Tips and tricks to fix MOTOROLA ONE ZOOM problems. This phone also call by MOTOROLA ONE PRO. This is 6.39 inches LCD screen smartphone wilth Full HD resolutions 1080 x 2340 pixels using Super AMOLED screen type for better color view. The first operating system use Android Pie as factory default operating system. MOTOROLA ONE ZOOM is mid end smartphone with Qualcomm SDM675 Snapdragon 675 processor and dedicated GPU Adreno 612, but this phone also have big internal memory as 128 GB and sufficient RAM at 4 GB. We will see full screen smartphone with small notch drop at the top for front camera 25 megapixel. Quad cameras are available at back side of body. Find more review and information about how to solve trouble of MOTOROLA ONE ZOOM (ONE PRO) at www.hard-reset.org community. Please note that MOTOROLA ONE ZOOM is same product with MOTOROLA ONE PRO, therefore the solutions and troubleshot are same for both type.

 

What is Advantage of MOTOROLA ONE ZOOM Specifications:

GSM 3G HSDPA + 4G LTE DUAL SIMCARD
LCD 6.39 inches with 19.5:9 aspect ratio
Internal memory 128 GB with 4 GB RAM
Main Camera Single Quad 48 MP, f/1.7 + 8 MP, f/2.4 + 16 MP f/2.2 + 5 MP
Main Camera Features phase detection autofocus, LED flash
Front Camera 25 MP for selfie photography
Processor Octa-core 2 x 2.0 GHz Kryo 460 Gold & 6 x 1.7 GHz Kryo 460 Silver
GPU Adreno 612
Operating system Android Pie version 9.0
Battery Li-Ion 4000 mAh

 

 

How to Fix or Problem Solving for Recovery MOTOROLA ONE ZOOM hang or not responding or malfunctions or stuck or freezing or bricked ?

MOTOROLA ONE ZOOM or MOTOROLA ONE PRO is design for install many applications, because the internal memory is already big at 128 GB. Although the storage use for keep operating system and factory default applications, the free storage left still big enough to install many applications from Google Play Store like WeChat, whatsapp, Facebook, Instagram, Telegram, and some other more.

But we have to know that some applications inside Google Play Store are not 100% safe, because some of them may contain viruses or malware that act like good apps. Therefore we have to read as many user review as possible before download new or not famous apps. If we install that kind of apps, then our MOTOROLA ONE ZOOM / MOTOROLA ONE PRO can become crash or hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA ONE ZOOM. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA ONE ZOOM. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA ONE ZOOM ?

Everyone want to run every apps without troubles. But sometime, the installed apps could crash or corrupt and make this phone work not normal or hang or LCD touch screen not responsive with any finger touch. We have to remove temporary files and caches. Please press and hold POWER button until MOTOROLA ONE ZOOM shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA ONE ZOOM still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

 

How to backup data or Contact at MOTOROLA ONE ZOOM ?

We can use microSD external card to copy or move important files using File Manager applications. If our MOTOROLA ONE ZOOM has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

#Option 1, Hard Reset MOTOROLA ONE ZOOM with menu setting:

This is the option that we can do if MOTOROLA ONE ZOOM still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA ONE ZOOM
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA ONE ZOOM
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA ONE ZOOM will do the master reset until it finish

 

hard reset motorola one zoom / motorola one pro

#Option 2, Hard Reset MOTOROLA ONE ZOOM with hardware button key:

In some situations, the LCD of MOTOROLA ONE ZOOM is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA ONE ZOOM screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA ONE ZOOM battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA ONE ZOOM
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA ONE ZOOM will restart from beginning again

 

 

How to Unlock or Fix or Bypass or Solutions for MOTOROLA ONE ZOOM forgot password code or security lock screen pattern or pin (lost password)?

This phone have good four camera at back side of the body. The camera is located at top middle. Why we call MOTOROLA ONE ZOOM? Because one of camera can have ability to make 3x zoom for telephoto. The other camera work for wide and ultrawide. We also can have Bokeh blur effect at portrait photo using MOTOROLA ONE ZOOM / MOTOROLA ONE PROcollaboration camera.

After use several months, we will have many good photos videos, some of them maybe private and should not seen by unauthorized people when this phone lost or stolen or away from us. Therefore we have to activate security protections at MOTOROLA ONE ZOOM. Fingerprint is located under display, we have to register our finger several time to make it recognize for unlock. We also can choose face id unlock recognizing. After first protection finish, then we have to choose secondary protection for backup. Please choose screen lock pattern or password pin protection. The problems will be happen when we forgot security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA ONE ZOOM use registered Google account. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost and can not reset without password. If we need to force hard reset using hardware button combination key, then previous same Google account username and password will be ask after finish reformat to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.

 

Is That Any Secret Code for Doing Format MOTOROLA ONE ZOOM ?

There is no secret hidden code for MOTOROLA ONE ZOOM to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at MOTOROLA ONE ZOOM ?

There are two phone memory type at MOTOROLA ONE ZOOM, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA ONE ZOOM as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of MOTOROLA ONE ZOOM Stronger, Life Longer and Not Fast to Drain ?

MOTOROLA ONE ZOOM / MOTOROLA ONE PRO battery is already big enough because it is use 4000 mAh capacity. The battery is removable, therefore we can not replace with backup battery or bigger capacity battery. If the battery get troubles, we have to bring this phone to Motorola authorized service center. For heavy users who play games or watch movie several hours continuously, then we have to do some adjustment to make battery work more longer. Please make LCD screen brightness as low as possible and disable all not use connections like GPS or NFC or Bluetooth or Wifi.