Tips and tricks to fix MOTOROLA MOTO G31 problems. This phone is base by Mediatek processor using Helio G85 with dedicated GPU (graphic processor unit) Mali-G52 MC2. The processor does not have 5G connections, but working fast with 4G LTE fast Internet access. The operating system use Android 11 when the first time release at the market.

The screen use AMOLED 6.4 inches FHD resolutions at 1080 x 2400 pixels. We can use single or dual simcard slot standby together. The body has water repellent for splash of water. We will give more solutions, review and information about how to solve troubles of MOTOROLA MOTO G31 at community.


What are Advantages of MOTOROLA MOTO G31 Specifications and Features:

  • LCD 6.4 inches FHD
  • Internal memory 64 GB or 128 GB
  • RAM 4 GB
  • Main Camera Triple 50 MP f/1.8 + 8 MP f/2.2 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 13 MP for selfie photography
  • Processor Octa-core 2×2.0 GHz Cortex-A75 & 6×1.8 GHz Cortex-A55
  • GPU Mali-G52 MC2
  • Operating system Android 11
  • Battery Li-Ion 5000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA MOTO G31 hang or not responding or malfunctions or stuck or freezing or bricked ?

There are two internal memory 64 GB or 128 GB can be choose when we want to buy MOTOROLA MOTO G31. All version has same 4 GB RAM. We can download many apps and games from Google Play Store, but please be careful when we want to download new or not famous apps. Why?

Because some of them may contain viruses or malware that can make troubles if installed on our MOTOROLA MOTO G31 such as hang or stuck or become slowly or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification. Therefore we need to read many user reviews before install new or not famous apps.

What do we have to do? We have to try remove any temporary files and caches by performing soft reset or restart. When reboot finish, please install one good antivirus like AVAST or NORTON. The antivirus will scan all installed applications to find suspected applications and give recommended for high-risk setting options.

When this phone still get troubles, please backup all important data and do hard reset or master format. This processor will remove all data including all installed Google account from MOTOROLA MOTO G31. Please do not install any unknown APK files, because they may damage our phone.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G31?

All applications will need RAM for multitasking performance. MOTOROLA MOTO G31 has 4 GB RAM. However, some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO G31 shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO G31 ?

The secondary network simcard slot can be use for MicroSDXC. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA MOTO G31 with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO G31 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA MOTO G31 with menu setting:


This is the option that we can do if MOTOROLA MOTO G31 still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO G31
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G31
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO G31 will do the master reset until finish


hard reset motorola moto g31

#Option 2, Hard Reset MOTOROLA MOTO G31 with hardware button key:

In some situations, the LCD of MOTOROLA MOTO G31 is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G31 screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO G31 battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO G31
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO G31 will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G31 forgot password code or security lock screen pattern or pin (lost password)?

After installing several applications, we will have many data inside MOTOROLA MOTO G31. We also will have many private photos videos that taken from three rear cameras 50 megapixel for wide + 8 megapixel for 118 degree ultrawide + 2 megapixel macro. Therefore we have to make sure all data are secure from unauthorized people when MOTOROLA MOTO G31 lost or stolen or away from us.

There are some security protections that we can use like fingerprint at side body and 13 megapixel front camera for facial recognizing. Please note, we have to activate secondary protections for backup, because the fingerprint or face detection will not work after MOTOROLA MOTO G31 restart or reboot. We have to unlock using secondary protection.  However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G31 use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO G31 ?

There is no secret hidden code for MOTOROLA MOTO G31 to make it back to factory default. Do the options above to hard reset this phone.


How to Format or Erase Phone Memory at MOTOROLA MOTO G31 ?

When we need to remove all data or erase all from internal storage, please do it with hard reset or reformat like steps at #option 1 above. It will remove all data including Google account from MOTOROLA MOTO G31 together will reinstall factory default applications. At some version, we need to choose checkbox mark to remove storage data when performing reset MOTOROLA MOTO G31.


How to Make Battery of MOTOROLA MOTO G31 Stronger, Life Longer and Not Fast to Drain ?

How big the MOTOROLA MOTO G31 battery? This phone use 5000 mAh that can last for two days for standard activity. Some users use this phone very active for playing games or watch movie, at this time we have to do some adjustment to make the battery work more longer.

Please disable or turn off all not use connections like NFC or GPS or Bluetooth or Wifi. We also have to make LCD brightness light is not too bright, because it can consume more battery power.