Tips and tricks to fix MOTOROLA MOTO G50 problems. This is 6.5 inches LCD screen smartphone that use IPS HD resolution at 720 x 1600 pixels. The first operating system is Android 11 and powered by Qualcomm SM4350 Snapdragon 480 5G with dedicated GPU (graphic processor unit) Adreno 619.

The body covered by solid plastic with water repellent performance. We can find small notch drop for hold single front camera 13 megapixel. Some software or hardware issues happen on MOTOROLA MOTO G50, therefore we will try to give more solutions, reviews and information about how to solve MOTOROLA MOTO G50 (XT2137) troubles at community.


What are Advantages of MOTOROLA MOTO G50 Specifications and Features:

  • GSM 3G HSDPA + 4G LTE + 5G
  • LCD 6.5 inches HD
  • Internal memory 64 GB or 128 GB
  • RAM 4 GB
  • Main Camera Triple 48 MP f/1.7 + 5 MP f/2.4 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 13 MP for selfie photography
  • Processor Octa-core 2×2.0 GHz Kryo 460 & 6×1.8 GHz Kryo 460
  • GPU Adreno 619
  • Operating system Android 11
  • Battery Li-Ion 5000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA MOTO G50 hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone can be choose with two internal storage options with 64 GB or 128 GB, they have same 4 GB RAM. We can use MicroSDXC for extend our storage, but MOTOROLA MOTO G50 does not have dedicated external memory slot, that’s why we have to share with secondary network simcard slot.

Please do not install new or not famous applications before we read several user reviews, because some of them may contain malware or viruses that can make troubles if installed on our MOTOROLA MOTO G50 like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

What should we do if we get this troubles? We need to remove temporary files and caches by doing soft reset or reboot or restart. After finish soft reset, then please choose one good antivirus applications like NORTON or something like that. This application will scan our phone from some troubles, show bad setting (give recommended setting options), and of course suspected applications.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO G50. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G50?

Multitasking performance need to use RAM, this phone has 4 GB RAM, not too big but still enough for several applications run together. Some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO G50 shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. At some situations, our MOTOROLA MOTO G50 issue still not fixed.

However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO G50 ?

This phone has external memory slot MicroSD / MicroSDXC. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA MOTO G50 with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO G50 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.


#Option 1, Hard Reset MOTOROLA MOTO G50 with menu setting:

This is the option that we can do if MOTOROLA MOTO G50 still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO G50
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G50
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO G50 will do the master reset until it finish


hard reset motorola moto g50

#Option 2, Hard Reset MOTOROLA MOTO G50 with hardware button key:

In some situations, the LCD of MOTOROLA MOTO G50 is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G50 screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO G50 battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO G50
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO G50 will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G50 forgot password code or security lock screen pattern or pin (lost password)?

The 128 GB or 256 GB storage will be use to keep any installed applications that will have many important data. We also will keep our private photos and videos that taken from triple camera 48 megapixel for wide + 5 megapixel for ultrawide + 2 megapixel for DoF or Bokeh effect. Therefore we have to secure all confidential data from unauthorized users when our MOTOROLA MOTO G50 away from us or lost or stolen.

Fingerprint is fast to access because it is located at back side body. We can use 13 megapixel front camera for face unlock recognizing. This phone will ask for choose secondary protection for backup like pin or password or screen lock pattern.

Fingeprint and face detection will not work after MOTOROLA MOTO G50 (XT2137) restart or reboot. We have to first time activating using secondary protection. However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G50 use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO G50 ?

There is no secret hidden code for MOTOROLA MOTO G50 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA MOTO G50 ?

There are two phone memory type at MOTOROLA MOTO G50, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO G50 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of MOTOROLA MOTO G50 Stronger, Life Longer and Not Fast to Drain ?

MOTOROLA MOTO G50 (XT2137) battery is 5000 mAh that is good enough for more usage time. But if we need more longer usage, then please do some adjustment like make LCD screen brightness not too bright, because it will use more battery power. We also need to disable all not use connections like GPS or Wifi or Bluetooth or NFC.