Tips and tricks to fix MOTOROLA MOTO G7 PLAY problems. This is Android smartphone from Motorola who design with 5.7 inches LCD screen protection. This phone comes as mid level smartphone who use Android Pie version 9.0 as factory default operating system. The processor use Qualcomm SDM632 Snapdragon 632 with Adreno 506 GPU (graphic processor unit). There are some options for network provider simcard slot, we can find single or dual simcard, depend on market release. However, both type will have dedicated own external MicroSD memory slot maximum 512 GB. Find more information about how to solve MOTOROLA MOTO G7 PLAY troubles at www.hard-reset.org community.

 

What is Advantage of MOTOROLA MOTO G7 PLAY Specifications:

GSM 3G HSDPA + 4G LTE DUAL SIMCARD
LCD 5.7 inches with 19:9 aspect ratio with notch
Internal memory 32 GB with 2 GB RAM
Main Camera Dual 13 MP, f/2.0 phase detection autofocus, LED flash
Front Camera 8 MP for selfie photography
Processor Octa-core 1.8 GHz Kryo 250 Gold & 1.8 GHz Kryo 250 Silver
GPU Adreno 506
Operating system Android Pie version 9.0
Battery Li-Ion 3000 mAh

 

 

How to Fix or Problem Solving for Recovery MOTOROLA MOTO G7 PLAY hang or not responding or malfunctions or stuck or freezing or bricked ?

The internal memory of MOTOROLA MOTO G7 PLAY is enough to keep Android Pie 9.0 operating system and some factory default applications. Yes we know that the RAM is not too big for running multitasking, but if RAM insufficient, then it will close old not use applications in the background. The internal memory still have more then 50% free storage to install additional applications from Google Play Store like Facebook, Instagram, Line Messenger, Telegram, Whatsapp, Skype, Viber, Snapchat, WeChat, Blackberry Messenger (BBM). Please read as many users review as possible, especially when we want to download new or not famous applications, because some bad developers will have viruses or malware applications that can make some troubles at our MOTOROLA MOTO G7 PLAY like hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA MOTO G7 PLAY. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO G7 PLAY. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G7 PLAY ?

Some applications will run smooth but some of them may crash or corrupt, this can make our MOTOROLA MOTO G7 PLAY run not normal or hang or LCD touch screen not responsive with any finger touch. Please press and hold POWER button until MOTOROLA MOTO G7 PLAY shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA MOTO G7 PLAY still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at MOTOROLA MOTO G7 PLAY ?

 

We can use microSD external card to copy or move important files using File Manager applications. If our MOTOROLA MOTO G7 PLAY has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

#Option 1, Hard Reset MOTOROLA MOTO G7 PLAY with menu setting:

This is the option that we can do if MOTOROLA MOTO G7 PLAY still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO G7 PLAY
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G7 PLAY
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO G7 PLAY will do the master reset until it finish

 

hard reset motorola moto g7 play

#Option 2, Hard Reset MOTOROLA MOTO G7 PLAY with hardware button key:

In some situations, the LCD of MOTOROLA MOTO G7 PLAY is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G7 PLAY screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO G7 PLAY battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO G7 PLAY
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO G7 PLAY will restart from beginning again

 

How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G7 PLAY forgot password code or security lock screen pattern or pin (lost password)?

 

This phone already have fingerprint sensor which located at back side of body, and we really recommended to use fingerprint as screen protections. We have to aware of security inside our smartphone, because after use several moment, we will have many private pictures which taken from 13 mp main camera or 8 megapixel front camera. Of course we do not want any unauthorized people can access our confidential and important data. Therefore we have to secure all data with security protections.

When the first time open MOTOROLA MOTO G7 PLAY from the box, it will ask to activate fingerprint and register ours several time to make it recognize to unlock. This phone will also ask for secondary protections like screen lock pattern or password pin protections. The problems will be happen when we forgot security answer or can not open with fingerprint scan, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G7 PLAY use registered Google account. Please turn ON our phone, when it ask for security answer, then we can try to give several time wrong answer continuously until our MOTOROLA MOTO G7 PLAY freezing or locked 30 seconds, at this time we can find Forgot Password / Pattern button, press this button to unlock using Gmail account that we have already sign-in before. If we can not access our Google account, then we have to do hard reset using hardware button combination key

 

Is That Any Secret Code for Doing Format MOTOROLA MOTO G7 PLAY ?

There is no secret hidden code for MOTOROLA MOTO G7 PLAY to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at MOTOROLA MOTO G7 PLAY ?

There are two phone memory type at MOTOROLA MOTO G7 PLAY, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO G7 PLAY as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of MOTOROLA MOTO G7 PLAY Stronger, Life Longer and Not Fast to Drain ?

We have to agree that having good battery is very important for smartphone. MOTOROLA MOTO G7 PLAY use 3000 mAh battery capacity, it is still enough for standard users to use full one day. But for users who like to play games or watch movie several hours, then 3000 mAh battery capacity will not enough. But we can not replace with bigger capacity, because MOTOROLA MOTO G7 PLAY battery is not removable. We have to do some adjustment to make battery work more longer. First we have to make LCD screen brightness as low as possible. Second, we have to disable all not use connections like GPS or Bluetooth or Wifi. MOTOROLA MOTO G7 PLAY does not have NFC, therefore nothing will consume battery for NFC.

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