Tips and tricks to fix MOTOROLA MOTO G 5G problems. This is non plus version of MOTO G 5G. It has 6.7 inches IPS screen Full HD resolution at 1080 x 2400 pixels. At top of the screen, we can find small punch hole for 16 megapixel front camera. At back side of body, we can find triple multi camera with box shape.
MOTOROLA MOTO G 5G is mid end smartphone which use Android 10 as factory default operating system. This phone powered by Qualcomm SM7225 Snapdragon 750G 5G processor with dedicated GPU (graphic processor unit) Adreno 619 for graphic rendering. There are some issue when using MOTOROLA MOTO G 5G hardware or software. We will try to give more solutions, reviews and information about how to solve MOTOROLA MOTO G 5G troubles at www.hard-reset.org community.
What are Advantages of MOTOROLA MOTO G 5G Specifications and Features:
- GSM 3G HSDPA + 4G LTE + 5G
- LCD 6.7 inches FHD
- Internal memory 64 GB with 4 GB RAM/li>
- Internal memory 128 GB with 6 GB RAM/li>
- Main Camera Triple 48 MP f/1.7 + 8 MP f/2.2 + 2 MP f/2.4
- Main Camera Features phase detection autofocus, LED flash
- Front Camera Dual 16 MP for selfie photography
- Processor Octa-core 2×2.2 GHz Kryo 570 & 6×1.8 GHz Kryo 570
- GPU Adreno 619
- Operating system Android 10.0
- Battery Li-Ion 5000 mAh
How to Fix or Problem Solving for Recovery MOTOROLA MOTO G 5G hang or not responding or malfunctions or stuck or freezing or bricked ?
There are two internal memory that we can choose to buy. First is 64 GB with 4 GB RAM and the other one is 128 GB with 6 GB RAM. Of course having big internal memory with big RAM will give more benefit. If we want to use additional external memory that we can replace the secondary simcard slot with MicroSD / MicroSDXC.
There are many applications that we can download from Google Play Store, but some apps may contain viruses or malware that can make troubles at our MOTOROLA MOTO G 5G like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Mostly new or not famous applications. We need to read several users reviews before download that kind of applications. Usually these bad applications will not get Verified by Play Protect notification.
Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA MOTO G 5G. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting.
If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO G 5G. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.
How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G 5G?
This phone has 4 GB or 6 GB RAM version. But some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch. We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO G 5G shutdown or turn off by itself.
Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. At some situations, our MOTOROLA MOTO G 5G issue still not fixed. However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.
How to backup data or Contact at MOTOROLA MOTO G 5G ?
This phone has external memory slot which is shared with secondary simcard slot. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.
We also can connect MOTOROLA MOTO G 5G with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.
If our MOTOROLA MOTO G 5G has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.
Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.
#Option 1, Hard Reset MOTOROLA MOTO G 5G with menu setting:
This is the option that we can do if MOTOROLA MOTO G 5G still can access the menu setting, then try to hard reset with this step:
- Turn on the MOTOROLA MOTO G 5G
- Please make sure the battery is not empty or charge the until battery full
- Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G 5G
- Go toMenu Setting > Backup & reset > Factory Data Reset
- ChooseReset Phone, continue withErase Everything
- The MOTOROLA MOTO G 5G will do the master reset until it finish
#Option 2, Hard Reset MOTOROLA MOTO G 5G with hardware button key:
In some situations, the LCD of MOTOROLA MOTO G 5G is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G 5G screen, in this situations, please try to hard reset with hardware key by this steps:
- Make sure you have fully charge the MOTOROLA MOTO G 5G battery (more than 50% or 100% is recommended)
- Backup all important data as you can, because all data will be erased
- Power off the MOTOROLA MOTO G 5G
- First PressVolume Downbutton about 2 until 3 seconds
- Continue with press and releasePower Button
- If the combination between step 4 and 5 is success then we will seeBootOption in the LCD screen
- Navigate menu withVolume Downbutton to go toRecovery, to choose or enter pressVolume Up
- In the step at no.7 success, we will see Motorola Logo with exclamation mark
- Press hand holdVolume Upbutton for about 15 seconds (do not releaseVolume Upbutton after 15 seconds) continue directly with pressPower Button(in some phone, you can skip this steps and continue to next steps)
- We will see Menu at LCD screen
- Follow the menu option and useVolume UpandVolume Downto navigation, and pressPower Buttonto Enter or OK
- After finish formatting or hard reset, the MOTOROLA MOTO G 5G will restart from beginning again
How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G 5G forgot password code or security lock screen pattern or pin (lost password)?
Three cameras are available at back side body. Each can take photos at 48 megapixel for wide + 8 megapixel for ultrawide + 2 megapixel for macro. Some photos maybe private and not necessary to access by unauthorized people. We need to secure all confidential data when MOTOROLA MOTO G 5G away from us or lost or stolen.
Fingerprint is located at back side body. The accuracy is good. The 16 megapixel front camera also can be use for face unlock recognizing. Please choose secondary protections like screen lock pattern or password or pin for backup. Because face unlock and fingerprint will not work after MOTOROLA MOTO G 5G finish reboot or restart. We have to use secondary protections for activating. The problems will be happen when we forgot security answer or can not open with fingerprint sensor, what should we do?
Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G 5G use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.
After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.
Is That Any Secret Code for Doing Format MOTOROLA MOTO G 5G?
There is no secret hidden code for MOTOROLA MOTO G 5G to make it back to factory default. Do the options above to hard reset it.
How to Format or Erase Phone Memory at MOTOROLA MOTO G 5G ?
There are two phone memory type at MOTOROLA MOTO G 5G, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO G 5G as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.
To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.
How to Make Battery ofMOTOROLA MOTO G 5GStronger, Life Longer and Not Fast to Drain ?
MOTOROLA MOTO G 5G has big battery at 5000 mAh. The battery has fast charging 20W technology from Qualcomm. Many users can use this phone full one day without need to recharge. But some users still get battery drain problems, it is happen at heavy users for watching movie or playing games several hours continuously. Please do some adjustment to make battery have longer active time by disable all not use connections like GPS or Bluetooth or Wifi, and make LCD screen not too bright for save battery power.