We are talking about how to fix problem for SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605). This is an Android smartphone from Sony Xperia with 3.5 inches LCD screen and have Jelly Bean Android version operating system.
What is the differences between SONY XPERIA E (C1504/C1505) VS SONY XPERIA E DUAL (C1604/C1605) ?
Basically both smartphone have almost identical specifications. The main different of SONY XPERIA E (C1504/C1505) if comparing with XPERIA E DUAL (C1604/C1605) is in the sim card slot. At SONY XPERIA E (C1504/C1505) we can only put one simcard number or GSM, while in SONY XPERIA E DUAL (C1604/C1605) there are 2 slots for GSM card so we can have two number standby together.
What is Advantage of SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) Specifications:
GSM 3G HSDPA for XPERIA E / Dual GSM 3G for XPERIA E DUAL
LCD 3.5 inches with Scratch-resistant glass
Internal memory 4 GB (2 GB user available)
RAM 512 MB
External memory microSD, up to 32 GB
Main Camera 3.15 MP, 2048×1536 pixels
Processor 1 GHz Cortex-A5
GPU Adreno 200
Operating system Android Jelly Bean 4.1
Battery Li-Ion 1530 mAh
How to Solve Problem and Recovery if SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) get hang or not responding or malfunctions or stuck or freezing or bricked ?
SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) is Android which have 1 Ghz processor and 512 RAM to run applications. We can run default applications or we can also add more by download it from Google Play Store. Sometime the applications is not compatible with SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605), this situations can make our smartphone become problem such as hang or stuck or frozen or bricked or not responsive. We have to try doing soft reset or reboot SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) while get this problem, if the problem still happen then we need to do master format with hard reset.
How to Soft Reset or Reboot or Restart SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) ?
Press the POWER BUTTON KEY for several seconds, we will see the menu to restart or turn off. Choose restart/reboot than the SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.
#Option 1, Hard Reset SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) with Software Menu :
#Option 2, Hard Reset SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) with Flashtool applications:
#Option 3, Hard Reset SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) with Hardware Key Button:
#Option 4, Hard Reset SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) with PC Companion Software from Computer
Be careful before perform master reset SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) with the step that already explain above, because all installed applications and any important data will be wipe and removed from this smartphone. You need to do full backup of your important data before doing the master reset step.
How to Restore and Reinstall Clean Android Operating system at SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) ?
The default operating system of SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) already saved at internal ROM. If we have problem and need to reinstall the clean factory default SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) Android operating system, than the step is doing the master format or hard reset step, so the SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) will automatically reinstall the clean Android operating system.
How to Unlock or Fix or Solutions for SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) forgot password code or security lock screen pattern or pin?
SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) use Android security protection option to make it more secure. We can give password or screen pattern for lock security. Sometime we can forget about the security password pin code or screen lock pattern. We can try to unlock by try to find Forget Password/Pattern button, then the SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) will ask for Google account which installed in it. If we can not access Google account, than we need to do hard reset to factory default with master format.
How to Improve Performance SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) to make run more faster?
There are a lot of applications that we can try and download from SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) at Google Play Store. But if we installed and run many multitasking applications sometime will make the smartphone become slowly or act not responsive. Ini this case we need to try removed unused applications or if the problem still make SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) run slowly, then you need to do master format to factory default to make the smartphone become faster again.
Is That Any Secret Code for Doing Format SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605)?
There is no secret hidden code for SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) to make it back to factory default. Do the options above to hard reset it.
Please becareful while doing the master format with hard reset, because all important data and installed applications will be removed from SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605). We always suggest user to backup as much as you can before performing hard reset this smartphone.
How To Make SONY XPERIA E (C1504/C1505) or XPERIA E DUAL (C1604/C1605) Battery Work More Stronger (Not Fast To Drain) ?
The battery of SONY XPERIA E is limited to less then 2000 mAh, the exact is 1530 mAh. We have to know that battery will drop or end of life after use about 2 or 3 years. Therefore we have to replace with new original battery. Please only use correct original battery, because there are also some 3th party battery that have more cheaper price, but the performance and safety are not as good as original battery. You can ask Sony authorized service center for buy proper original battery. If the battery of SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) still work correctly, but we want to make it work more longer, please do some adjustment like make LCD screen brightness as low as possible and do not set auto brightness. Please also disable all not use connections like GPS or Bluetooth or Wifi.
How to Remove GOOGLE Account from SONY XPERIA E (C1504/C1505) and XPERIA E DUAL (C1604/C1605) ?
Sometime we want to change or remove Google Account at SONY XPERIA E. Please note we suggest to reset or restore operating system of SONY XPERIA E to factory default for remove all data and also Google account. If this phone still can work properly, then please do hard reset using menu Setting like steps at #option 1 above.
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por favor quiero hacer el hard RESET de sony xperia E ya que olvide el codigo patron y esta bloqueada la pantalla he tratado de hacerlo desde UPDATE SERVICE pero este modelo no esta en la lista dispongo de windows 8
gracias por su ayuda
am facing different problem its the network issue .
my c1504 cannot reach to the network it shows no sim card inserted..
suddenly it catches the signal and it goes..
can you please help me regarding this
Hi, first you need to make sure the SIM Card still working properly. For some reasons maybe your Sony Xperia E having problems either from operating system or from the hardware. To make sure which problem it is, then you can try doing hard reset and see weather the problem still happen or not.
i have 1 more problem, my sony xperia e dual (C1605) is locked because i have incorrectly drawn pattern 20 times. And now i need to unlock it with security question or google account that i even dont know what is the answer.
i have tried a lot of way, like use pc companion, but the pc companion wont or maybe cant connect with my xperia.
and the other ways like press the up/down volume + power button to start the handphone. but nothing happen, just the same like normally (but i see blue and green light in a second when phone is starting)
Please help me unlock my handphone!!!!
Hi, usually your Google account has insert at our Sony Xperia E when the first time we setup new smartphone. This is the same username and password with our Gmail account that we received everyday at this smartphone. When you can not doing hard reset with hardware button, the recommended alternative to format is using PC Companion. First we need to make sure our computer can communicate or have the Sony Xperia E driver. At Microsoft Windows 7, first we need to connect our computer with Internet, after that please reconnect Sony Xperia E using USB data cable, then the Microsoft Windows will try to find and install the driver from Internet by itself. If you still can not do it, we recommended to change with other computer and do the same process.
Am using Xperia c1605 and my internal memory is full how can I copy my stuff to sd card so it can b freed coz there is no copy option plz help
Hi, you have two options to copy file from your Sony Xperia E Dual to computer or to external card. For copy files from internal memory to computer, just try to connect you computer PC with USB cable and when the option appear in your Xperia LCD, choose to act your phone as external storage, then find your Sony Xperia E Dual internal memory from file explorer (if you use Microsoft Windows operating system at your computer).
The second alternative you to move your internal memory files using file manager from Google Play Store, however the problem now that your phone internal memory already full. First you need give some more free space at your phone by remove some applications cache. Usually social media applications use more size to save the cache. Open Menu Setting > Apps > and choose some application like Facebook, then find the Clear Cache button. Do this steps several time with different application at Apps list. Other alternative you can do to have some free space by remove some not use images that you have taken from camera, it can help as well.
If your internal memory already have some free space, then you need to download File Manager applications from Google Play Store. We are recommended the small and free File Manager which call OI File Manager, less then 1MB file size. After finish installed, then browse your internal memory especially images/pictures or downloaded files to move to external memory card. This solutions can help for walk around or fix some Sony Xperia Android smartphone problem which does not have default internal file manager.
I have sony xperia e. I forgot my password for the phone and now it is locked. None of above helped me and i also cant find forgotten password sign anywhere
Could u plz help me.
Hi, you can try to unlock or bypass Sony Xperia E security protection by using Google account. Usually the Forgot Password button is hiding at the first time you type the password. You should give several time continuously until the phone freeze for about 30 seconds. At this time of freezing, you will find Forgot Password button to bypass or help to unlock your forgotten password using Google account. Please make sure your Internet connection active while unlock or bypass with Google account. If you still can not access Google account, then you should do hard reset with hardware button. The last alternative is doing hard reset using PC Companion applications that have to be install at you computer PC and download the latest version of PC Companion from Sony official website.
Sir I am trying to use my external sd card as default Storage and this is not working. From where I have to do its settings? Please help me.. :-(
Hi, by default the external storage microSD only available for save specific data only, the external card can not act as default storage. Maybe some applications like camera or video recorder have options to choose the default save file location to external card, but most applications can not install main files to external storage. Maybe you can find some other community have options to do that, but you need to root your phone and we are not recommended to do that, because some wrong steps can make your Sony Xperia E become trouble and can not work properly.
sir i had try each and every method and I had to my phone for repair too but still it is automatically on and off continued sir plz give me solutions for this problem
Hi, if you have already done the hard reset, but the problem still happen, although you have repaired it, then the problem not come from applications. If you bring your Sony Xperia E to Sony authorize service center, they will inspect more about your problem, in some problems, they also give advice to swap the main-board, but of your there are some price that you should consider to pay, especially if the phone warranty time already end.
pls dont follow opt 4 it made my xperia E struck at its reboot logo without any hard reset option
now can anybobdy help me?
Hi, Option 4 to hard reset should work with most for Sony Xperia E without any problem, unless your phone has already got problem before you do this steps. This steps will tell clearly how to do the process step by step. However, if your Sony Xperia E already get problems with boot loop and can not recover by hard reset then you should bring it to Sony service center for further check.
Hanging problem
Hi, please try to soft reset or remove some not use applications, otherwise you can try to do hard reset using steps above.
hi,
cn somone plz ans i have buy new sony experia c1505. when i insert sim and power on phone it says insert pin code . what is this how i can get through any one plz rply thanks
Hi, the pin code can be comes from SIMCard or the screen lock at Sony Xpria E. If you are sure your simcard does not use any pincode, then maybe the pin code comes from the screen lock phone. Please try to hard reset using hardware button or use PC Companion to reinstall or reformat your Sony Xperia E.