Tips and tricks to fix ALCATEL IDOL 5S problems with simple steps. This is Android Nougat operating system with 5.2 inches LCD screen size and have 1080p  resolutions. Not like other smartphone which use Corning Gorilla Glass, this phone use Asahi Dragontrail Glass for screen protections, we do not need to use additional screen protections anymore. The internal memory at ALCATEL IDOL 5S is 32 GB storage with 3 GB RAM for multitasking applications. Find more information about how to solve trouble of ALCATEL IDOL 5S at community. We can find ALCATEL IDOL 5S for USA version.


What is Advantage of ALCATEL IDOL 5S Specifications?

Network GSM 3G HSDPA with 4G LTE
LCD 5.2 inches
Processor Octa-core 2.0 GHz Cortex-A53
Memory Internal 32 GB with 3 GB RAM
External memory MicroSD maximum 256 GB
Main Camera 12 MP, f/2.0, phase detection autofocus, dual-LED (dual tone) flash
Front Camera 8 MP, f/2.0 for selfie photography and video conference
Operating System Android Nougat version 7.1
Battery Li-Ion 2620 mAh



How to Fix or Problem Solving for Recovery ALCATEL IDOL 5S hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone release for anyone who need more storage to install many interesting applications. The internal memory is 32 GB and 4 GB RAM for multitasking. We can have many games from Google Play Store like Whatsapp, Facebook, Skype, Telegram, Instagram, Line Messenger, WeChat, Snapchat, Viber, Blackberry Messenger (BBM) and some other more. We need to be careful when install not famous or new apps from Google Play Store, because they may contain bad apps like viruses or malware that can make our ALCATEL IDOL 5S become stuck or hang or bricks or hang or bootloop or frozen or LCD touch screen not responsive or LCD screen not responding with our finger touch. What we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our ALCATEL IDOL 5S can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from ALCATEL IDOL 5S. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart ALCATEL IDOL 5S ?

Shutdown is same with soft reset or reboot. This function can be done with easy steps once our phone start to act not normal or or hang or LCD touch screen not responsive with our finger touch. Please press and hold POWER button until ALCATEL IDOL 5S shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our ALCATEL IDOL 5S still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at ALCATEL IDOL 5S ?

We can use microSD external card to copy or move important files using File Manager applications. If our ALCATEL IDOL 5S has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.



#Option 1, How to Hard Reset ALCATEL IDOL 5S with software menu:

  1. Turn on ALCATEL IDOL 5S
  2. Make sure ALCATEL IDOL 5S battery already charge properly or more then 50% capacity
  3. Go to menu: Setting > Backup & Reset > Factory data reset > Reset device
  4. Choose Erase Everything
  5. ALCATEL IDOL 5S will do the process to Master Reset to Factory Default


hard reset alcatel idol 5s

#Option 2, How to Hard Reset ALCATEL IDOL 5S with Hardware key button:

  1. Make sure the battery of ALCATEL IDOL 5S charge properly, minimal have more then 50% capacity.
  2. Turn off ALCATEL IDOL 5S.
  3. Press and hold together : Power Button + Volume Up 
  4. If we see the menu at LCD screen, choose Wipe Data/Factory Reset with touch screen or (Volume Button to select and use Power Button to ok or enter) and follow the menu to confirm.
  5. The ALCATEL IDOL 5S will doing the process of restoring to factory default.


How to Unlock or Fix or Bypass or Solutions for ALCATEL IDOL 5S forgot password code or security lock screen pattern or pin (lost password)?

Please be aware about security at our smartphone, because we will bring this phone anywhere we go. Therefore we need to give security protections to secure our data inside ALCATEL IDOL 5S from unauthorized users when this phone away from us or stolen or lost. This phone also have good 12 megapixel main camera and 8 megapixel front camera, we can take many pictures which might private and confidential. Please use fingerprint sensor, but we need to activate from menu Setting to register our finger-hand, so we can unlock using our fingerprint. But some users maybe do not want to use fingerprint sensor, we still can secure using screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor can not open with our finger-hand. What should we do?

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until ALCATEL IDOL 5S locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.



Is That Any Secret Code for Doing Format ALCATEL IDOL 5S ?

There is no secret hidden code for ALCATEL IDOL 5S to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at ALCATEL IDOL 5S ?

There are two phone memory type at ALCATEL IDOL 5S, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of ALCATEL IDOL 5S as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of ALCATEL IDOL 5S Stronger, Life Longer and Not Fast to Drain ?

This phone use 2620 mAh battery capacity. This size actually not too big, but still can make this phone run for daily activity. However, some users maybe need more bigger battery capacity at their ALCATEL IDOL 5S because they have busy work at social media group chat or playing games several hours or watch full movie. But we have to know that ALCATEL IDOL 5S battery is not removable, therefore it is not easy to replace with bigger battery. What we can do is try to do some adjustment like make LCD screen brightness as low as possible. We also have to disable all not use connections like Bluetooth or GPS or Wifi at this phone, because they will consume more power when active. If some apps need to know our locations like camera or maps, then please use GPS battery saving mode from menu Setting > Location.