Tips and tricks to fix MOTOROLA MOTO E20 problems. This is entry level smartphone with cheap prices. It is powered by Unisoc T606 processor with dedicated GPU (graphic processor unit) Mali-G57 MC2. Please do not expect too much for gaming performance with this low entry specifications. MOTOROLA MOTO E20 is Go Edition smartphone with Android 11 Go.

Although the prices is not expensive but we still can get 6.5 inches LCD screen with HD resolution at 720 x 1600 pixels. It has dual rear camera and single front camera that located at top screen with notch drop shape. We will give more solutions to solve some troubles of MOTOROLA MOTO E20 at community.


What are Advantages of MOTOROLA MOTO E20 Specifications and Features:

  • LCD 6.5 inches FHD
  • Internal memory 32 GB
  • RAM 2 GB
  • Main Camera Dual 13 MP f/2.2 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 5 MP for selfie photography
  • Processor Octa-core 1.6 GHz Cortex A75 & X.X GHz Cortex A55
  • GPU Mali-G57 MC2
  • Operating system Android 11 Go Edition
  • Battery Li-Ion 4000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA MOTO E20 hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone can not work with 5G connection because it use non 5G processor Unisoc T606. The internal memory is not too big with 32 GB storage and 2 GB RAM, we only suggest to install Android Go applications at Google Play Store.

Please stay away from download new or not famous applications, because they may contain viruses or malware that can make some troubles on our MOTOROLA MOTO E20 such as become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification. Reading many user reviews before download is recommended.

What do we have to do? We have to try remove any temporary files and caches by performing soft reset or restart. When reboot finish, please install one good antivirus like AVAST or NORTON. The antivirus will scan all installed applications to find suspected applications and give recommended for high-risk setting options.

When this phone still get troubles, please backup all important data and do hard reset or master format. This processor will remove all data including all installed Google account from MOTOROLA MOTO E20. Please do not install any unknown APK files, because they may damage our phone.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO E20?

This phone has limited storage and RAM. Therefore some installed applications may crash or corrupt. At this time this phone will become not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO E20 shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO E20 ?

The secondary network simcard slot can be use for MicroSDXC. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA MOTO E20 with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO E20 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA MOTO E20 with menu setting:


This is the option that we can do if MOTOROLA MOTO E20 still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO E20
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO E20
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO E20 will do the master reset until finish


hard reset motorola moto e20 android go

#Option 2, Hard Reset MOTOROLA MOTO E20 with hardware button key:

In some situations, the LCD of MOTOROLA MOTO E20 is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO E20 screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO E20 battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO E20
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO E20 will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO E20 forgot password code or security lock screen pattern or pin (lost password)?

Although this phone only have limited storage, but we still will have many important data and photos videos. We need to make sure all private data are safe from unauthorized people especially when this phone stolen or lost or away from us.

We can use fingerprint or 5 megapixel front camera for facial recognizing. We need to choose secondary protections like screen lock pattern or password or pin. Why? Because the fingerprint and face detection will not work after MOTOROLA MOTO E20 restart or reboot. It will ask secondary protection for unlock. However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO E20 use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO E20 ?

There is no secret hidden code for MOTOROLA MOTO E20 to make it back to factory default. Do the options above to hard reset this phone.


How to Format or Erase Phone Memory at MOTOROLA MOTO E20 ?

When we need to remove all data or erase all from internal storage, please do it with hard reset or reformat like steps at #option 1 above. It will remove all data including Google account from MOTOROLA MOTO E20 together will reinstall factory default applications. At some version, we need to choose checkbox mark to remove storage data when performing reset MOTOROLA MOTO E20.


How to Make Battery of MOTOROLA MOTO E20 Stronger, Life Longer and Not Fast to Drain ?

The battery use 4000 mAh. It can work full one day for standard activity. But if we want to make the MOTOROLA MOTO E20 battery work more longer, then we need to do some adjustment like make LCD screen brightness as low as possible and disable all not use connections like GPS or Bluetooth or Wifi. NFC is not available at this budget smartphone.