Tips and tricks to fix MOTOROLA MOTO E6I (XT2053-5) problems. This is entry level cheap smartphone powered by Unisoc SC9863A and dedicated GPU (graphic processor unit) IMG8322. It is comes with Android 10 Go Edition because it has limited RAM 2 GB.

The screen use 6.1 inches HD resolutions. This phone does not has 5G broadband, but it can work fast with 4G LTE at dual simcard slot. Several issues happen on MOTOROLA MOTO E6I software or hardware. We will try to give more solutions, reviews and information about how to solve MOTOROLA MOTO E6I troubles at community.


What are Advantages of MOTOROLA MOTO E6I Specifications and Features:

  • GSM 3G HSDPA + 4G LTE + 5G
  • LCD 6.1 inches HD
  • Internal memory 32 GB with 2 GB
  • Main Camera Dual 13 MP f/2.2 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 5 MP for selfie photography
  • Processor Octa-core 4×1.6 GHz Cortex-A55 & 4×1.2 GHz Cortex-A55
  • GPU IMG8322
  • Operating system Android 10 Go Edition
  • Battery Li-Ion 3000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA MOTO E6I hang or not responding or malfunctions or stuck or freezing or bricked ?

Although this phone use Android Go, but the internal storage space is not too small. It has 32 GB internal memory capacity for install several Android Go applications from Google Play Store. Android Go usually only have file size about 50 MB until 150 MB. However, please only choose very important applications because it has limited 2 GB RAM.

Some applications may contain viruses or malware. We need to read many users reviews before download. If we install that apps, then our MOTOROLA MOTO E6I may get troubles like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

What should we do if we get this troubles? We need to remove temporary files and caches by doing soft reset or reboot or restart. After finish soft reset, then please choose one good antivirus applications like NORTON or something like that. This application will scan our phone from some troubles, show bad setting (give recommended setting options), and of course suspected applications.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO E6I. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO E6I?

This phone RAM is very limited at 2 GB. Some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO E6I shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. At some situations, our MOTOROLA MOTO E6I issue still not fixed.

However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO E6I ?

This phone has external memory slot MicroSD / MicroSDXC that share with simcard slot 2. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA MOTO E6I with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO E6I has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.


#Option 1, Hard Reset MOTOROLA MOTO E6I with menu setting:

This is the option that we can do if MOTOROLA MOTO E6I still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO E6I
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO E6I
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO E6I will do the master reset until it finish


hard reset motorola moto e6i android one

#Option 2, Hard Reset MOTOROLA MOTO E6I with hardware button key:

In some situations, the LCD of MOTOROLA MOTO E6I is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO E6I screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO E6I battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO E6I
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO E6I will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO E6I forgot password code or security lock screen pattern or pin (lost password)?

We will have many important data and photos that taken from dual camera 13 megapixel for wide + 2 megapixel of DoF or Bokeh. All data should be secured from unauthorized people. Especially when MOTOROLA MOTO E6I (XT2053-5) stolen or lost or away from us.

Fingerprint is available for protect this phone. We need to activate secondary protections for backup like password or pin or screen lock pattern. Please note we can not access MOTOROLA MOTO E6I with fingerprint after finish reboot or restart. We have to unlock using secondary protection. However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO E6I use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO E6I ?

There is no secret hidden code for MOTOROLA MOTO E6I to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA MOTO E6I ?

There are two phone memory type at MOTOROLA MOTO E6I, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO E6I as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of MOTOROLA MOTO E6I Stronger, Life Longer and Not Fast to Drain ?

The battery capacity of MOTOROLA MOTO E6I (XT2053-5) use 3000 mAh. Still good enough for 6.1 inches LCD screen. But if we want to make this phone work morel longer, then we need to adjust some features like make LCD screen brightness as low as possible and disable all not use connections like GPS or Bluetooth or Wifi. NFC is not available on MOTOROLA MOTO E6I.