Tips and tricks to fix MOTOROLA MOTO G PRO problems. This is mid end smartphone without 5G data broadband. It is work with dual simcard slot which can standby together, but only can receive one concurrent call. At front body, we will find full screen 6.4 inches LCD with Full HD+ resolution at 1080 x 2300 pixels. MOTOROLA MOTO G PRO is Android One family smartphone with Qualcomm SDM665 Snapdragon 665 processor and dedicated GPU (graphic processor unit) Adreno 610.
What is Android One? Android One is native version of Android from Google without bloatware. Google will have some specifications requirement for Android One smartphone, it is also happen at MOTOROLA MOTO G PRO for make it work smooth without problems. By default, MOTOROLA MOTO G PRO with Android One OS will guaranty to have 2 major firmware upgrade of new Android version. Some users get issue when using MOTOROLA MOTO G PRO, therefore we will try to give several solutions, review and more information about how to solve MOTOROLA MOTO G PRO troubles at www.hard-reset.org community.
What is Advantage of MOTOROLA MOTO G PRO Specifications and Features:
- GSM 3G HSDPA + 4G LTE DUAL SIMCARD
- LCD 6.4 inches FHD+
- Internal memory 128 GB with 4 GB RAM
- Main Camera Triple 48 MP f/1.7 + 16 MP f/2.2 + 2 MP f/2.2
- Main Camera Features phase detection autofocus, LED flash
- Front Camera 16 MP for selfie photography
- Processor Octa-core 4×2.0 GHz Kryo 260 Gold & 4×1.8 GHz Kryo 260 Silver
- GPU Adreno 610
- Operating system Android 10.0 (Android One)
- Battery Li-Ion 4000 mAh
How to Fix or Problem Solving for Recovery MOTOROLA MOTO G PRO hang or not responding or malfunctions or stuck or freezing or bricked ?
MOTOROLA MOTO G PRO have big internal storage 128 GB for keep any installed applications and data. If we want to extend the storage, we can use external memory MicroSD simcard slot. Usually external memory use for save our photos videos or move big game data folders from internal memory.
With big storage, we can install many applications from Google Play Store like Facebook, Instagram, Whatsapp, WeChat, Kakaotalk, Telegram, Zoom and some other more. But if we want to install new or not famous apps, then please read many user review first, because some of them may contain viruses or malware that can make troubles at our MOTOROLA MOTO G PRO like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.
Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA MOTO G PRO. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting.
If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO G PRO. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.
How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G PRO?
With 4 GB RAM and Qualcomm SDM665 Snapdragon 665 processor, this phone can run many applications without troubles. But some installed apps like games or some other more may crash or corrupt that can make troubles at our MOTOROLA MOTO G PRO like hang or LCD touch screen not responsive with any finger touch. We have to remove temporary files and caches. Please press and hold POWER button until MOTOROLA MOTO G PRO shutdown or turn off by itself.
After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA MOTO G PRO still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.
How to backup data or Contact at MOTOROLA MOTO G PRO ?
MOTOROLA MOTO G PRO have external memory slot MicroSD, we can backup all important data inside external storage using file manager which already installed on this phone. We also can connect MOTOROLA MOTO G PRO with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.
If our MOTOROLA MOTO G PRO has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.
Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.
#Option 1, Hard Reset MOTOROLA MOTO G PRO with menu setting:
This is the option that we can do if MOTOROLA MOTO G PRO still can access the menu setting, then try to hard reset with this step:
- Turn on the MOTOROLA MOTO G PRO
- Please make sure the battery is not empty or charge the until battery full
- Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G PRO
- Go toMenu Setting > Backup & reset > Factory Data Reset
- ChooseReset Phone, continue withErase Everything
- The MOTOROLA MOTO G PRO will do the master reset until it finish
#Option 2, Hard Reset MOTOROLA MOTO G PRO with hardware button key:
In some situations, the LCD of MOTOROLA MOTO G PRO is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G PRO screen, in this situations, please try to hard reset with hardware key by this steps:
- Make sure you have fully charge the MOTOROLA MOTO G PRO battery (more than 50% or 100% is recommended)
- Backup all important data as you can, because all data will be erased
- Power off the MOTOROLA MOTO G PRO
- First PressVolume Downbutton about 2 until 3 seconds
- Continue with press and releasePower Button
- If the combination between step 4 and 5 is success then we will seeBootOption in the LCD screen
- Navigate menu withVolume Downbutton to go toRecovery, to choose or enter pressVolume Up
- In the step at no.7 success, we will see Motorola Logo with exclamation mark
- Press hand holdVolume Upbutton for about 15 seconds (do not releaseVolume Upbutton after 15 seconds) continue directly with pressPower Button(in some phone, you can skip this steps and continue to next steps)
- We will see Menu at LCD screen
- Follow the menu option and useVolume UpandVolume Downto navigation, and pressPower Buttonto Enter or OK
- After finish formatting or hard reset, the MOTOROLA MOTO G PRO will restart from beginning again
How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G PRO forgot password code or security lock screen pattern or pin (lost password)?
MOTOROLA MOTO G PRO have big internal storage, we will have many important applications inside this phone. Moreover, MOTOROLA MOTO G PRO have good triple camera with 48 megapixel for standard wide + 117 degree ultra wide angle for panorama our door or group photos using 16 megapixel + 2 megapixel macro. We will also save many private photos and videos inside this phone.
Please protect all confidential data and photos from unauthorized people especially when MOTOROLA MOTO G PRO away from us or lost or stolen by activate security protections like fingerprint or face unlock detection. Secondary protections also need to activate for backup when fingeprint or face unlock recognizing can not work. The problems will be happen when we forgot security answer or can not open with fingerprint sensor, what should we do?
Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G PRO use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.
After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.
Is That Any Secret Code for Doing Format MOTOROLA MOTO G PRO?
There is no secret hidden code for MOTOROLA MOTO G PRO to make it back to factory default. Do the options above to hard reset it.
How to Format or Erase Phone Memory at MOTOROLA MOTO G PRO ?
There are two phone memory type at MOTOROLA MOTO G PRO, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO G PRO as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.
To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.
How to Make Battery ofMOTOROLA MOTO G PROStronger, Life Longer and Not Fast to Drain ?
MOTOROLA MOTO G PRO have enough battery for make it run full one day, because it use 4000 mAh capacity. This phone have 15W battery technology to quick recharge. But some heavy users who use this phone too much for watch movie or playing games several hours continuously, then the battery will not enough. We need to do some adjustment like make LCD screen not too bright and disable all not use connections like NFC or GPS or Bluetooth or Wifi.