with any account, then maybe it has hardware trouble, please consult with Huawei authorize service center.

      Reply
  34. hi i tried to reinstall with micro sd but it said
    formatting /cache…
    formatting/data…
    formatting /cache…
    formatting /HWUserData…
    hw_ad_remain_times write fail!
    data wipe complete.
    but now also my phone is restarting
    now tell what cani do

    Reply
    • Hi, maybe you need to download again dload zip file, because this can be happen when some files corrupt. If still get the same trouble, the other possibilities is hardware trouble and need to consult with Huawei authorize service center.

      Reply
    • Hi, you need to download firmware file from Huawei official website, and then uncompressed and copy all folder (include with dload folder) to external microSD, then follow steps to reformat please try to reformat steps at #Option 3 above.

      Reply
  35. who know’s how to fix this error = >

    “Formating data”
    Amount ‘data’ fail.
    Amount ‘data’ fail.
    Amount ‘data’ fail.
    Amount ‘data’ fail.
    Amount ‘data’ fail.

    Reply
    • Hi, sorry we never have this problems, but we suggest you to do hard reset or master format your Huawei Ascend Y300 using menu Setting if still can boot, or use MicroSD card like steps at #option 3 above.

      Reply
  36. Hi, My huawei Y300 having a problem in touchscreen , please tell me how to fix this. I’ve tried hard reset already but it doesn’t work.

    Reply
    • Hi, if you have done hard reset your Huawei Ascend Y300 but the LCD screen still not response with any finger touch, then maybe the screen have trouble and need to repair at Huawei authorize service center.

      Reply
  37. plz give me some help. my huawei y300-0100 touchscreen is not responding..i downloaded the update firmware from official website of huawei y300..i fallow the option 3 but in updating the result was

    –install/sd/dload…
    update package’s ext name error.
    installation aborted..nothing happened.

    what should i do..plz help me to recover my phone..

    Reply
    • Hi, maybe your downloaded firmware is corrupt or wrong version not for Huawei Ascend Y300. Better you try again download correct firmware and follow steps at #option 3 again one more time. This condition also can be happen when your micro sdcard get trouble, so you can try to use different external card as well.

      Reply
    • Hi, first you can try to unlock or restore forgotten security protection using Gmail account that you have signed in before. If still can not unlock, then please try to hard reset using microSD card, follow the steps at option #3 above.

      Reply
  38. I’m using huawei ascend y300 . My phone is locked. My mom did it . this is the third time . the first two times I UNLOCKED my self with my Google account cus my WiFi was turned on . before the phone was locked , I turned off the WiFi button . idk what to do . please respond to my reply asap . thanks so much

    Reply
    • Hi, to unlock or bypass forgotten security protections at your Huawei Ascend Y300, need to use Internet connection. If you can not access Wifi, then please try to use GSM card which has already have Internet access service, then you can try to unlock or bypass after your Internet is active at your Huawei Ascend Y300. However, if you still can not activate the Internet connection, then you have to do hard reset using microSD simcard firmware flash. Please follow steps at #Option 3 above carefully.

      Reply

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