Tips and tricks to fix HONOR 9X LITE problems. This phone has several product models as JSN-L21, JSN-L22 and JSN-L23. Please note, this phone still use old version of processor, therefore it still can run with official Android Pie 9.0, although released at May 2020. We can dual simcard with different numbers. The screen use 6.5 inches with Full HD+ resolutions at 1080 x 2340 pixels.

HONOR 9X LITE use Kirin 710F processor with dedicated GPU (graphic processor unit) Mali-G51 MP4 for support playing games. There are two rear camera and single front camera. Some users get issue when using HONOR 9X LITE software and hardware. We will try to give more solutions, reviews and information about how to solve troubles of HONOR 9X LITE at community.


What are Advantages of HONOR 9X LITE Specifications and Features?

  • Network GSM 3G HSDPA + 4G with Dual Simcard Slot
  • LCD 6.5 inches capacitive touch screen
  • Processor Octa-core 4×2.2 GHz Cortex-A73 & 4×1.7 GHz Cortex-A53
  • GPU Mali-G51 MP4
  • Memory Internal 128 GB with 4 GB RAM
  • Main Camera Dual 48 MP f/1.8 + 2 MP f/2.4
  • Main camera Features autofocus, LED flash
  • Front Camera 8 MP for selfie photography or video conference
  • Operating System Android Pie version 9.0
  • Battery Li-Po 3750 mAh



How to Fix or Problem Solving for Recovery HONOR 9X LITE hang or not responding or malfunctions or stuck or freezing or bricked ?

HONOR 9X LITE has big internal memory 128 GB storage capacity, work together with 4 GB RAM. We can extend with external memory, but shared with second simcard slot. All installed apps will use internal storage for default location data. We can choose many interesting applications from Google Play Store to install at our phone whether free or paid apps.

Beside good applications, there are also some bad apps inside Google Play Store. Usually new or not famous applications will act as interesting games or security apps, therefore we need to read many users review before install that kind of apps. Otherwise, our HONOR 9X LITE will get troubles such as become slowly or hang or stuck or bricks or some phone also become bootloop. They will not get Verified by Play Store when we want to download.

What do we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our HONOR 9X LITE finish reboot or restart, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from HONOR 9X LITE. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart HONOR 9X LITE?

Some crash or corrupt applications can make troubles at our HONOR 9X LITE like hang or LCD touch screen not responsive with any finger touch. We have to remove temporary files and caches inside this phone. Please press and hold POWER button until HONOR 9X LITE shutdown or turn off by itself. If it is not work, then try to press and hold POWER + VOLUME DOWN together until shutdown. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our HONOR 9X LITE still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.



How to backup data or Contact at HONOR 9X LITE ?

We can use MicroSD external memory for backup all important data using phone file manager application. We also can connect this phone to computer using USB data cable and copy all important data to computer using pc file manager.

If our HONOR 9X LITE has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


#Option 1, Hard Reset HONOR 9X LITE with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on HONOR 9X LITE smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format HONOR 9X LITE
  6. The HONOR 9X LITE will continue the step until ready to use in clean factory default.


hard reset huawei honor 9x lite

#Option 2, Hard Reset HONOR 9X LITE with Hardware Key Button :

  1. Please make sure the battery is not empty
  2. Turn off HONOR 9X LITE
  3. Press and Hold together: Power Button + Volume Up Button for several seconds
  4. Follow the menu at LCD screen to continue the hard reset HONOR 9X LITE , use Volume Down or Volume Up button to moving, and press Power Button to Ok or Enter or Confirm



#Option 3, Hard Reset HONOR 9X LITE with MicroSD card Firmware Update:

  1. Make sure the battery if fully charge
  2. Turn off the HONOR 9X LITE
  3. Remove the MicroSD and connect to computer or PC
  4. Download firmware from computer browser or
  5. Choose the HONOR 9X LITE support and download the same version of firmware or update firmware
  6. Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
  7. Insert again the MicroSD to HONOR 9X LITE
  8. Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
  9. Wait the process of update or reinstall the firmware will be less then 10 minutes.
  10. You can also update firmware using Updater applications at this phone.


How to Unlock or Fix or Bypass or Solutions for HONOR 9X LITE forgot password code or security lock screen pattern or pin (lost password)?

After use several months, our HONOR 9X LITE will have many important files and photos videos which taken from dual camera at back side body with 48 megapixel for wide + 2 megapixel for DOF or Bokeh effect. Some data maybe confidential, we need to secure from unauthorized users when HONOR 9X LITE away from us or lost or stolen.

We can use fingerprint for face unlock detection. We need to register our fingerprint or face to make it recognize for unlock. But we have to know, after this phone finish reboot or restart, fingerprint or face unlock will not work, therefore we need to use secondary protections such screen lock pattern or password or pin for backup. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor can not open with our finger-hand. What should we do?

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. However, because HONOR 9X LITE already use latest Android version, then we have to force hard reset or master format using one following steps above.

After finish reformat or hard reset, this phone will ask for Verify your account with previous Google Account. This is happen because Android already optimize the security using FRP (Factory Reset Protections), we have to make sure this phone is belong to us after finish hard reset. Therefore we have to remember and keep secure our Gmail username and password for bypass FRP at HONOR 9X LITE.


Is That Any Secret Code for Doing Format HONOR 9X LITE ?

There is no secret hidden code for HONOR 9X LITE to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at HONOR 9X LITE ?

There are two phone memory type at HONOR 9X LITE , one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of HONOR 9X LITE as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of HONOR 9X LITE Stronger, Life Longer and Not Fast to Drain ?

HONOR 9X LITE (JSN-L21 / JSN-L22 / JSN-L23) has big battery at 3750 mAh for work full one day without need to recharge. But if we use this phone very active for watch movie or playing games several hours continuously, then the battery will not enough. We need to do some adjustment to make HONOR 9X LITE work more longer. Please make LCD screen brightness as low as possible and disable all not use connections like GPS or NFC or Bluetooth or Wifi.