Tips and tricks to fix LG Q31 problems. This is entry level smartphone from LG with Mediatek processor MT6762 Helio P22 and have dedicated GPU (graphic processor unit) PowerVR GE8320 for support light graphic rendering. It is comes with Android 10.0 operating system.
Although we can buy this phone with cheap price, but it has good durability because LG Q31 has MIL-STD-810G compliant for use at heavy conditions. This phone use 5.7 inches LCD screen HD resolutions at 720 x 1520 pixels. Some software and hardware issues reported at LG Q31, therefore we will try to give more solutions, reviews and information about how to solve LG Q31 troubles at www.hard-reset.org community.
What is Advantage of LG Q31 Specifications and Features?
- Network GSM 3G HSDPA or 4G LTE
- LCD 5.7 inches
- Processor Octa-core 2.0 GHz Cortex-A53
- GPU PowerVR GE8320
- Bluetooth / GPS / Wifi
- Memory Internal 32 GB
- RAM 3 GB
- External memory Slot MicroSD
- Main Camera Dual 13 MP + 5 MP
- Main Camera Features autofocus & LED flash
- Front Camera 5 MP for video conference and selfie photography
- Operating System Android 10.0
- Battery Li-Po 3000 mAh
How to Fix or Problem Solving for Recovery LG Q31 hang or not responding or malfunctions or stuck or freezing or bricked ?
Do not expect to have huge specifications. The internal storage use 32 GB with extended memory possibilities using MicroSD / MicroSDXC for keep several applications data and photos videos. We can download important applications from Google Play Store.
Please do not install new or not famous applications, because beside this phone has limited storage, that kind of apps also may contain viruses or malware that can make troubles if installed on LG Q31 such as become slowly or hang or stuck or frozen or bricks or LCD touch screen not responsive. These bad apps will not get any Verified by Play Protect information at downloaded process. Please note, usually Editor choice is good options to try for safety reasons. We need to read several user reviews before download any apps.
What do we have to do when we get this trouble? First we have to remove temporary files and caches inside this phone by doing soft reset. After our LG Q31 can run again, then please try to download one good antivirus like NORTON or AVAST. It will scan all installed applications and give recommendation if there are some high-risk setting. If the problems still happen, then next steps is doing hard reset or master format.
Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from LG Q31. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.
How to Force Shutdown or Force Soft Reset or Reboot or Restart LG Q31 ?
LG Q31 has standard 3 GB RAM capacity. Some installed apps may crash or corrupt when running at our phone. It can make our phone become hang or LCD touch screen not responding with finger touch. We need to force remove temporary files and caches inside this phone. Please press and hold POWER button until LG Q31 shutdown or turn off by itself. If it is not work, then try to press and hold POWER + VOLUME DOWN together until shutdown.
After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our LG Q31 still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.
How to backup data or Contact at LG Q31 ?
We can use microSD external card to copy or move important files using File Manager applications. If our LG Q31 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.
Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.
#Option 1, Hard Reset LG Q31 with software menu
- Turn on the LG Q31
- Make sure the battery is not empty
- Backup important data at LG Q31 because all data and applications will be erase or delete
- Go to Menu : Setting > Backup and Reset > Factory Data Reset
- Choose :Reset Device > Delete all
- The LG Q31 will do the master reset process.
#Option 2, Hard Reset LG Q31 Factory Default using Hardware Secret Button Key
In some conditions, we can not do anything at LG Q31 touch screen or frozen in some state. So we can not access reset menu like Option #1, do not worry, because we can do hard reset LG Q31 with hardware key button:
- Turn off the LG Q31
- Make sure the battery LG Q31 already full or more than 50%
- Press together and hold thePower Button + Volume Down Button
- If the Logo appear, then release thePower Button(do not release theVolume Down Button), then continue to press again thePower ButtonuntilRecovery mode / Factory resetmenu appear, then we can release all button now.
- Choose wipe data/factory resetusingVolume Button, and pressPower Buttonto Enter or OK
- The LG Q31 will continue master reset, wait for several minutes until the phone start like new again.
How to Unlock or Fix or Bypass or Solutions for LG Q31 forgot password code or security lock screen pattern or pin (lost password)?
We will have several applications for daily activity like email, chatting and some photos videos which taken from dual camera 13 megapixel wide + 5 megapixel ultrawide. Some data maybe private, therefore we have to secure all important data from unauthorized people when LG Q31 away from us or lost or stolen.
Fingerprint is not available at LG Q31 because the price is cheap. However, we can use factory default protection without download anything like screen lock pattern or password or pin. The problems will be happen when we forgot security answer or fingerprint can not recognize for unlock, what should we do?
Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at LG Q31 use registered Google account. We have to force hard reset or master format using hardware button combination key like steps at #option 2 above.
After finish hard reset, this phone will ask for Verify your account with previous Google Account that has been used before performing hard reset. Please note that Google account is very important. This phone already use latest version of Android operating system, therefore LG Q31 implement FRP (factory reset protection) to make our phone safe from hard reset when stolen or lost.
Is That Any Secret Code for Doing Format LG Q31?
There is no secret hidden code for LG Q31 to make it back to factory default. Do the options above to hard reset it.
How to Format or Erase Phone Memory at LG Q31 ?
There are two phone memory type at LG Q31 , one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of LG Q31 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.
To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.
How to Make Battery of LG Q31 Stronger, Life Longer and Not Fast to Drain ?
The 3000 mAh battery is enough for 5.7 inches LCD smartphone. We can use this phone full one day without recharge for standard activity. If we use it too much for heavy social group chat or play games or watch movie, then we need to do some adjustment to make LG Q31 battery work more longer like make LCD screen not too brightness and disable all not use connections like GPS or Bluetooth or Wifi. NFC is not available at LG Q31.