Tips and tricks to fix MOTOROLA MOTO G20 problems. This phone comes with Unisoc T700 processor with dedicated GPU (graphic processor unit) Mali G52 for graphic rendering. This processor does not support for 5G connection. However, we still can use 4G LTE for fast broadband access. The first operating system is installed with Android 11.

We can buy single or dual simcard slot, but the secondary slot is shared with external memory slot MicroSDXC. The screen use 90Hz refresh rate for smooth display at 6.5 inches HD resolution 720 x 1600 pixels. Some users get issues when using MOTOROLA MOTO G20 hardware or software. We will try to give more solutions, reviews and information about how to solve troubles of MOTOROLA MOTO G20 at community.


What are Advantages of MOTOROLA MOTO G20 Specifications and Features:

  • LCD 6.5 inches HD
  • Internal memory 64 GB or 128 GB
  • RAM 4 GB
  • Main Camera Quad 48 MP f/1.7 + 8 MP f/2.2 + 2 MP f/2.4 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 13 MP for selfie photography
  • Processor Octa-core 1.8 GHz
  • GPU Mali G52
  • Operating system Android 11
  • Battery Li-Ion 5000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA MOTO G20 hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone use Unisonic processor that comes with 1.8Ghz. We can choose to buy 64 GB or 128 GB. MicroSDXC can be use at secondary simcard slot that shared with external memory. There are many applications that we can download from Google Play Store.

But we always suggest to read many user reviews before download any applications especially new or not famous apps. Why? Because some of them may contain viruses or malware that can make our MOTOROLA MOTO G20 run not normal like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

What should we do if we get this troubles? We need to remove temporary files and caches by doing soft reset or reboot or restart. After finish soft reset, then please choose one good antivirus applications like NORTON or something like that. This application will scan our phone from some troubles, show bad setting (give recommended setting options), and of course suspected applications.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO G20. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G20?

This phone has 4 GB RAM for multitasking. But this capacity is not too big for more applications. Some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO G20 shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO G20 ?

The secondary network simcard slot can be use for MicroSDXC. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA MOTO G20 with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO G20 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA MOTO G20 with menu setting:


This is the option that we can do if MOTOROLA MOTO G20 still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO G20
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G20
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO G20 will do the master reset until it finish


hard reset motorola moto g20

#Option 2, Hard Reset MOTOROLA MOTO G20 with hardware button key:

In some situations, the LCD of MOTOROLA MOTO G20 is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G20 screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO G20 battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO G20
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO G20 will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G20 forgot password code or security lock screen pattern or pin (lost password)?

After use this phone several months, we will have many important data and photos videos that taken from quad camera 48 megapixel for wide + 8 megapixel for 118 degree ultrawide + 2 megapixel for macro + 2 megapixel DoF or Bokeh blur effect. That is why we have to secure all data from unauthorized users when MOTOROLA MOTO G20 stolen or lost or away from us.

The most easy and fast protection is using fingerprint. We can also use 13 megapixel front camera for facial recognizing. We need to choose secondary protection for backup like screen lock pattern or password or pin. Because fingerprint and face detection will not work after MOTOROLA MOTO G20 reboot or restart. We have to unlock using secondary protection. However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G20 use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO G20 ?

There is no secret hidden code for MOTOROLA MOTO G20 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA MOTO G20 ?

There are two phone memory type at MOTOROLA MOTO G20, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO G20 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of MOTOROLA MOTO G20 Stronger, Life Longer and Not Fast to Drain ?

This phone already has big battery with 5000 mAh capacity. We can use this phone full one day without need to recharge. If we want to make the battery work more longer, please try to do some adjustment like make LCD screen brightness as low as possible and disable all not use connection like Wifi or GPS or NFC or Bluetooth.