Tips and tricks to fix LG K62 problems. At several country, this phone also have alternative name as LG K62 PLUS. It has several product model code LMK525H and LMK525. As mid end smartphone, this phone does not have 5G connections. We can use 4G LTE broadband for fast Internet access with dual simcard slot standby together.

Android 10.0 is factory default operating system and powered by Mediatek MT6765 Helio P35 with dedicated GPU (graphic processor unit) PowerVR GE8320 for gaming graphic rendering. The screen use IPS 6.6 inches HD resolution at 720 x 1600 pixels. It has MIL-STD-810G compliant for use at extreme situations. Some issues of software or hardware happen at LG K62, therefore we will try to give more solutions, reviews and information about how to solve LG K62 (LMK525H / LMK525) troubles at community.


What is Advantage of LG K62 Specifications and Features?

  • Network GSM 3G HSDPA or 4G LTE
  • LCD 6.6 inches
  • Processor Octa-core 4×2.3 GHz Cortex-A53 & 4×1.8 GHz Cortex-A53
  • GPU PowerVR GE8320
  • Bluetooth / GPS / Wifi
  • Memory Internal 64 GB or 128 GB
  • RAM 4 GB
  • External memory Slot MicroSD
  • Main Camera Quad 48 MP f/1.8 + 5 MP f/2.2 + 2 MP f/2.4 + 2 MP f/2.4
  • Main Camera Features autofocus & LED flash
  • Front Camera 28 MP for video conference and selfie photography
  • Operating System Android 10.0
  • Battery Li-Po 4000 mAh



How to Fix or Problem Solving for Recovery LG K62 hang or not responding or malfunctions or stuck or freezing or bricked ?

There are several important applications and interesting games that we can download from Google Play Store, because this phone has 64 GB or 128 GB internal storage. All version has same 4 GB RAM for multitasking.

We suggest to read many user review before download apps from Google Play Store, because they may contain viruses or malware that can make trouble if installed on our LG K62 such as become slowly or hang or stuck or frozen or bricks or LCD touch screen not responsive. These bad apps will not get any Verified by Play Protect information at downloaded process. Please note, usually Editor choice is good options to try for safety reasons.

What do we have to do when we get this trouble? First we have to remove temporary files and caches inside this phone by doing soft reset. After our LG K62 can run again, then please try to download one good antivirus like NORTON or AVAST. It will scan all installed applications and give recommendation if there are some high-risk setting. If the problems still happen, then next steps is doing hard reset or master format.

Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from LG K62. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart LG K62 ?

LG K62 has 4 GB RAM. Some installed apps may crash or corrupt when running at our phone. It can make our phone become hang or LCD touch screen not responding with finger touch. We need to force remove temporary files and caches inside this phone. Please press and hold POWER button until LG K62 shutdown or turn off by itself. If it is not work, then try to press and hold POWER + VOLUME DOWN together until shutdown.


After totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our LG K62 still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at LG K62 ?

We can use microSD external card to copy or move important files using File Manager applications. If our LG K62 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset LG K62 with software menu

  1. Turn on the LG K62
  2. Make sure the battery is not empty
  3. Backup important data at LG K62 because all data and applications will be erase or delete
  4. Go to Menu :  Setting > Backup and Reset > Factory Data Reset
  5. Choose : Reset Device > Delete all
  6. The LG K62 will do the master reset process.


hard reset lg k62

#Option 2, Hard Reset LG K62 Factory Default using Hardware Secret Button Key


In some conditions, we can not do anything at LG K62 touch screen or frozen in some state. So we can not access reset menu like Option #1, do not worry, because we can do hard reset LG K62 with hardware key button:

  1. Turn off the LG K62
  2. Make sure the battery LG K62 already full or more than 50%
  3. Press together and hold the Power Button + Volume Down Button
  4. If the Logo appear, then release the Power Button (do not release the Volume Down Button), then continue to press again the Power Button until Recovery mode / Factory reset menu appear, then we can release all button now.
  5. Choose wipe data/factory reset using Volume Button, and press Power Button to Enter or OK
  6. The LG K62 will continue master reset, wait for several minutes until the phone start like new again.


How to Unlock or Fix or Bypass or Solutions for LG K62 forgot password code or security lock screen pattern or pin (lost password)?

This phone has two options of internal storage with 128 GB or 64 GB. All data will be keep inside this storage, unless we use external memory to keep our photos which taken from four rear camera. Some photos videos maybe private. Therefore we have to secure all data from unauthorized people when LG K62 (LMK525H / LMK525) away from us or lost or stolen.

We suggest to activate fingerprint. We can use front 28 megapixel camera for face unlock recognizing. After register fingerprint or face detection, we need to choose secondary protections like screen lock pattern or password or pin for backup.

Please note, the fingerprint or face unlock will not work after LG K62 reboot or restart. We have to activate with secondary protection. The problems will be happen when we forgot security answer or fingerprint can not recognize for unlock, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at LG K62 use registered Google account. We have to force hard reset or master format using hardware button combination key like steps at #option 2 above.

After finish hard reset, this phone will ask for Verify your account with previous Google Account that has been used before performing hard reset. Please note that Google account is very important. This phone already use latest version of Android operating system, therefore LG K62 implement FRP (factory reset protection) to make our phone safe from hard reset when stolen or lost.


Is That Any Secret Code for Doing Format LG K62?

There is no secret hidden code for LG K62 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at LG K62 ?

There are two phone memory type at LG K62 , one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of LG K62 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of LG K62 Stronger, Life Longer and Not Fast to Drain ?

This phone has 6.6. inches screen width and powered by 4000 mAh battery capacity. The processor Mediatek MT6765 Helio P35 can run with low power or high power. Some users can use this phone for one day. But many of them get battery drain issue, especially when we use it for watch movie or play games continuously. Please do some adjustment to make LG K62 (LMK525H / LMK525) battery work more longer. Please make LCD screen not too bright. Disable all not use connections are recommended like NFC or GPS or Bluetooth or Wifi.