Tips and tricks to fix MOTOROLA RAZR 5G problems. At year 2020, Motorola release upgrade version of fold able smartphone. There are some identity at several country for this phone, such as Motorola Razr 2 or Motorola Razr 2020 or Motorola Razr Gen 2. At this version, it has 5G data connection for fast broadband access. Android 10 is factory default operating system which ready to use from beginning.

There are two screen at MOTOROLA RAZR 5G. One is standard 6.2 inches foldable P-OLED and the secondary screen use G-OLED with 2.7 inches size. This phone is powered by Qualcomm SDM765 Snapdragon 765G processor with dedicated GPU (graphic processor unit) Adreno 620 for fast graphic rendering. Some users get issue with their MOTOROLA RAZR 5G software or hardware. We will try to give more solutions, reviews and information about how to solve MOTOROLA RAZR 5G troubles at community.


What are Advantages of MOTOROLA RAZR 5G Specifications and Features:

  • GSM 3G HSDPA + 4G LTE + 5G
  • LCD 6.1 inches + 2.7 inches
  • Internal memory 256 GB GB
  • RAM 8 GB
  • Main Camera 48 MP f/1.7 OIS
  • Main Camera Features phase detection autofocus, LED flash
  • Front Camera Dual 20 MP for selfie photography
  • Processor Octa-core 1×2.4 GHz Kryo 475 Prime & 1×2.2 GHz Kryo 475 Gold & 6×1.8 GHz Kryo 475 Silver
  • GPU Adreno 620
  • Operating system Android 10.0
  • Battery Li-Ion 2800 mAh



How to Fix or Problem Solving for Recovery MOTOROLA RAZR 5G hang or not responding or malfunctions or stuck or freezing or bricked ?

This is mid end smartphone with foldable screen, therefore we will get small factor to keep inside our pocket. It has very big internal memory at 256 GB with 8 GB RAM for multitasking. The processor use Qualcomm SDM765 Snapdragon 765G for support any applications. There are some factory default apps inside MOTOROLA RAZR 5G 2020, but we still can install more from Google Play Store whether paid or free apps.

But we have to know that some applications inside Google Play Store are not always safe. Some bad developers create fake games or security apps but they may contain viruses or malware that can make our MOTOROLA RAZR 5G get troubles like become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Please read many user reviews before install that apps. Usually these bad applications will not get Verified by Play Protect notification.

Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA RAZR 5G. When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting.

If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA RAZR 5G. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA RAZR 5G ?

MOTOROLA RAZR 5G has big RAM at 8 GB size. However, some installed apps may crash or corrupt that can make troubles at our MOTOROLA RAZR 5G like hang or LCD touch screen not responsive with any finger touch. We have to remove temporary files and caches. Please press and hold POWER button until MOTOROLA RAZR 5G shutdown or turn off by itself.


After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA RAZR 5G still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA RAZR 5G ?

We also can connect MOTOROLA RAZR 5G with USB data cable and connect it to computer. Then our computer can browse with file manager to choose files inside our phone.

If our MOTOROLA RAZR 5G has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset MOTOROLA RAZR 5G with menu setting:

This is the option that we can do if MOTOROLA RAZR 5G still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA RAZR 5G
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA RAZR 5G
  4. Go to Menu Setting > System > Advanced > Factory Data Reset
  5. Choose Reset options, continue with Erase all data (factory reset)
  6. The MOTOROLA RAZR 5G will do the master reset until it finish



hard reset motorola razr 2020 5g / gen 2

#Option 2, Hard Reset MOTOROLA RAZR 5G with hardware button key:

In some situations, the LCD of MOTOROLA RAZR 5G is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA RAZR 5G screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA RAZR 5G battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA RAZR 5G
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. You also can try to press together Volume Down + Power Button if steps above can not work
  8. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  9. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  10. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  11. We will see Menu at LCD screen
  12. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  13. After finish formatting or hard reset, the MOTOROLA RAZR 5G will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA RAZR 5G forgot password code or security lock screen pattern or pin (lost password)?

MOTOROLA RAZR 5G 2020 has big internal storage at 256 GB for keep many important applications and photos videos which taken from 48 megapixel rear camera and 20 megapixel front camera. Some photos videos maybe private, therefore we have to secure all applications, data and photos videos from unauthorized people when MOTOROLA RAZR 5G away from us or lost or stolen.

Fingerprint is located at back side of body. We can use front camera for face unlock recognizing. After register fingerprint and face detection, we have to choose secondary protection for backup. It is important to first unlock after MOTOROLA RAZR 5G finish reboot or restart. Because fingerprint or face detection will not work at that time. The problems will be happen when we forgot security answer or can not open with fingerprint sensor, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA RAZR 5G use registered Google account. We have to do hard reset using hardware button combination key like steps at #option 2 above. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost.

After finish reformat or hard reset, we have to Verify your account with previous Google Account to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA RAZR 5G ?

There is no secret hidden code for MOTOROLA RAZR 5G to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA RAZR 5G ?

There are two phone memory type at MOTOROLA RAZR 5G, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA RAZR 5G as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of MOTOROLA RAZR 5G Stronger, Life Longer and Not Fast to Drain ?

Because MOTOROLA RAZR 5G / Gen 2 need to keep body become smaller and slim, therefore the battery also minimalist, it use 2800 mAh battery capacity with fast charging 15W technology. Some users still can use this phone full one day, but if we want to MOTOROLA RAZR 5G make battery work more longer, then please do some adjustment especially reduce LCD screen brightness and disable all not use connections like GPS or NFC or Bluetooth or Wifi.