Tips and tricks to fix HTC U11 problems. Android Nougat is the first operating system that is ready to use inside HTC U11. We can buy single or dual simcard of HTC U11. which is different for some country. The screen is 5.5 inches with Quad HD display at 1440 x 2560 pixels resolutions. This is premium smartphone which have 64 GB internal memory with 4 GB RAM. Camera is one good features at this phone because it have 12 megapixel camera with f/1.7. HTC U11 is also very impressive when we take selfie photo, because this phone already optimize to take front pictures using 16 MP camera with f/2.0 for low helping low light conditions. Find more information review and solutions to solve HTC U11 troubles.


What is Advantage of HTC U11 Specifications:

GSM 3G HSDPA Single or Dual Simcard Slots
LCD 5.5 inches touch screen with 2 inches secondary LCD display
Internal memory 64 GB (4 GB RAM) or 128 GB (6 GB RAM)
External memory slot MicroSD upto 256 GB replace Simcard Slot 2 (for dual simcard)
Main Camera 12 MP, f/1.7, phase detection autofocus, OIS, dual-LED (dual tone) flash
Front camera 16 MP for selfie photography and video conference
Processor Octa-core 2.45 GHz Kryo & 1.9 GHz Kryo
Operating system Android Nougat version 7.1
Battery Li-Po 3000 mAh



How to Fix or Problem Solving for Recovery HTC U11 hang or not responding or malfunctions or stuck or freezing or bricked ?

There are single simcard or dual simcard type for HTC U11. The two simcard model is call with HTC U11 Dual Simcard. For some country, we can find 64 GB internal memory with 4 GB RAM or 128 GB internal memory with 6 GB RAM. We will not get full storage capacity, because some amount use for operating system and factory default applications together with HTC Sense user interface. We still can install many interesting applications from Google Play Store like Facebook, Instagram, WeChat, Skype, Whatsapp, Telegram, Line Messenger, Snapchat, Viber, Blackberry Messenger (BBM) and some other more. We have to know that Android ecosystems are more open then iOS, therefore the applications store at Android may get more bad apps then others. Therefore we need to read as many users review as possible before installing new or not famous applications. Because if we install that kind of bad apps, then our HTC U11 may get some trouble like stuck or hang or bricks or hang or bootloop or frozen or LCD touch screen not responsive or LCD screen not responding with our finger touch. What should we do if this problem happen? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our HTC U11 can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from HTC U11. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart HTC U11 ?

The octa core chipset from Qualcomm MSM8998 Snapdragon 835 will give good performance to run almost all applications, but if some of them crash, then our phone will act not normal or hang or LCD touch screen not responsive with our finger touch. Please press and hold POWER button until HTC U11 shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our HTC U11 still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at HTC U11 ?

We can use microSD external card to copy or move important files using File Manager applications. If our HTC U11 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.



#Option 1, Hard Reset HTC U11 with menu setting:

This is the option that we can do if this phone still can access the menu setting, then try to reset HTC U11 with this step:

  1. Please Turn on the HTC U11
  2. We suggest to charge the battery full
  3. Make sure you already backup all important data, because it will deleted from HTC U11
  4. Go to Menu Setting > Backup & reset 
  5. Choose Reset Phone, continue with Erase Everything and choose OK
  6. The HTC U11 will do the master reset until it finish


hard reset htc u11

#Option 2, Hard Reset HTC U11 with hardware button key:

In some situations, the HTC U11 is not responding, so nothing happen when we navigate or touch the screen, in this step try to hard reset with hardware key by this step:

  1. Make sure you have fully charge the HTC U11
  2. We should try to backup all important data if we can, because all data will be erased or wipe from this phone
  3. We can do this procedure at any conditions phone On or Off
  4. Press together Power Button + Volume Down together for several second until the Android icon appear, then release all button
  5. Navigate menu with Volume button to go to Factory Reset, to choose or enter press POWER Button
  6. The HTC U11 will do the master reset for several minutes, just wait until it finish.


How to Unlock or Fix or Bypass or Solutions for HTC U11 forgot password code or security lock screen pattern or pin (lost password)?

The big internal memory may keep many important files and photo video inside this phone. If we need more storage, then we can use external memory maximum 256 GB MicroSD simcard. All important data should not access by unauthorized people when HTC U11 away from us or lost or stolen. We have to give security protections. The front body have fingerprint sensor together with home button. This sensor is not active when the first time we open from the box. We need to activate the fingerprint sensor and register our fingerhand to make this phone can unlock with our fingerprint. Perhaps some users get hard to register the fingerprint because of accident at hand or something else, then we can use other security protections like screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor can not open with our finger-hand. What should we do?


Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until HTC U11 locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.


Is That Any Secret Code for Doing Format HTC U11 ?

There is no secret hidden code for HTC U11 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at HTC U11 ?

There are two phone memory type at HTC U11, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of HTC U11 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of HTC U11 Stronger, Life Longer and Not Fast to Drain ?

What we really like from HTC U11 is LCD screen using Super LCD5 which give better color view for watch movie or see photography and video recording result. HTC U11 use 3000 mAh battery will not enough for full one day use when we see full movie and playing games for several hours. The battery of HTC U11 is not removable, therefore we can not replace with bigger capacity. But we have to know that using LCD too much will consume a lot of battery power, therefore if we want to make HTC U11 battery life work stronger, then we have to reduce LCD brightness as low as possible. We also need to disable all not use connections like GPS or Wifi or Bluetooth when we are not use one of them, because they still consume battery power at standby positions. If some applications want to know our locations such as main camera or maps, then please activate GPS battery saving mode from menu Setting > Location.

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