Tips and tricks to fix MOTOROLA EDGE 20 PRO problems. This is high-end Motorola smartphone with 5G connection. This phone powered by flagship processor Qualcomm SM8250-AC Snapdragon 870 5G that work with dedicated GPU (graphic processor unit) Adreno 650 for fast graphic rendering when playing HD games. The operating system use Android 11.

The screen use OLED 6.7 inches size, Full HD+ resolution and smooth refresh rate at 144Hz. The front camera 32 megapixel located with small punch hole at top screen. Some users get issues when using hardware or software of MOTOROLA EDGE 20 PRO. Some solutions, reviews and information can be find at community.


What are Advantages of MOTOROLA EDGE 20 PRO Specifications and Features:

  • GSM 3G HSDPA + 4G LTE + 5G
  • LCD 6.7 inches FHD
  • Internal memory 256 GB
  • RAM 12 GB
  • Main Camera Triple 108 MP f/1.9 + 8 MP f/3.4 + 16 MP f/2.2
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 32 MP for selfie photography
  • Processor Octa-core 1×3.2 GHz Kryo 585 & 3×2.42 GHz Kryo 585 & 4×1.80 GHz Kryo 585
  • GPU Adreno 650
  • Operating system Android 11
  • Battery Li-Ion 4500 mAh



How to Fix or Problem Solving for Recovery MOTOROLA EDGE 20 PRO hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone comes with Android 11 with big internal storage 256 GB. All installed apps and games from Google Play Store will be use this storage. Although we have big storage, we have to be careful before download new or not famous applications, because some of them may have some viruses or malware.

If our MOTOROLA EDGE 20 PRO installed by that bad apps, then some troubles will be happen like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification. Reading many user reviews are recommended before download that kind of apps.

What do we have to do? We have to try remove any temporary files and caches by performing soft reset or restart. When reboot finish, please install one good antivirus like AVAST or NORTON. The antivirus will scan all installed applications to find suspected applications and give recommended for high-risk setting options.

When this phone still get troubles, please backup all important data and do hard reset or master format. This processor will remove all data including all installed Google account from MOTOROLA EDGE 20 PRO. Please do not install any unknown APK files, because they may damage our phone.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA EDGE 20 PRO?

Big RAM 12 GB is ready to use. We can run many applications together without get any multitasking performance troubles. However, some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA EDGE 20 PRO shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA EDGE 20 PRO ?

We also can connect MOTOROLA EDGE 20 PRO with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA EDGE 20 PRO has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA EDGE 20 PRO with menu setting:

This is the option that we can do if MOTOROLA EDGE 20 PRO still can access the menu setting, then try to hard reset with this step:


  1. Turn on the MOTOROLA EDGE 20 PRO
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA EDGE 20 PRO
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA EDGE 20 PRO will do the master reset until finish


hard reset motorola edge 20 pro

#Option 2, Hard Reset MOTOROLA EDGE 20 PRO with hardware button key:

In some situations, the LCD of MOTOROLA EDGE 20 PRO is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA EDGE 20 PRO screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA EDGE 20 PRO battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA EDGE 20 PRO
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA EDGE 20 PRO will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA EDGE 20 PRO forgot password code or security lock screen pattern or pin (lost password)?

There are many applications and data that we will have after use this phone for several months. We also will have many private photos videos that taken from MOTOROLA EDGE 20 PRO triple camera with 128 megapixel for wide + 8 megapixel for 4x optical zoom telephoto + 16 megapixel for 119 degree ultrawide. We have to activate security protections.

This phone use under display fingerprint sensor. We have to know, some thick screen protection or tempered glass can make the fingerprint accuracy become troubles or less accurate. We have to remove any additional screen protection if we get fingerprint accuracy troubles.

We can use 32 megapixel front camera for facial recognizing. Secondary protection is use for backup like pin or screen lock pattern or password. Please note, when MOTOROLA EDGE 20 PRO reboot or restart, then fingerprint or face detection will not work. We have to unlock using secondary protection. However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA EDGE 20 PRO use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA EDGE 20 PRO ?

There is no secret hidden code for MOTOROLA EDGE 20 PRO to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA EDGE 20 PRO ?

When we need to remove all data or erase all from internal storage, please do it with hard reset or reformat like steps at #option 1 above. It will remove all data including Google account from MOTOROLA EDGE 20 PRO together will reinstall factory default applications. At some version, we need to choose checkbox mark to remove storage data when performing reset MOTOROLA EDGE 20 PRO.


How to Make Battery of MOTOROLA EDGE 20 PRO Stronger, Life Longer and Not Fast to Drain ?

MOTOROLA EDGE 20 PRO work with 4500 mAh battery capacity. The battery is not removable and have fast charging 30W technology. With 7 nm FinFET processor Qualcomm SM8250-AC Snapdragon 870 5G, then it can work full one day.

If we want to use this phone work more longer, then we can do some adjustment like turn off all not use connections like NFC or GPS or Bluetooth or Wifi. Bright screen will consume more battery, therefore we have to set the LCD screen brightness as low as possible.