Tips and solutions for fix OPPO NEO 5 / NEO 5S problems. This phone have 4.5 inches LCD screen Android Kitkat with dual simcard slot GSM-GSM on together. What is the different between OPPO NEO 5 (2015) vs OPPO NEO 5S?All specifications is not different, but for OPPO NEO 5S have 4G LTE for faster broadband Internet data connection, while NEO 5 only have 3G HSDPA, and the processor at OPPO NEO 5S using 1.2 Ghz while OPPO NEO 5 use 1.3 Ghz. OPPO NEO 5 / NEO 5S internal memory is 8 GB with 1 GB RAM for multitasking applications.
What is Advantage of OPPO NEO 5 / NEO 5S Specifications:
GSM 3G HSDPA
GSM 4G LTE for OPPO NEO 5S
LCD 4.5 inches
Internal memory 8 GB
RAM 1 GB
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Front Camera 2 MP for video conference
Processor Quad-core 1.3 GHz Cortex-A7 (OPPO NEO 5)
Processor Quad-core 1.2 GHz Cortex-A53 (OPPO NEO 5S)
Operating system Android OS, v4.4.4 (KitKat) can be upgrade to Android Lollipop
Battery Li-Ion 2000 mAh battery
How to Fix or Problem Solving for Recovery OPPO NEO 5 / NEO 5S hang or not responding or malfunctions or stuck or freezing or bricked ?
The OPPO NEO 5 / NEO 5S use Android Kitkat with several factory default applications when the first time we activate this phone. With 8 GB Internal memory we can install more important applications and games from Google Play Store. Please note that we will not get fully 8 GB free capacity because some of them already use for factory default installation, If we need more free storage, then we can expand using external microSD, but external memory only can use for keep photo or video or downloaded files or some applications data, all installed applications will use internal memory as default installation storage. We have to becareful before download applications from Google Play Store because some of them may contain viruses or malware. If we install that kind of apps, then our OPPO NEO 5 / NEO 5S will become hang or stuck or bricks or frozen or LCD touch screen not responding. At some situations our phone will become boot logo loop. If we get this problems, we have to force soft reset or reboot or force shutdown to clean temporary files and caches. If the problems still happen, then we have to do hard reset or master format. Please remember, doing hard reset will remove all important data, please backup all important data or pictures before doing hard reset.
How to Force Shutdown or Force Soft Reset or Reboot or Restart OPPO NEO 5 / NEO 5S ?
If we get problems or OPPO NEO 5 / NEO 5S stuck in the middle of running applications, we should force shutdown or force soft reset or force reboot to restart all running applications and also remove temporary files and caches. Please press and hold POWER button until this phone turn off by itself, wait until OPPO NEO 5 / NEO 5S totally off then press POWER button again to turn it on. This process will not remove any important files and installed applications, therefore we can do this soft reset or reboot process anytime we want. If we want to clean temporary files and caches while this phone still running normally, then please press and hold POWER button until pop-up menu appear, then choose Shutdown / Reboot / Power off menu.
#Option 1, Hard Reset OPPO NEO 5 / NEO 5S with software menu
- Turn on the OPPO NEO 5 / NEO 5S
- Make sure the battery is not empty
- Backup important data at OPPO NEO 5 / NEO 5S because all data and applications will be erase or delete
- Go to Menu : Setting
- Choose Tab :General
- PressBackup & Reset > Restore factory setting
- Better you not check anything at the option if you do not want to erase data at data partition at internal memory
- ChooseReset phone
- The OPPO NEO 5 / NEO 5S will do the master reset process.
#Option 2, Hard Reset OPPO NEO 5 / NEO 5S Factory Default using Hardware Secret Button Key
If we can not go to menu, or OPPO NEO 5 / NEO 5S can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key
- Turn off the OPPO NEO 5 / NEO 5S
- Make sure the battery OPPO NEO 5 / NEO 5S already full or more than 50%
- Press together and hold thePower Button + Volume Down Button
- If the Logo appear, then release the button, after that we will enter some menu
- Choosewipe data / factory resetusingVolume Button, and pressPower Buttonto Enter or OK
- The OPPO NEO 5 / NEO 5S will continue master reset, wait for several minutes until the OPPO NEO 5 / NEO 5S start like new again.
How to Restore and Reinstall Clean Android Operating system / firmware at OPPO NEO 5 / NEO 5S (Reformat) ?
What should we do to reformat or reinstall OPPO NEO 5 / NEO 5S when this phone operating system damaged or corrupted? Usually this situation happen because applications crash. Before reformat or reinstall the OS, we have to know that clean factory default Android operating system file source already saved safely inside OPPO NEO 5 / NEO 5S ROM or internal memory, therefore we do not need to copy or connect from other device. Just follow simple steps to hard reset above, then clean factory default Android operating system will be reinstall automatically. The operating system file source can not access easily while this phone run normally, unless we do some custom tweak or root.
How to Unlock or Fix or Bypass or Solutions for OPPO NEO 5 / NEO 5S forgot password code or security lock screen pattern or pin (lost password)?
There are several factory default options for give security protections at OPPO NEO 5 / NEO 5S to secure important data while this phone away from us or stolen or lost. Usually we use screen lock pattern because this options is more easy to access, but some users also like to use password pin protections. The problems happen when we forgot security protections answer, what should we do? Do not worry, because we can bypass or unlock forgot security screen lock pattern or password pin protections using Google account. When our OPPO NEO 5 / NEO 5S already on, please try to give several time wrong answer continuously until this phone locked or freezing 30 seconds, at this moment we can find Forgot Password / Pattern button, press this button then we can put our Gmail username and password. If we can not access our Gmail account at this phone, then we have to do hard reset using hardware button combination key.
How to Improve Performance OPPO NEO 5 / NEO 5S to make run more faster?
With Quad core processor at OPPO NEO 5 / NEO 5S, we can run many applications and games without any difficulties, but sometime several users have slowly problems at their phone. Usually this problems happen because there are too many applications run together. We have to know that some applications that we install from Google Play Store will keep run in the background without any notification because they have to wait for data update or wait command to run, like social media or chatting applications. All applications will need some RAM to run, therefore if many of them run together, then OPPO NEO 5 / NEO 5S RAM and processor resources will be insufficient and this phone become slowly to find which applications can force close for give more free RAM. That is why we have to uninstall some not use applications. If we want to make our OPPO NEO 5 / NEO 5S run faster again like new, then please consider doing hard reset or master format.
Is That Any Secret Code for Doing Format OPPO NEO 5 / NEO 5S ?
There is no secret hidden code for OPPO NEO 5 / NEO 5S to make it back to factory default. Do the options above to hard reset it.
How to Upgrade OPPO NEO 5 / NEO 5S to Android Lollipop Official Update?
The specifications of OPPO NEO 5 / NEO 5S is Android Quad Core using 1 GB RAM, this phone will run Android Lollipop without problems. However, until we make this information, OPPO still not give any information when they will release Android Lollipop for OPPO NEO 5 / NEO 5S. Some other community can give steps to upgrade OPPO NEO 5 / NEO 5S using custom ROM Android Lollipop, but we not recommended to do that because some wrong steps can make our phone become corrupt, some custom ROM also make several features not work normally. Please use factory default Android operating system for better performance.