Tips and tricks to fix MOTOROLA MOTO G62 5G problems. This is Android 12 smartphone that work with 6.5 inches screen and has high refresh rate 120Hz. The resolution is Full HD+ at 1080 x 2400 pixels. This phone work with 5G processor Qualcomm SM4350-AC Snapdragon 480+ 5G with dedicated GPU (graphic processor unit) Adreno 619.

We can use dual simcard with different phone numbers. All phone numbers able to standby together, but we only can received one phone call at one time. The body has splash of water resistance. We will give more solutions and information review about how to solve MOTOROLA MOTO G62 5G troubles at community.


What are Advantages of MOTOROLA MOTO G62 5G Specifications and Features:

  • GSM 3G HSDPA + 4G LTE + 5G
  • LCD 6.5 inches FHD + 120Hz
  • Internal memory 128 GB
  • RAM 4 GB
  • Main Camera Triple 50 MP f/1.8 + 8 MP f/2.2 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 16 MP for selfie photography
  • Processor Octa-core 2×2.2 GHz Kryo 460 & 6×1.8 GHz Kryo 460
  • GPU Adreno 619
  • Operating system Android 12
  • Battery Li-Ion 5000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA MOTO G62 5G hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone is powered by Qualcomm SM4350-AC Snapdragon 480+ 5G processor with Adreno 619 GPU. It has 128 GB internal storage with 4 GB RAM. There are many applications that can download from Google Play Store, but please read many user reviews before download new or not famous app. Why?

Because some of them may contain malware or viruses or threat. The can stolen our data and install unknown applications. Our MOTOROLA MOTO G62 5G can get some troubles like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

What do we have to do? We have to try remove any temporary files and caches by performing soft reset or restart. When reboot finish, please install one good antivirus like AVAST or NORTON. The antivirus will scan all installed applications to find suspected applications and give recommended for high-risk setting options.

When this phone still get troubles, please backup all important data and do hard reset or master format. This processor will remove all data including all installed Google account from MOTOROLA MOTO G62 5G. Please do not install any unknown APK files, because they may damage our phone.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G62 5G?

MOTOROLA MOTO G62 5G RAM is 4G. We can said that this is enough for some multitasking apps. However, some installed applications may crash or corrupt that can make our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA MOTO G62 5G shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO G62 5G ?

The secondary network simcard slot can be use for MicroSDXC. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA MOTO G62 5G with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO G62 5G has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options below may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA MOTO G62 5G with menu setting:


This is the option that we can do if MOTOROLA MOTO G62 5G still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO G62 5G
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G62 5G
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO G62 5G will do the master reset until finish


hard reset motorola moto g62 5g

#Option 2, Hard Reset MOTOROLA MOTO G62 5G with hardware button key:

In some situations, the LCD of MOTOROLA MOTO G62 5G is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G62 5G screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO G62 5G battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO G62 5G
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO G62 5G will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G62 5G forgot password code or security lock screen pattern or pin (lost password)?

We have to secure all data from unauthorized people especially when MOTOROLA MOTO G62 5G away from us or lost or stolen. We can use fingerprint or face detection. But we have to choose secondary protection for backup like screen lock pattern or pin or password.

Because after MOTOROLA MOTO G62 5G restart or reboot, the fingerprint or face unlock will not work. However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G62 5G use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO G62 5G ?

There is no secret hidden code for MOTOROLA MOTO G62 5G to make it back to factory default. Therefore we need to do the options above for force hard reset.


How to Format or Erase Phone Memory at MOTOROLA MOTO G62 5G ?

When we need to remove all data or erase all from internal storage, please do it with hard reset or reformat like steps at #option 1 above. It will remove all data including Google account from MOTOROLA MOTO G62 5G together will reinstall factory default applications. At some version, we need to choose checkbox mark to remove storage data when performing reset MOTOROLA MOTO G62 5G.


How to Make Battery of MOTOROLA MOTO G62 5G Stronger, Life Longer and Not Fast to Drain ?

Big battery 5000 mAh is ready to use inside MOTOROLA MOTO G62 5G. The battery is not removable. It has fast charging 15W. We can work full one day, but if we want to use the battery more longer, then please do some adjustment like make LCD screen brightness as low as possible and turn off all not use connections like NFC or GPS or Bluetooth or WiFi.