Tips to solve the problem at SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG). Samsung give new option for anyone who enjoy using Samsung Galaxy Young series, the new one is call SAMSUNG GALAXY Y (YOUNG) GT-S6310 & S6312. The different between S6310 vs S6312 is about the simcard slot. The S6310 have single simcard slot while S6312 have dual simcard slot. For internet connection the Duos S6312, the 3G HSDPA internet data connection only available at the first slot, the other slot only work for 2G data connection.
What is Main Advantage of SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) :
GSM 3G HSDPA Dual Slot GSM
LCD 3.27 inches TFT capacitive touchscreen
Processor 1 GHz Cortex-A5
Memory Internal 4 GB ROM with 768MB RAM
External Memory Slot MicroSD up to 64GB
Main Camera 3.15 MP, 2048×1536 pixels
Operating System Android OS, v4.1.2 (Jelly Bean)
Battery Li-Ion 1300 mAh
Fix and Problem Solving for Recovery SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) hang or not responding or malfunctions or stuck or freezing or bricked ?
The new generation of Galaxy Young already have more power processor and internal memory to run applications which download from Google Play Store. There are many applications at Google Play Store but some of them is not compatible with SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG). The problem going to happen if you download that incompatible one, or maybe the first time downlaod everything work fine, but after you change some setting, then the SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) start act not normal such as hang or stuck or frozen or bricks or the LCD touch screen is not responding while touch or navigate. First step that you can try is doing soft reset or restart the SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG), if the problem still happen then you have to do hard reset.
How to Soft Reset or Reboot or Restart SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) ?
If you want to soft reset SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG), try to remove the battery and then put again to the place then turn on the SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) to do reboot or soft reset. If you do not want to open the battery, you can do easily with pressing Power Button for several seconds and the option menu to turn off or reboot will appear.
#Option 1, How to Hard Reset SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) with software menu:
#Option 2, How to Hard Reset SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) with Hardware key button:
#Option 3, How to Hard Reset SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) with Secret Key Code Security:
How to Restore and Reinstall Clean Android Operating system / firmware at SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) ?
The source of Android Jelly Bean operating system already saved at SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) internal rom, so we do not need to copy from outside phone to reinstall the operating system. Doing the simple step of hard reset or master format will automatically reinstall the clean and factory default Android Jelly Bean operating system at SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG).
How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) forgot password code or security lock screen pattern or pin?
We can have several option to protect SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG), we recommended using security password pin or screen lock pattern to make it more secure. If in some conditions you forgot about the answer of security password pin or screen lock pattern protection, then you can try to press the Forget Password / Pattern button. That button is not always appear, to show it, you need to do several time wrong password, after that the button will be appear. After pressing the Forget Password / Pattern button, you will ask for Google account username and password that you ever save in the first time activate the SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG). If you also can not access the Google account, then you have to do hard reset or master format with option number 2 above.
How to Improve Performance SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) to make run more faster?
After using several month, some user asking about why their SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) become slowly. Usually this problem happen because there are a lot of applications installed and some of them work as background process. The background process application such as chat or game or something like that will eat some processor resource and could make the phone become slowly. To make it work faster again, you need to reduce the installed applications. If the problem still happen, then you have to do hard reset or master format to make it work normal again.
Is That Any Secret Code for Doing Format SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG)?
The secret code for doing hard reset SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) is *2767*3855#. But please remember to always becareful typing that code, because the SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 (YOUNG) will doing hard reset and remove all data and installed applications.
How to Make SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 Battery Work Longer or Not Fast to Drain (Extended Battery Life)?
Make sure the battery is not out of date, usually the battery will work normally if about than 2 years, but some users have more experience for battery life. However, we can try to make SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 not fast to drain by turning off not use connection like Wifi or Bluetooth or GPS. The brightness of LCD should be not too bright. Some uses turn off the automatic brightness, because it can make the SAMSUNG GALAXY Y GT-S6310 & DUOS S6312 fast too empty when we use at outdoor then the LCD will automatically turn to very bright. We also need to know that using 3G HSDPA for Internet data connection can make the battery empty faster as well, if we need to make battery life more longer, then turn off the 3G, only use 2G but of course the Internet data connection will be more slowly.
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View Comments
how can i move my applications to extsdcard on samsung gts6312
Hi, the default applications installed at internal memory, but some applications can be moved to external micro sdcard if the creator of that applications allow us to do that. Try to download applications from Google Play Store name : App to SD or AppMgr. You can see which applications that can be move to external sd card.
Thaaaaannnnnnkkkks a lot ...
as my phone was not accepting my gmail a/c password it was almost impossible.. but with your help of secret key*2767*3855#, my phone has been successfully formatted to factory data reset.
Kudos to u..........
How do you turn on 3g on the 6310
Hi, you can try to go do phone setting > Wireless & Networks > Mobile Network, find the menu to enable or disable the 3G or 2G only data connection. The other option you can type from the phone keypad #*#*4636*#*#, choose Phone information, find Set proffered network type to WCDMA only
hey please help me ! i got galaxy y gt-s6310 and it wont turn on , it just show me on screen ''samsung galaxy young Gt-S6310'' and it just stay like that , i tryed the hard-reset but it doesn't work !
Hi, in normal situations after doing hard reset the clean and factory default operating system will be reinstall to Samsung Galaxy Y, but if the hardware phone itself has got problem, then doing hard reset or reinstall the factory default operating system will not help. You can ask Samsung service center for further test your phone.
Hello,
I get 2 issues with my galaxy young duos GT-S6312:
1st it freezes
2nd When someone call, he can't hear me for about 10 seconds
Do you have any solution for these issues ?
Thank you
Hi, the first option that you can try is doing hard reset to clean all applications from Samsung Galaxy Y, after that please try to use it normally to see weather the problem still happen or not. But we suggest to not login first at beginning. Because some smartphone will restore back installed applications if you doing backup in Google server. So, after doing backup, please try to use several hours and do browsing or testing, also you need to test your phone call. If everything work okay after several hours, you can try to login again with Google account, so you can open Google Play Store and download some applications again.
Hi Team,
I have Samsung Galaxy Young S6312. I had purchased my Mobile 4 Months Back.. Since five days i find diffucult to use "Back" button (Feels like Touch is not working). Today in my mobile Both "Back" Button & "Options" button is not working at all..(These two Buttons are in left & Right side of Main Menu Button). Now my dout is by doing hard Reset will my problem solve or not. Is any risk that after Factory setting are restored, my phones works or not..
Kindly help to solve the problem,..
Rajkumar
+919390939001
Hi, there are two possibility when your Back button can not work, first because applications problems which happen because we install one or more not compatible applications for Samsung Galaxy Young, or the second possibility is because the hardware problems. We suggest to do hard reset as first step to make sure where the problem come from. When your phone already hard reset, all setting and applications will be reset to factory default, so nothing will block your phone button from applications, but we suggest you to directly try or test your hardware button (BACK Button) after doing hard reset, please do not input any Google account, just to make sure everything work from beginning. Please backup all important data before doing hard reset, because all data will be removed or erase from your Samsung Galaxy Young.
If after doing hard reset, the problem still happen, then this should be trouble from your Samsung Galaxy Young hardware, please bring it to nearest Samsung authorize service center to make sure with further test.
Hi..I have a galaxy young..Gt 6310..it got discharged completly and after being fully charged its switching on and off by itself after a laps of 4 secs...please help..
Hi, you need to make sure your Samsung Galaxy Y battery still normal. Your phone will automatically OFF when the battery power is not enough. You also can try to charge your phone using other Android charger about 1 hours just to make sure your charger still work or not. If you battery does not have problem, then you have to do hard reset or master format with the steps option above.
I have a GT-S3610T and when I turn the phone on, the Wi-Fi automatically turns on as well even though prior to turning the phone off, I turned off the Wi-Fi. When this happens, the amount of power in my battery drops as well. For example, before turning it off, my battery was at 75%. When I turn it on the next day, Wi-Fi turns back on and battery power drops to 65% or so. I already went into settings and checked the "Never" option in Keep Wi-Fi on during sleep mode. I also disabled "enable data access over mobile network". So, I'm fresh out of ideas on else to do. Help is appreciated.
Hi, it seems that you have already done the right thing to make sure the Wifi setting is not active from menu setting. However, we are suspect some applications that you have ever downloaded or installed before have options to automatically turning on the wifi setting for doing an action. Please make sure and find that trouble applications, otherwise you should have to do hard reset to reinstall the operating system and factory default applications.
I have changed my password on my lap top - how do I change it on my phone??? as it will not sync with laptop
Hi, if you mean that you have already changed Google account password from computer browser, then you will be automatically ask for new password at your Samsung Galaxy Y when you access for Google Email or Google Play Store, as far as the account at your phone is the same with Google account that you have changed from computer.
Hi ..i have samsung s6310. How to change in to 3g connction? I cant even dial #*#*4636*#*#.. in my phone plz tell me what to do to get 3g ..
Hi, please try to set the 3G Only at Setting > Mobile Network > Proffered network type. You also can download 3G/2G Only applications from Google Play Store, and let that applications work for 3G or 2G only as you choose from it.