Tips and tricks to fix HUAWEI P20 and HUAWEI P20 PRO. This is Android smartphone from Huawei which use same Huawei own manufacture processor Hisilicon Kirin 970, but only difference at LCD screen and internal memory. This phone use same Android Oreo version 8.1 as factory default operating system. Please find more review and information about how to solve troubles of HUAWEI P20 or HUAWEI P20 PRO from www.hard-reset.org community.

 

What Are The Differences Between HUAWEI P20 vs HUAWEI P20 ?

  • LCD screen at HUAWEI P20 use 5.8 inches, while HUAWEI P20 PRO use 6.1 inches
  • Screen type at HUAWEI P20 use LTPS IPS, while HUAWEI P20 PRO use AMOLED
  • Internal memory at HUAWEI P20 use 128 GB with 4 GB RAM, while HUAWEI P20 PRO have options from 128 GB with 6 GB RAM or more expensive 256 GB internal memory with 8 GB RAM
  • Main Rear Camera at HUAWEI P20 use dual lens, while HUAWEI P20 PRO use triple lens
  • Battery at HUAWEI P20 use 3400 mAh, while HUAWEI P20 PRO use 4000 mAh

 

What is Advantage of HUAWEI P20 (PRO) Specifications?

Network GSM 3G HSDPA + 4G with Dual Simcard Slot
LCD 5.8 inches capacitive touch screen, aspect ratio 18.7:9
LCD 6.1 inches capacitive touch screen, aspect ratio 18.7:9 for HUAWEI P20 PRO
Processor Octa-core 2.4 GHz Cortex-A73 & 1.8 GHz Cortex-A53
GPU Mali-G72 MP12
Memory Internal 128 GB with 6 GB RAM
Memory Internal 128 GB with 6 GB RAM & 256 GB with 8 GB RAM for PRO version
Main Camera Dual 12 MP f1.8 + 20 MP B/W f/1.6
Main Camera Dual 40 MP f1.8 + 20 MP B/W f/1.6 + 8 MP f/2.4 for HUAWEI P20 PRO
Main Camera Features Leica optics, OIS, phase detection autofocus, LED flash
Front Camera 24 MP for Video Conference and selfie photography
Operating System Android Oreo version 8.1
Battery Li-Ion 3400 mAh
Battery Li-Ion 4000 mAh for HUAWEI P20 PRO

 

 

How to Fix or Problem Solving for Recovery HUAWEI P20 (PRO) hang or not responding or malfunctions or stuck or freezing or bricked ?

Each HUAWEI P20 or HUAWEI P20 PRO have sufficient internal storage to keep all data and install important applications. The minimum internal memory for both smartphone is 128 GB, some storage has been use for keep operating system and several factory default applications, but we still can install many applications from Google Play Store like Skype, Telegram, Facebook, Whatsapp, Line Messenger, WeChat, Instagram, Facebook, Snapchat, Viber, Blackberry Messenger (BBM). We have to know that some apps inside Google Play Store may contain viruses or malware that can make troubles when installed at our HUAWEI P20 (PRO), it can make our phone hang or stuck or bricks or frozen or LCD touch screen not responding at any applications. Bad apps usually available at new or not famous one, they will not get any Verified by Play Protect information.

When our HUAWEI P20 (PRO) get this problems, we have to force shutdown or reboot to remove temporary files and caches. If our phone can boot again, then please install one good antivirus like NORTON or something like that, this antivirus will scan all installed apps and give recommended setting. If still can not work, then please do hard reset or master format like steps above. All account including Google account will be removed or wiped or deleted from HUAWEI P20 (PRO) after finish hard reset. Please do not install APK from unknown sources, because it can make some troubles.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart HUAWEI P20 (PRO) ?

Big internal storage make HUAWEI P20 (PRO) install many applications, some of them may crash or corrupt that can make this phone work not normal or hang or LCD touch screen not responsive with any finger touch. We have to force shutdown or soft reset or restart to clean temporary files and caches. Please press and hold POWER button until HUAWEI P20 (PRO) shutdown or turn off by itself. If it is not work, then try to press and hold POWER + VOLUME DOWN together until shutdown. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our HUAWEI P20 (PRO) still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

 

How to backup data or Contact at HUAWEI P20 (PRO) ?

We can use microSD external card to copy or move important files using File Manager applications. If our HUAWEI P20 (PRO) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

#Option 1, Hard Reset HUAWEI P20 (PRO) with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on HUAWEI P20 (PRO) smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format HUAWEI P20 (PRO)
  6. The HUAWEI P20 (PRO) will continue the step until ready to use in clean factory default.

 

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#Option 2, Hard Reset HUAWEI P20 (PRO) with Hardware Key Button :

  1. Please make sure the battery is not empty
  2. Turn off HUAWEI P20 (PRO)
  3. Press and Hold together: Power Button + Volume Up Button for several seconds
  4. Follow the menu at LCD screen to continue the hard reset HUAWEI P20 (PRO), use Volume Down or Volume Up button to moving, and press Power Button to Ok or Enter or Confirm

 

#Option 3, Hard Reset HUAWEI P20 (PRO) with MicroSD card Firmware Update:

  1. Make sure the battery if fully charge
  2. Turn off the HUAWEI P20 (PRO)
  3. Remove the MicroSD and connect to computer or PC
  4. Download firmware from computer browser http://www.huaweidevice.com or http://consumer.huawei.com/
  5. Choose the HUAWEI P20 (PRO) support and download the same version of firmware or update firmware
  6. Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
  7. Insert again the MicroSD to HUAWEI P20 (PRO)
  8. Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
  9. Wait the process of update or reinstall the firmware will be less then 10 minutes.
  10. You can also update firmware using Updater applications at this phone.

 

 

How to Unlock or Fix or Bypass or Solutions for HUAWEI P20 (PRO) forgot password code or security lock screen pattern or pin (lost password)?

Everyone will agree if this phone will keep many important data and private pictures. Therefore we have to secure all confidential data and private pictures / videos taken by impressive dual or triple camera from unauthorized people when HUAWEI P20 or HUAWEI P20 PRO away from us or stolen or lost. Fingerprint is located at front body as home button, this phone will ask to activate fingerprint when the first time use from the box. Beside fingerprint, HUAWEI P20 (PRO) also will ask for alternative protections when we can not use fingerprint sensor, like screen lock pattern or password pin protections. There are also face unlock protections that we can choose to secure all data. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor can not open with our finger-hand. What should we do?

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until HUAWEI P20 (PRO) locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.

How to Activate Fingerprint Sensor at HUAWEI P20 (PRO) ?

Fingerprint need to activate from menu Setting. Please tap our finger at HUAWEI P20 (PRO) fingerprint sensor several time until this phone finish can recognize our fingerprint, then give other finger to make it recognize by this phone. For security reasons, it will also ask alternative security protections to unlock if we can not use our fingerprint. If this phone already work without fingerprint, we still can activate fingerprint from menu Setting > Security.

 

Is That Any Secret Code for Doing Format HUAWEI P20 (PRO) ?

There is no secret hidden code for HUAWEI P20 (PRO) to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at HUAWEI P20 (PRO) ?

There are two phone memory type at HUAWEI P20 (PRO), one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of HUAWEI P20 (PRO) as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of HUAWEI P20 (PRO) Stronger, Life Longer and Not Fast to Drain ?

HUAWEI P20 use 3400 mAh battery capacity and HUAWEI P20 PRO use 4000 mAh. Having big battery is very important to use smartphone. Processor of this phone use Hisilicon Kirin 970 which have low power consumption, therefore we can use this phone full one day without need to rechage. But please note, for some heavy user like game player or watch movie several time will make ourHUAWEI P20 or HUAWEI P20 PRO battery will not enough. We can not replace HUAWEI P20 (PRO) battery with bigger capacity, because the battery is not removable. But we can do some adjustment like disable all not use connections like GPS or Wifi or Bluetooth or NFC. We also have to make LCD screen brightness as low as possible, because LCD will consume a lot of battery power. Some native or installed apps will need to know our locations, then please activate GPS battery saving power from menu Setting > Location.

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