Tips and tricks to fix HUAWEI Y9 (2018) Problems. This phone have other name as ENJOY 8 PLUS at some country. It have same specifications. The almost 6 inches screen size or exactly 5.93″ at 18:9 aspect ratio, it is deliver with 1080 x 2160 pixels resolutions. The first time operating system use Android Oreo together with EMUI 8.0 as Huawei user interface. Huawei use their own manufacture processor at this phone, it is use HiSilicon Kirin 659 which have octa core CPU. This is dual simcard network with multiple network provider. Find more information about how to solve HUAWEI Y9 (2018) / ENJOY 8 PLUS problems at www.hard-reset.org community.
What is Advantage of HUAWEI Y9 (2018) / ENJOY 8 PLUS Specifications?
Network GSM 3G HSDPA + 4G with Dual Simcard Slot
LCD 5.93 inches capacitive touch screen, aspect ratio 18:9
Processor Octa-core 2.36 GHz Cortex-A53 & 1.7 GHz Cortex-A53
GPU Mali-T830 MP2
Memory Internal 32 GB with 3 GB RAM
Memory Internal 64 GB or 128 GB with 4 GB RAM
Main Camera Dual 16 MP (f/2.2, 27mm, PDAF) + 2 MP, phase detection autofocus, LED flash
Front Camera Dual 13 MP (f/2.0, 26mm) + 2 MP for Video Conference and selfie photography
Operating System Android Oreo version 8.0
Battery Li-Ion 4000 mAh
How to Fix or Problem Solving for Recovery HUAWEI Y9 (2018) / ENJOY 8 PLUS hang or not responding or malfunctions or stuck or freezing or bricked ?
This is mid end smartphone from Huawei which have good processor and several options of internal memory to choose whether we use 32 GB or 64 GB or 128 GB. Of course the price will be different for each capacity. Android Oreo is already installed with EMUI 8.0. There are also some factory default applications installed together at the first time. We still have enough capacity to install many interesting applications from Google Play Store like Facebook, Telegram, Skype, WeChat, Line Messenger, Whatsapp, Instagram, Viber, Snapchat, Blackberry Messenger (BBM). Please remember, Android is more open source the Apple, therefore we have to be careful when we want to install new or not famous applications, because some of them may contain viruses or malware. That trouble maker apps will not get Verified by Play Protect information. If that apps installed to our HUAWEI Y9 (2018) / ENJOY 8 PLUS, then it will get some troubles like hang or stuck or bricks or bootloop or frozen or LCD touch screen not responsive or LCD screen not responding with our finger touch. These kind of apps will not get Verified by Play Store when we want to download.
What do we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our HUAWEI Y9 (2018) / ENJOY 8 PLUS can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from HUAWEI Y9 (2018) / ENJOY 8 PLUS. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.
How to Force Shutdown or Force Soft Reset or Reboot or Restart HUAWEI Y9 (2018) / ENJOY 8 PLUS ?
This phone actually have enough RAM although we buy cheaper one, HUAWEI Y9 (2018) / ENJOY 8 PLUS already have minimum 3 GB RAM for multitasking. But some installed or running applications can get some trouble and crash or corrupt, then this phone will become run not normal like hang or LCD touch screen not responsive with our finger touch. Please press and hold POWER button until HUAWEI Y9 (2018) / ENJOY 8 PLUS shutdown or turn off by itself. If it is not work, then try to press and hold POWER + VOLUME DOWN together until shutdown. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our HUAWEI Y9 (2018) / ENJOY 8 PLUS still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.
How to backup data or Contact at HUAWEI Y9 (2018) / ENJOY 8 PLUS ?
We can use microSD external card to copy or move important files using File Manager applications. If our HUAWEI Y9 (2018) / ENJOY 8 PLUS has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.
#Option 1, Hard Reset HUAWEI Y9 (2018) / ENJOY 8 PLUS with Software Menu :
- Make sure the battery is charge properly
- Turn on HUAWEI Y9 (2018) / ENJOY 8 PLUS smartphone
- Don’t forget to backup all important data
- Go to menu:Setting > Backup & reset > Factory Data Reset > Reset Phone
- ChooseErase everythingto continue and confirm you ready to do the format HUAWEI Y9 (2018) / ENJOY 8 PLUS
- The HUAWEI Y9 (2018) / ENJOY 8 PLUS will continue the step until ready to use in clean factory default.
#Option 2, Hard Reset HUAWEI Y9 (2018) / ENJOY 8 PLUS with Hardware Key Button :
- Please make sure the battery is not empty
- Turn off HUAWEI Y9 (2018) / ENJOY 8 PLUS
- Press and Hold together:Power Button + Volume Up Buttonfor several seconds
- Follow the menu at LCD screen to continue the hard reset HUAWEI Y9 (2018) / ENJOY 8 PLUS, useVolume DownorVolume Upbutton to moving, and pressPower Buttonto Ok or Enter or Confirm
#Option 3, Hard Reset HUAWEI Y9 (2018) / ENJOY 8 PLUS with MicroSD card Firmware Update:
- Make sure the battery if fully charge
- Turn off the HUAWEI Y9 (2018) / ENJOY 8 PLUS
- Remove the MicroSD and connect to computer or PC
- Download firmware from computer browser http://www.huaweidevice.com or http://consumer.huawei.com/
- Choose the HUAWEI Y9 (2018) / ENJOY 8 PLUS support and download the same version of firmware or update firmware
- Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
- Insert again the MicroSD to HUAWEI Y9 (2018) / ENJOY 8 PLUS
- Turn on Phone together with press and holdPower + Volume Up + Volume Downbutton until the Android logo appear
- Wait the process of update or reinstall the firmware will be less then 10 minutes.
- You can also update firmware using Updater applications at this phone.
How to Unlock or Fix or Bypass or Solutions for HUAWEI Y9 (2018) / ENJOY 8 PLUS forgot password code or security lock screen pattern or pin (lost password)?
This phone have good specifications and also have wonderful camera. The front camera use dual lens with 13 megapixel + 2 megapixel for selfie or group photo. Main camera at rear side also have dual camera using 16 megapixel and 2 megapixel to better tele and wide photography. After use several months, we will have many important files and photo or videos, some of them are confidential. It is not necessary to see for unauthorized people, especially when our HUAWEI Y9 (2018) / ENJOY 8 PLUS stolen or lost or away from us. We strongly suggest to activate fingerprint which located at back side of body. We need to register our finger hand several time to make it recognize for unlock the screen. If we do not want to use fingerprint, then please use other protections that we like, such as screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor can not open with our finger-hand. What should we do?
Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until HUAWEI Y9 (2018) / ENJOY 8 PLUS locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.
Is That Any Secret Code for Doing Format HUAWEI Y9 (2018) / ENJOY 8 PLUS ?
There is no secret hidden code for HUAWEI Y9 (2018) / ENJOY 8 PLUS to make it back to factory default. Do the options above to hard reset it.
How to Format or Erase Phone Memory at HUAWEI Y9 (2018) / ENJOY 8 PLUS ?
There are two phone memory type at HUAWEI Y9 (2018) / ENJOY 8 PLUS, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of HUAWEI Y9 (2018) / ENJOY 8 PLUS as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.
To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.
How to Make Battery of HUAWEI Y9 (2018) / ENJOY 8 PLUS Stronger, Life Longer and Not Fast to Drain ?
This phone already have big battery capacity. HUAWEI Y9 (2018) / ENJOY 8 PLUS have 4000 mAh battery capacity. This is big for 6 inches LCD screen smartphone. But some heavy users maybe need more bigger capacity because they have many group chat or watch movie continuously or playing games several hours. For these type or users, they can not replace HUAWEI Y9 (2018) / ENJOY 8 PLUS battery with more bigger capacity, because the total weight will be more heavy and also the battery of HUAWEI Y9 (2018) / ENJOY 8 PLUS is not removable. However, we still can do some adjustment to make it work more longer. Please disable all not use connections like GPS or Wifi or Bluetooth. We also have to make LCD screen brightness as low as possible. If some applications want to use GPS to know our locations, then please activate GPS battery saving mode.