Tips and tricks to fix MOTOROLA MOTO E7 problems. This is entry level smartphone without 5G connection. However, we can use 4G LTE for Internet broadband at dual simcard slot standby together. The screen use HD 6.5 inches 720 x 1600 pixels with small notch drop at top of the screen for 5 megapixel front camera.

This phone use Android 10.0 OS when release on the market. Although this is entry level smartphone, but we still can use for playing several games because it use MediaTek Helio G25 processor with dedicated GPU (graphic processor unit) PowerVR GE8320 for graphic rendering. Some users get software or hardware issues on MOTOROLA MOTO E7. We will try to give more solutions, reviews and information about how to solve MOTOROLA MOTO E7 troubles at community.


What are Advantages of MOTOROLA MOTO E7 Specifications and Features:

  • LCD 6.5 inches HD
  • Internal memory 32 GB with 2 GB RAM/li>
  • Main Camera Dual 48 MP f/1.7 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera Dual 5 MP for selfie photography
  • Processor Octa-core 4×2.0 GHz Cortex-A53 & 4×1.5 GHz Cortex-A53
  • GPU PowerVR GE8320
  • Operating system Android 10.0
  • Battery Li-Ion 4000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA MOTO E7 hang or not responding or malfunctions or stuck or freezing or bricked ?

The internal storage of MOTOROLA MOTO E7 only 32 GB with 2 GB RAM. Actually this is small enough for install many nowadays applications, because some storage also used for operating system and pre-installed apps. Therefore we have to choose only important applications and games for install on this phone.

There are several developers which create bad apps with viruses or malware. Therefore we have to be careful before install that kind of apps, because it can make our MOTOROLA MOTO E7 get troubles such as become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Please read many user reviews before install. Usually these bad applications will not get Verified by Play Protect notification.

Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA MOTO E7. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO E7. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO E7 ?

MOTOROLA MOTO E7 has limited 2 GB RAM. We can not run many multitasking applications, some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch. We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO E7 shutdown or turn off by itself.


Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. At some situations, our MOTOROLA MOTO E7 issue still not fixed. However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO E7 ?

This phone has external memory slot which is shared with secondary simcard slot. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA MOTO E7 with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO E7 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA MOTO E7 with menu setting:

This is the option that we can do if MOTOROLA MOTO E7 still can access the menu setting, then try to hard reset with this step:


  1. Turn on the MOTOROLA MOTO E7
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO E7
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO E7 will do the master reset until it finish


hard reset motorola moto e7

#Option 2, Hard Reset MOTOROLA MOTO E7 with hardware button key:

In some situations, the LCD of MOTOROLA MOTO E7 is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO E7 screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO E7 battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO E7
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO E7 will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO E7 forgot password code or security lock screen pattern or pin (lost password)?

After use several months, this phone will have many photos videos which taken from two lens at rear camera with 48 megapixel for standard wide + 2 megapixel for macro. Of course we do not want any unauthorized users can see our private photos and videos or run some important applications when MOTOROLA MOTO E7 away from us or stolen or lost.

We can use fingerprint sensor, because it is fast and accurate to use. We need to register secondary protections like screen lock pattern or password or pin for unlock when fingerprint can not work or after MOTOROLA MOTO E7 restart or reboot. The problems will be happen when we forgot security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO E7 use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO E7 ?

There is no secret hidden code for MOTOROLA MOTO E7 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA MOTO E7 ?

There are two phone memory type at MOTOROLA MOTO E7, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO E7 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of MOTOROLA MOTO E7 Stronger, Life Longer and Not Fast to Drain ?

MOTOROLA MOTO E7 battery is 4000 mAh with non removable type. We can run this phone full one day without recharge. But some heavy users need to do some adjustment for make MOTOROLA MOTO E7 battery work more longer. We need to make LCD screen as low as possible and disable all not use connections like GPS or Bluetooth or Wifi. MOTOROLA MOTO E7 does not have NFC.