Tips and tricks to fix HTC U PLAY / ALPINE problems. This phone use Super LCD screen type with 5.2 inches size to give better color display. HTC U PLAY / ALPINE have dual simcard GSM or CDMA slot with 4G LTE data broadband for faster connections. There are two options of HTC U PLAY / ALPINE base by internal memory, one use 32 GB internal memory with 3 GB RAM and the other one use 64 GB internal memory with 4 GB RAM. Find more information about how to fix trouble of HTC U PLAY / ALPINE  at community.


What is Advantage of HTC U PLAY / ALPINE Specifications:

GSM 3G HSDPA Dual Simcard Slots
LCD 5 inches touch screen
Internal memory 16 GB
External memory slot MicroSD upto 256 GB
Main Camera 13 MP, autofocus, LED flash
Front camera 5 MP
Processor Quad Core processor
Operating system Android Marshmallow
Battery Li-Po 2200 mAh



#Option 1, Hard Reset HTC U PLAY / HTC ALPINE with menu setting:

This is the option that we can do if this phone still can access the menu setting, then try to reset HTC U PLAY / ALPINE with this step:

  1. Please Turn on the HTC U PLAY / ALPINE
  2. We suggest to charge the battery full
  3. Make sure you already backup all important data, because it will deleted from HTC U PLAY / ALPINE
  4. Go to Menu Setting > Backup & reset 
  5. Choose Reset Phone, continue with Erase Everything and choose OK
  6. The HTC U PLAY / ALPINE will do the master reset until it finish


hard reset htc u play / htc alpine

#Option 2, Hard Reset HTC U PLAY / ALPINE with hardware button key:

In some situations, the HTC U PLAY / ALPINE is not responding, so nothing happen when we navigate or touch the screen, in this step try to hard reset with hardware key by this step:

  1. Make sure you have fully charge the HTC U PLAY / ALPINE
  2. We should try to backup all important data if we can, because all data will be erased or wipe from this phone
  3. We can do this procedure at any conditions phone On or Off
  4. Press together Power Button + Volume Down together for several second until the Android icon appear, then release all button
  5. Navigate menu with Volume button to go to Factory Reset, to choose or enter press POWER Button
  6. The HTC U PLAY / ALPINE will do the master reset for several minutes, just wait until it finish.


How to Make Battery of HTC U PLAY / ALPINE Stronger, Life Longer and Not Fast to Drain ?


The battery size that is use at HTC U PLAY / ALPINE is 2200 mAh, this capacity actually is bellow average for 5 inches LCD screen smartphone. Therefore some users maybe can not use HTC U PLAY full one day without recharge. However, we can try to do some adjustment to make HTC U PLAY / ALPINE battery not fast to drain. We have to know LCD screen is the most big battery consumption, please adjust LCD screen brightness as low as possible to safe battery.