Tips and tricks for fix problems at ASUS ZENFONE GO ZC500TG. This phone have the same LCd width if compare by ACER ZENFONE 5, because it have 5 inches LCD screen, but the factory default Android operating system is Android Lollipop. We can choose whether to buy ASUS ZENFONE GO ZC500TG using 8 GB or 16 GB internal memory, all type have 2 GB RAM.


What is Advantage of ASUS ZENFONE GO ZC500TG Specifications:

GSM Dual Sim On Together (GSM-GSM)
LCD 5 inches
Internal memory 8 GB / 16 GB
External memory microSD Slot maximum 64 GB
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Front Camera 2 MP for video conference
Processor Quad-core 1.3 GHz Cortex-A7
Operating system Android version 5.1 (Lollipop)
Battery Li-Po 2070 mAh



How to Fix or Problem Solving for Recovery ASUS ZENFONE GO ZC500TG hang or not responding or malfunctions or stuck or freezing or bricked ?

With 5 inches LCD screen, we can use this phone for entertainment, office work, games especially with dedicated GPU graphic processor unit. ASUS ZENFONE GO ZC500TG have several factory default applications, but we can install more interesting applications from Google Play Store like Facebook, Whatsapp, Instagram, WeChat, Line Messenger, Blackberry Messenger, Skype, Viber and many more. But we have to know, some applications from Google Play Store may contain viruses or malware, if without knowing that problems but we have installed that kind of apps, then our ASUS ZENFONE GO ZC500TG can become hang or stuck or bricks or frozen or boot logo loop or LCD touch screen not responding. We have to force shutdown or force soft reset or reboot to clean temporary files and caches. After this phone can turn ON or work again, maybe we can try to install one recommended high rating antivirus to scan all installed apps at our trouble ASUS ZENFONE GO ZC500TG for find and tell us which bad applications that recommended to uninstall. If this problems still happen, then we have to do hard reset or master format. Please note, doing hard reset can remove or wipe all important applications, therefore we have to backup all important data at our ASUS ZENFONE GO ZC500TG.


How to Force Shutdown or Force Soft Reset or Reboot or Restart ASUS ZENFONE GO ZC500TG ?

After install several applications, then our phone can become trouble like hang or freeze or LCD touch screen not responsive with our finger touch. If we get this trouble, we have to force soft reset or force reboot or force shutdown to restart all running applications and delete caches also temporary files. Please press and hold POWER button until ASUS ZENFONE GO ZC500TG turn off automatically. If this phone already totally off, then press again POWER button to turn it ON. The soft reset or reboot process will not remove any important data, therefore we can do this process anytime we want. When our ASUS ZENFONE GO ZC500TG still work normally, but we want to restart all running applications, then we can press and hold POWER button until pop-up menu appear, then choose Shutdown / Reboot / Restart menu at our phone.


#Option 1, Hard Reset ASUS ZENFONE GO ZC500TG with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on ASUS ZENFONE GO ZC500TG smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format ASUS ZENFONE GO ZC500TG
  6. The ASUS ZENFONE GO ZC500TG will continue the step until ready to use in clean factory default.



hard reset asus zenfone go

#Option 2, Hard Reset ASUS ZENFONE GO ZC500TG with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the ASUS ZENFONE GO ZC500TG
  4. Press and hold Volume Up button (do not release and continue to no.5)
  5. Press and hold Power button (no.4 still continue press and hold), so now we hold Volume Up Button + Power Button together
  6. Wait until vibrate appear at ASUS ZENFONE GO ZC500TG, then release Power button (do not release Volume Up button)
  7. If we see Logo appear at LCD screen, then release Volume Up button (release all button now)
  8. Wait until FASTBOOT MODE appear
  9. At this text menu, use Volume Down Button to choose Recovery Mode and continue with press Power Button to confirm or OK
  10. Wait until the LCD of ASUS ZENFONE GO ZC500TG will show the Android Logo with error text, continue press and hold POWER button, after that continue press and release one time Volume Up, then we will see Android System Recovery Mode menu
  11. Follow the menu at LCD screen to continue wipe data/factory Reset for hard reset ASUS ZENFONE GO ZC500TG, use Volume Up or Volume Down to navigate the Menu and press Power Button to OK or Enter


How to Restore and Reinstall Clean Android Operating system / firmware at ASUS ZENFONE GO ZC500TG (Reformat) ?

Good news from ASUS ZENFONE GO ZC500TG is the operating system by default using Android Lollipop version 5.1. The operating system can get latest update by using OTA (over the air) upgrade. Some applications can make crash with operating system, if this problem happen, then our ASUS ZENFONE GO ZC500TG can run not normal, at this time we have to reformat or reinstall with factory default Android operating system. First we have to know that clean factory default Android operating system file source already saved safely inside ASUS ZENFONE GO ZC500TG ROM or internal memory, therefore if we want to format or reinstall, we do not need to connect with other device or gadgets. Just follow simple steps to hard reset above, then clean factory default Android operating system will be reinstall automatically.


How to Unlock or Fix or Bypass or Solutions for ASUS ZENFONE GO ZC500TG forgot password code or security lock screen pattern or pin (lost password)?

Sometime we will keep some important files or data or photos or movie inside our ASUS ZENFONE GO ZC500TG storage, we need to make that data secure when this phone away from us or stolen or lost. Please give security screen lock pattern or password pin protections to secure our data, usually we use screen lock pattern or password pin protections. The problems happen when we forgot that security protections answer. What should we do? We still can unlock or bypass forgot security screen lock pattern or password pin protections using Gmail account. Please try to give several time wrong answer when our ASUS ZENFONE GO ZC500TG ask for that, after several time our phone will locked or frozen 30 seconds, at this time we can find Forgot Password / Pattern button, press this button, then our ASUS ZENFONE GO ZC500TG will ask for Google account that we have already signed in before. If we can not access our Gmail username and password, then please do hard reset or master format using hardware button combination key.


How to Improve Performance ASUS ZENFONE GO ZC500TG to make run more faster?


How fast ASUS ZENFONE GO ZC500TG when running applications? This phone use Mediatek processor at Quad Core 1.3 Ghz with 2 GB RAM. This processor already good enough to run many applications and 3D HD Games without lag. But if some users get slowly trouble, usually this problems happen because too many applications run together. Please remember, some applications that we install from Google Play Store may keep run in the background to wait data update or wait command. If many of them run together in the background or foreground, then our ASUS ZENFONE GO ZC500TG resources will be insufficient and make ASUS ZENFONE GO ZC500TG run more slowly, moreover this phone will rescan all applications to find which old apps that can be force close to give more free resources. Therefore we need to uninstall some not use applications. If we want to make our ASUS ZENFONE GO ZC500TG run faster again like new, then please consider to do hard reset or master format.


How to Reset ASUS ZENFONE GO ZC500TG Camera Setting to Factory Default ?

When we get camera problems to take good pictures, maybe this problems happen because our ASUS ZENFONE GO ZC500TG get trouble with setting that we have change before. The best way to make ASUS ZENFONE GO ZC500TG camera result back to factory default, then please follow this steps: Go to Camera apps > Choose Setting > go down near the bellow end, then choose Restore Default Settings. This reset process of ASUS ZENFONE GO ZC500TG camera will not remove any photo that we have already taken before.


Is That Any Secret Code for Doing Format ASUS ZENFONE GO ZC500TG ?

There is no secret hidden code for ASUS ZENFONE GO ZC500TG to make it back to factory default. Do the options above to hard reset it.

Why ASUS ZENFONE GO ZC500TG Battery Damage or How To Make Batter Work Stronger ?

Please Note That the Battery of smartphone have life time. Usually after use about 2 years, the battery performance will be downgrade and at one time, need to be replace. If we get this problems, please replace our ASUS ZENFONE GO ZC500TG battery with new original battery at Asus authorized service center. The new battery will make our ASUS ZENFONE GO ZC500TG can work longer.



# How to Remove Google Account at ASUS ZENFONE GO ZC500TG ?

This is Android smartphone, therefore Google account is one of important login to make this phone work will full services. However, sometime we want to remove Google Account at ASUS ZENFONE GO ZC500TG, please follow this steps:

  • Go to menu Setting > Account
  • Choose Google Account that we want to remove
  • At page menu at the top, please choose Remove Account
  • The chosen Google account will be remove or wipe or erase from ASUS ZENFONE GO ZC500TG. This is same meaning with Logout Google Account from ASUS ZENFONE GO ZC500TG.


# How to Wipe or Erase All data at ASUS ZENFONE GO ZC500TG ?

When we want to give this phone to someone else, we suggest to remove all data including Google account. If we want to remove or wipe or erase or clean all data from ASUS ZENFONE GO ZC500TG, then please try to do hard reset either using menu Setting with clean data files like steps at #option 1 above or use hardware button combination key like steps at #option 2 above.


# How to Hard Reset or Reformat ASUS ZENFONE GO ZC500TG without Passcode or Password Protections ?

Using protection is recommended to secure all data at our ASUS ZENFONE GO ZC500TG, but some users get troubles when they want to process hard reset or master format, because ASUS ZENFONE GO ZC500TG keep ask the passcode or password to bypass. If we get this problems, we suggest to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat ASUS ZENFONE GO ZC500TG without ask any authentications or passcode.



Latest Discussions & Share Information:

[Q] I dnt remember my password. Option 1 n 2 not working for me. Please help. N also i can't find the forgot password.
[A] Hi, usually most Asus Zenfone Go can be force to hard reset or master format to factory default using hardware button combination key like steps at #option 2 above. For security reasons, your phone will ask for Google account after finish hard reset or master format. Please use your Google username and password to make sure your phone is belong to you. Other solution is try to bring at nearest Asus authorized service center for further help.

[Q] thanks, option 2 is really working.

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