Tips and tricks to fix MOTOROLA MOTO Z2 PLAY XT1710 problems. There are two options base by simcard slot, single or dual simcard. The screen size is 5.5 inches with Android Nougat as factory default operating system. To make LCD screen with Full HD resolutions give better color view then MOTOROLA MOTO Z2 PLAY use Super AMOLED for screen type. Users also can choose to have 32 GB internal memory with 3 GB RAM or 64 GB with 4 GB RAM, of course the price for 32 GB version is more cheaper then 64 GB version. This phone also known as MOTOROLA MOTO Z PLAY SECOND GENERATION. Find more information review and about how to solve MOTOROLA MOTO Z2 PLAY trouble at community. This phone have code MOTOROLA XT1710-01, XT1710-07, XT1710-10, XT1710-08 for several different country.


What is Advantage of MOTOROLA MOTO Z2 PLAY / Z PLAY 2nd GEN Specifications:

LCD 5.5 inches for MOTOROLA MOTO G5 PLUS
Internal memory 32 GB with 3GB RAM
Internal memory 64 GB with 4GB RAM
Main Camera 12 MP, f/1.7, phase detection and laser autofocus, dual-LED (dual tone) flash
Front Camera 5 MP with f/2.0 for video conference and selfie photography
Processor Octa-core Octa-core 2.2 GHz Cortex-A53
Operating system Android Naugat version 7.1.1
Battery Li-Ion 3000 mAh



#Option 1, Hard Reset MOTOROLA MOTO Z2 PLAY / Z PLAY 2nd GEN with menu setting:

This is the option that we can do if MOTOROLA MOTO Z2 PLAY still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO Z2 PLAY
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO Z2 PLAY
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO Z2 PLAY will do the master reset until it finish


hard reset motorola moto z play xt1710

#Option 2, Hard Reset MOTOROLA MOTO Z2 PLAY / Z PLAY 2nd GEN with hardware button key:

In some situations, the LCD of MOTOROLA MOTO Z2 PLAY is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO Z2 PLAY screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO Z2 PLAY battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO Z2 PLAY
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO Z2 PLAY will restart from beginning again


How to Make Battery of MOTOROLA MOTO Z2 PLAY / Z PLAY 2nd GEN Stronger, Life Longer and Not Fast to Drain ?


Good smartphone need to have enough battery capacity. As we now that MOTOROLA MOTO Z2 PLAY have 5.5 inches LCD screen, will need to have bigger battery. However, using 3000 mAh as factory default capacity still acceptable for use one day without need to recharge, but some heavy users maybe not enough. What should we do? First we have to do some adjustment if we want to use it for longer time such as watch full movie or playing games for several hours. Please adjust LCD screen brightness as low as possible, because more brightness LCD light, then it will consume more battery power.

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