Tips and tricks to fix HUAWEI Y5 PRIME (2018) problems. At some country, this phone have other name as HUAWEI Y5 (2018). The Android Oreo smartphone version 8.1 together with MIUI 8.0 Huawei user interface. The LCD screen size is 5.45 inches using 18:9 aspect ratio to make it more easy to hold with one hand. HUAWEI Y5 PRIME (2018) is entry level smartphone which use Mediatek MT6739 processor and have 2 GB RAM for multitasking. Find more information about how to solve some troubles of HUAWEI Y5 PRIME (2018) at www.hard-reset.org community.

 

&What is Advantage of HUAWEI Y5 PRIME (2018) Specifications?

Network GSM 3G HSDPA + 4G with Dual Simcard Slot
LCD 5.45 inches capacitive touch screen
Processor Quad-core 1.5 GHz Cortex-A53
PowerVR GE8100
Memory Internal 16 GB
RAM 2 GB
Memory Internal 256 GB
Main Camera Dual 13 mp autofocus, Dual LED flash
Front Camera 5 mp for Video Conference and selfie photography
Operating System Android Oreo version 8.1
Battery Li-Ion 3020 mAh

 

 

How to Fix or Problem Solving for Recovery HUAWEI Y5 PRIME (2018) hang or not responding or malfunctions or stuck or freezing or bricked ?

This is cheap smartphone from Huawei which have better specifications if comparing with previous version. As entry level smartphone, having 16 GB internal memory with 2 GB RAM give more space to install more applications from Google Play Store like Facebook, Whatsapp, Instagram, Skype, Line Messenger, WeChat, Telegram, Viber and some other more. Because the capacity only have 16 GB storage, then please only install some important apps. We also suggest to read more users review when we want to install new or not famous applications, because some of them may have viruses or malware that can make troubles like hang or stuck or bricks or frozen or LCD touch screen not responsive. These kind of apps will not get Verified by Play Store when we want to download.

What do we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our HUAWEI Y5 PRIME (2018) can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from HUAWEI Y5 PRIME (2018). For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart HUAWEI Y5 PRIME (2018) ?

Please do soft reset when HUAWEI Y5 (2018) start work not normal that make hang or LCD touch screen not responding with any finger touch. We have to remove temporary files and caches from memory. Please press and hold POWER button until HUAWEI Y5 PRIME (2018) shutdown or turn off by itself. If it is not work, then try to press and hold POWER + VOLUME DOWN together until shutdown. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our HUAWEI Y5 PRIME (2018) still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at HUAWEI Y5 PRIME (2018) ?

 

We can use microSD external card to copy or move important files using File Manager applications. If our HUAWEI Y5 PRIME (2018) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

#Option 1, Hard Reset HUAWEI Y5 PRIME (2018) with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on HUAWEI Y5 PRIME (2018) smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format HUAWEI Y5 PRIME (2018)
  6. The HUAWEI Y5 PRIME (2018) will continue the step until ready to use in clean factory default.

 

hard reset huawei y5 prime 2018

#Option 2, Hard Reset HUAWEI Y5 PRIME (2018) with Hardware Key Button :

  1. Please make sure the battery is not empty
  2. Turn off HUAWEI Y5 PRIME (2018)
  3. Press and Hold together: Power Button + Volume Up Button for several seconds
  4. Follow the menu at LCD screen to continue the hard reset HUAWEI Y5 PRIME (2018) , use Volume Down or Volume Up button to moving, and press Power Button to Ok or Enter or Confirm

 

#Option 3, Hard Reset HUAWEI Y5 PRIME (2018) with MicroSD card Firmware Update:

  1. Make sure the battery if fully charge
  2. Turn off the HUAWEI Y5 PRIME (2018)
  3. Remove the MicroSD and connect to computer or PC
  4. Download firmware from computer browser http://www.huaweidevice.com or http://consumer.huawei.com/
  5. Choose the HUAWEI Y5 PRIME (2018) support and download the same version of firmware or update firmware
  6. Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
  7. Insert again the MicroSD to HUAWEI Y5 PRIME (2018)
  8. Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
  9. Wait the process of update or reinstall the firmware will be less then 10 minutes.
  10. You can also update firmware using Updater applications at this phone.

 

How to Unlock or Fix or Bypass or Solutions for HUAWEI Y5 PRIME (2018) forgot password code or security lock screen pattern or pin (lost password)?

 

To make this phone can sell with cheap price, Huawei does not include fingerprint sensor for security protections. Why we need to use security protections? Because we have to secure all important data when HUAWEI Y5 (2018) away from us or stolen or lost. HUAWEI Y5 PRIME (2018) can work with face recognizing to unlock the screen using our face photo from front camera. We have to use secondary protections like screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor can not open with our finger-hand. What should we do?

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until HUAWEI Y5 PRIME (2018) locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.

 

Is That Any Secret Code for Doing Format HUAWEI Y5 PRIME (2018)ANDROID ?

There is no secret hidden code for HUAWEI Y5 PRIME (2018) to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at HUAWEI Y5 PRIME (2018) ?

There are two phone memory type at HUAWEI Y5 PRIME (2018) , one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of HUAWEI Y5 PRIME (2018) as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of HUAWEI Y5 PRIME (2018) Stronger, Life Longer and Not Fast to Drain ?

Because the battery of HUAWEI Y5 PRIME (2018) / HUAWEI Y5 (2018) is not removable, then we can not replace with bigger capacity then default 3020. Actually this capacity is enough to make it work full one day, except for anyone use this phone for playing games or watch movie several hours continuously. There are some options for anyone to make HUAWEI Y5 PRIME (2018) battery work more longer, first make LCD screen brightness as low as possible. Second please disable all not use connections like GPS or Bluetooth or Wifi to make battery work with more time. Please use GPS battery saving mode when some apps want to use GPS tagging.