Tips and tricks to fix MOTOROLA ONE ACTION (XT2013-1 / XT2013-2) problems. This is mid end smartphone from Motorola which include at Android One family Android Pie 9.0. The processor for this phone use Exynos 9609 with 128 GB internal memory and 4 GB RAM. RAM is very important to run multitasking applications, if we have less RAM than our phone will become slowly. The screen size of MOTOROLA ONE ACTION is 6.3 inches with Full HD+ resolutions at 1080 x 2520 pixels, but this phone have unique aspect ratio at 21:9, therefore we will see this phone more tall then regular smartphone. Find more review and information about how to solve trouble of MOTOROLA ONE ACTION (XT2013-1 / XT2013-2) at www.hard-reset.org community.

 

What is Advantage of MOTOROLA ONE ACTION Specifications:

GSM 3G HSDPA + 4G LTE DUAL SIMCARD
LCD 6.3 inches with 21:9 aspect ratio
Internal memory 128 GB with 4 GB RAM
Main Camera Single Triple 12 MP, f/1.8 + 16 mp f/2.2 + 5 mp
Main Camera Features phase detection autofocus, LED flash
Front Camera 12 MP for selfie photography
Processor Octa-core 4 x 2.2 GHz Cortex-A73 & 4 x 1.6 GHz Cortex-A53
GPU Mali-G72 MP3
Operating system Android Pie version 9.0
Battery Li-Ion 3500 mAh

 

 

How to Fix or Problem Solving for Recovery MOTOROLA ONE ACTION hang or not responding or malfunctions or stuck or freezing or bricked ?

MOTOROLA ONE ACTION (XT2013-1 / XT2013-2) have big internal memory, this is very important because all installed apps will use internal memory to keep all data. However, if we need more storage, then MOTOROLA ONE ACTION secondary network simcard can be replace with MicroSD external memory maximum 512 GB. Please note, that we will not get total free 128 GB because some capacity already use for Android Pie operating system and factory default applications, but because MOTOROLA ONE ACTION is ANDROID ONE smartphone, then we will not have many bloatware installed by default. This situations will give good advantages for us, because we still have many free storage for install many applications from Google Play Store like WeChat, Facebook, Skype, Whatsapp, Instagram, Telegram, and some other more.

Please note, that some apps inside Google Play Store may contain viruses or malware from bad developers, that applications can make our MOTOROLA ONE ACTION get some troubles like hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA ONE ACTION. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA ONE ACTION. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA ONE ACTION ?

After use several months, we will have many installed apps. But sometime that applications can be crash or corrupt. Out MOTOROLA ONE ACTION will run not normal or hang or LCD touch screen not responsive with any finger touch. We have to remove temporary files and caches. Please press and hold POWER button until MOTOROLA ONE ACTION shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA ONE ACTION still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

 

How to backup data or Contact at MOTOROLA ONE ACTION ?

We can use microSD external card to copy or move important files using File Manager applications. If our MOTOROLA ONE ACTION has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

#Option 1, Hard Reset MOTOROLA ONE ACTION with menu setting:

This is the option that we can do if MOTOROLA ONE ACTION still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA ONE ACTION
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA ONE ACTION
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA ONE ACTION will do the master reset until it finish

 

hard reset motorola one action

#Option 2, Hard Reset MOTOROLA ONE ACTION with hardware button key:

In some situations, the LCD of MOTOROLA ONE ACTION is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA ONE ACTION screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA ONE ACTION battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA ONE ACTION
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA ONE ACTION will restart from beginning again

 

 

How to Unlock or Fix or Bypass or Solutions for MOTOROLA ONE ACTION forgot password code or security lock screen pattern or pin (lost password)?

Fingerprint is available at MOTOROLA ONE ACTION (XT2013-1 / XT2013-2), it is located at back side of body. We strongly suggest to use this sensor when the first time setup this phone, because we do not want any unauthorized people can get our important data inside MOTOROLA ONE ACTION when our phone lost or stolen or away from us. Beside fingerprint, we can choose face unlock recognizing. Secondary protection is needed to backup when fingerprint can not work, please choose screen lock pattern or password pin protections. The problems will be happen when we forgot security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA ONE ACTION use registered Google account. Please turn ON our phone, when it ask for security answer, then we can try to give several time wrong answer continuously until our MOTOROLA ONE ACTION freezing or locked 30 seconds, at this time we can find Forgot Password / Pattern button, press this button to unlock using Gmail account that we have already sign-in before. If we can not access our Google account, then we have to do hard reset using hardware button combination key

 

Is That Any Secret Code for Doing Format MOTOROLA ONE ACTION ?

There is no secret hidden code for MOTOROLA ONE ACTION to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at MOTOROLA ONE ACTION ?

There are two phone memory type at MOTOROLA ONE ACTION, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA ONE ACTION as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of MOTOROLA ONE ACTION Stronger, Life Longer and Not Fast to Drain ?

This phone have 3500 mAh battery capacity. For normal usage, we can work full one day without need to recharge. For heavy users who play games or watch movie several hours continuously, this capacity is not enough. But we can not replace MOTOROLA ONE ACTION battery with bigger capacity, because the battery is not removable. Please do some adjustment to make MOTOROLA ONE ACTION battery work more longer. First, make LCD screen brightness as low as possible. Then disable all not use connections are also recommended like GPS or Bluetooth or Wifi.