Tips and tricks to fix MOTOROLA MOTO G9 PLAY problems. This is international version which have three different color options, they are  Forest Green, Sapphire Blue, Spring Pink. It have full screen 6.5 inches LCD screen with HD resolutions 720 x 1600 pixels. At top of the screen we will find 8 megapixel camera with notch drop and at back side body we can find triple camera with box shape.

MOTOROLA MOTO G9 PLAY have big battery at 5000 mAh and powered by Qualcomm SM6115 Snapdragon 662 processor with dedicated GPU (graphic processor unit) Adreno 610. Android 10.0 is ready to use after we open from the box. Some users get several issue with MOTOROLA MOTO G9 PLAY hardware and software. We will try to give more solutions, reviews and information about how to solve troubles of MOTOROLA MOTO G9 PLAY at www.hard-reset.org community.

 

What are Advantages of MOTOROLA MOTO G9 PLAY Specifications and Features:

  • GSM 3G HSDPA + 4G LTE & 5G
  • LCD 6.7 inches FHD+
  • Internal memory 64 GB with 4 GB RAM
  • Main Camera Quad 48 MP f/1.7 + 8 MP f/2.2 + 5 MP f/2.4 + 2 MP f/2.2
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera 8 MP for selfie photography
  • Processor Octa-core (8×2.0 GHz Kryo 260)
  • GPU Adreno 610
  • Operating system Android 10.0
  • Battery Li-Ion 5000 mAh

 

 

How to Fix or Problem Solving for Recovery MOTOROLA MOTO G9 PLAY hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone does not have 5G data. However, using 4G LTE is already fast enough for video streaming or doing some other activity. MOTOROLA MOTO G9 PLAY has 64 GB internal memory with 4 GB RAM. We can install several applications from Google Play Store like WeChat, Facebook, Whatsapp, Instagra, Tiktok, Skype, and some other more.

We suggest to read many user reviews before install new or not famous applications, because they may contain viruses or malware that can make troubles at our MOTOROLA MOTO G9 PLAY such as become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA MOTO G9 PLAY. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO G9 PLAY. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G9 PLAY ?

MOTOROLA MOTO G9 PLAY have standard RAM with 4 GB for multitasking applications. Some installed apps may crash or corrupt that can make troubles at our MOTOROLA MOTO G9 PLAY like hang or LCD touch screen not responsive with any finger touch. We have to remove temporary files and caches. Please press and hold POWER button until MOTOROLA MOTO G9 PLAY shutdown or turn off by itself.

 

After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA MOTO G9 PLAY still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at MOTOROLA MOTO G9 PLAY ?

MOTOROLA MOTO G9 PLAY have external memory slot MicroSD, we can backup all important data inside external storage using file manager which already installed on this phone. We also can connect MOTOROLA MOTO G9 PLAY with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA MOTO G9 PLAY has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA MOTO G9 PLAY with menu setting:

This is the option that we can do if MOTOROLA MOTO G9 PLAY still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO G9 PLAY
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G9 PLAY
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO G9 PLAY will do the master reset until it finish

 

 

hard reset motorola moto g9 play

#Option 2, Hard Reset MOTOROLA MOTO G9 PLAY with hardware button key:

In some situations, the LCD of MOTOROLA MOTO G9 PLAY is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G9 PLAY screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO G9 PLAY battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO G9 PLAY
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO G9 PLAY will restart from beginning again

 

How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G9 PLAY forgot password code or security lock screen pattern or pin (lost password)?

There are three camera at back side body with 48 megapixel for wide + 2 megapixel for macro + 2 megapixel for DoF or Bokeh effect. After use several period, we will have many private photos videos and some important data. We have to secure all confidential data from unauthorized people when MOTOROLA MOTO G9 PLAY away from us or lost or stolen.

Some users does not want to use any protections, but using fingerprint actually is fun, because it is easy and fast to use. We also can use front camera for face unlock. Secondary protection is needed for backup, we can choose screen lock pattern or password or pin. MOTOROLA MOTO G9 PLAY fingerprint will disable after reboot or restart. The problems will be happen when we forgot security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G9 PLAY use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.

 

Is That Any Secret Code for Doing Format MOTOROLA MOTO G9 PLAY ?

There is no secret hidden code for MOTOROLA MOTO G9 PLAY to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at MOTOROLA MOTO G9 PLAY ?

There are two phone memory type at MOTOROLA MOTO G9 PLAY, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO G9 PLAY as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of MOTOROLA MOTO G9 PLAY Stronger, Life Longer and Not Fast to Drain ?

Big battery is advantages of MOTOROLA MOTO G9 PLAY. It use 5000 mAh with fast charging 20W technology. This phone can work full one day for any activity. If we use this phone too much for playing games or watch movie, then the battery will not enough. We need do some adjustment for make MOTOROLA MOTO G9 PLAY battery work longer. Please disable all not use connections like GPS or NFC or Wifi or Bluetooth. We also have to make LCD screen not too bright for save battery power.

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