Tips and tricks to fix MOTOROLA ONE 5G ACE problems. This is Android smartphone with 5G broadband using Qualcomm SM7225 Snapdragon 750G 5G processor. For support playing fast gaming graphic rendering performance, the GPU (graphic processor unit) use Adreno 619. The first operating system use Android 10.

This phone use LTPS IPS with HRD10 screen. By using 6.7 inches LCD size Full HD+ at 1080 x 2400 pixels, all users will get better view when playing games or watching movie. On the top of the screen, we can find small punch hole for 16 megapixel selfie front camera. Some issues with software or hardware happen on MOTOROLA ONE 5G ACE, therefore we will try to give more solutions, reviews and information about how to solve MOTOROLA ONE 5G ACE troubles at community.


What are Advantages of MOTOROLA ONE 5G ACE Specifications and Features:

  • GSM 3G HSDPA + 4G LTE + 5G
  • LCD 6.7 inches FHD+
  • Internal memory 64 GB with 4 GB RAM
  • Internal memory 128 GB with 6 GB RAM
  • Main Camera Triple 48 MP f/1.7 + 8 MP f/2.2 + 2 MP f/2.4
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera Dual 16 MP for selfie photography
  • Processor Octa-core 2×2.2 GHz Kryo 570 & 6×1.8 GHz Kryo 570
  • GPU Adreno 619
  • Operating system Android 10.0
  • Battery Li-Ion 5000 mAh



How to Fix or Problem Solving for Recovery MOTOROLA ONE 5G ACE hang or not responding or malfunctions or stuck or freezing or bricked ?

This is mid end smartphone with good 8 nm FinFET 64 bit processor Snapdragon 750G. We can buy internal storage with 64 GB or 128 GB capacity. With more bigger storage, more applications or games that we can download. External memory MicroSD can use use for some applications/games data and also recommended for save our photos and videos.

We suggest to read many user reviews before install any applications, because some bad applications may contain viruses or malware that can make troubles on our MOTOROLA ONE 5G ACE like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

What should we do if we get this troubles? We need to remove temporary files and caches by doing soft reset or reboot or restart. After finish soft reset, then please choose one good antivirus applications like NORTON or something like that. This application will scan our phone from some troubles, show bad setting (give recommended setting options), and of course suspected applications.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA ONE 5G ACE. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA ONE 5G ACE?

Multitasking applications will need some RAM. This phone has 4 GB or 6 GB RAM.  Some installed applications may crash or corrupt, then our phone will start work not normal or LCD touch screen can not work or not responsive with finger touch.


We suggest to clean up all temporary files and cache by doing soft reset or reboot. Please press and hold POWER button until MOTOROLA ONE 5G ACE shutdown or turn off by itself.

Performing soft reset will not remove any important data, therefore we can do this process when our phone get troubles. At some situations, our MOTOROLA ONE 5G ACE issue still not fixed.

However, sometime our phone still work properly, but the speed become slowly. We suggest to clean temporary files and caches from running applications. Please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA ONE 5G ACE ?

This phone has external memory slot MicroSD / MicroSDXC at its own slot. We can use MicroSD for backup all important file from internal memory using Android file manager. Please copy-paste photos and videos files as well for backup.

We also can connect MOTOROLA ONE 5G ACE with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA ONE 5G ACE has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.


#Option 1, Hard Reset MOTOROLA ONE 5G ACE with menu setting:

This is the option that we can do if MOTOROLA ONE 5G ACE still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA ONE 5G ACE
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA ONE 5G ACE
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA ONE 5G ACE will do the master reset until it finish


hard reset motorola one 5g ace

#Option 2, Hard Reset MOTOROLA ONE 5G ACE with hardware button key:

In some situations, the LCD of MOTOROLA ONE 5G ACE is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA ONE 5G ACE screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA ONE 5G ACE battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA ONE 5G ACE
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA ONE 5G ACE will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA ONE 5G ACE forgot password code or security lock screen pattern or pin (lost password)?

Security protection is very important to activate when the first time using this phone. Because we will have many important data and private photos videos, because it has multiple rear camera with 48 megapixel for wide + 8 megapixel for ultrawide + 2 megapixel for macro. Please secure all data from unauthorized people when MOTOROLA ONE 5G ACE stolen or lost or away from us.

Fingerprint is located at back side body with M logo. Front camera also can be use for face unlock recognizing. Please choose secondary protections for backup like screen lock pattern or password or pin. This is important for activate after MOTOROLA ONE 5G ACE reboot or restart, the fingerprint or face unlock are disabled. However, the problems will be happen when we forgot all security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA ONE 5G ACE use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA ONE 5G ACE ?

There is no secret hidden code for MOTOROLA ONE 5G ACE to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA ONE 5G ACE ?

There are two phone memory type at MOTOROLA ONE 5G ACE, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA ONE 5G ACE as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of MOTOROLA ONE 5G ACE Stronger, Life Longer and Not Fast to Drain ?

This phone has 5000 mAh battery capacity. The battery is non removable and has 15W fast charging technology. We can use this phone full day for standard activity without need to recharge, moreover because it use Qualcomm SM7225 Snapdragon 750G 5G processor with 8 nm FinFET for battery saving performance.

However, some users still get battery drain issue troubles, because they use this phone too much for play games or watch movies. To make MOTOROLA ONE 5G ACE batery work more longer, we need to do some adjustment. Please disable all not use connections, because they will consume power although at standby more like NFC or Wifi or GPS or Bluetooth. We also have to make LCD screen brightness as low as possible.