Tips and tricks to fix NOKIA C31 problems. This phone can not work with 5G connection because it is use 4G LTE processor Unisoc SC9863A with dedicated GPU IMG8322. We can use two different phone number at this phone that can standby together, but we only able to receive one call at one time. The first operating system installed with Android 12.

The screen size is 6.75 inches with HD resolutions. It has notch drop to hold front camera 5 megapixel. There are some options that we can choose with internal storage 32 GB or 64 GB or 128 GB capacity. The smallest 32 GB storage only have 3 GB RAM that is not too big for today applications. We will give more solution and information review about how to solve troubles of NOKIA C31 at community.


What are Advantages of NOKIA C31 Specifications & Features:

  • GSM 3G HSDPA & 4G LTE dual simcard
  • LCD 6.75 inches with 720 x 1600 pixels
  • Processor Octa-core 4×1.6 GHz Cortex-A55 & 4×1.2 GHz Cortex-A55
  • Internal memory 32 GB with 3 GB RAM
  • Internal memory 64 GB or 128 GB with 4 GB RAM
  • Main Camera Triple 13 MP + 2 MP + 2 MP
  • Main Camera Features LED flash
  • Front Camera 5 MP for selfie photography and video conference
  • Operating system Android 12
  • Battery Li-Po 5050 mAh



How to Fix or Problem Solving for Recovery NOKIA C31 hang or not responding or malfunctions or stuck or freezing or bricked 

This phone has 32 GB or 64 GB or 128 GB internal memory options. We still can extend the storage using MicroSD at dedicated external memory slot. There are many applications that we can download from Google Play Store. But we need to read many user reviews before install new or not famous applications. Why?

Because some bad developers create bad apps that may contain viruses or malware or threat. If our NOKIA C31 install that kind of apps, then our phone will get some troubles like become slowly or hang or stuck or bricks or bootloop or frozen or LCD touch screen not responsive with our finger touch. They can stolen our data or install unknown apps. Google will not give Verified by Play Protect icon for these kind of applications.

What should we do if this problem happen? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our NOKIA C31 can boot again, then please try to download one good antivirus application from Google Play Store like AVAST or NORTON, please install only one antivirus. The antivirus will try to scan all installed applications and give recommendation setting for our phone.

If the problems still happen, then next step is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from NOKIA C31. For safety reasons, please do not install any unknown APK files, because they are very easy to make our phone getting trouble.


How to Force Shutdown or Force Soft Reset or Reboot or Restart NOKIA C31 ?

NOKIA C31 has two options of RAM 3 GB or 4 GB depend on internal storage hardware. If we run many applications, then RAM will be not enough. Sometime installed apps may crash or corrupt that can make troubles at our NOKIA C31 or become stuck or LCD touch screen not responsive with our finger touch. We have to remove temporary files and caches to fix this troubles.


Please press and hold POWER button until NOKIA C31 shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want.


How to backup data or Contact at NOKIA C31 ?

We can backup important data to external memory if we already insert external memory at MicroSD slot. We can transfer some files to external memory manually using File Manager inside this phone or we can download from Google Play Store.

If our NOKIA C31 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


#Option 1, How to Hard Reset NOKIA C31 (Android) with software menu:

  1. Turn on this phone
  2. Please Make sure NOKIA C31 (Android) battery already charge properly or minimum have 50% capacity
  3. Go to menu: Setting > Backup & Reset > Factory data reset > Reset device
  4. Choose Erase Everything
  5. NOKIA C31 (Android) will do the process to Master Reset to Factory Default


hard reset nokia c31

#Option 2, How to Hard Reset NOKIA C31 with Hardware key button:


  1. Turn off NOKIA C31
  2. We have to connect power charger to our phone right now
  3. Press and hold together : Power Button + Volume Up (about 10-20 seconds or more and the LCD while screen show Nokia Logo and command) 
  4. Release All button once we see Android Recovery with several menus at our phone
  5. If we see the menu at LCD screen, choose Wipe Data/Factory Reset with Volume Button to select and use Power Button to ok or enter.
  6. The NOKIA C31 will doing the process of restoring to factory default. And if we go back to Recovery menu, choose Reboot to start this phone from beginning.


How to Unlock or Fix or Bypass or Solutions for NOKIA C31 forgot password code or security lock screen pattern or pin (lost password)?

For secure our data, photos videos and applications, we have to activate security protections. It can prevent unauthorized people access our data when NOKIA C31 away from us or lost or stolen. We also can protect our private photos and videos that shoot from three rear cameras 13 megapixel for wide + 2 megapixel for ultrawide + 2 megapixel for DoF or Bokeh blur effect.

The fingerprint is ready to use that located at back side body. We can use 5 megapixel front camera for facial recognizing. We have to choose secondary protections like screen lock pattern or pin or password. It is important for unlock our phone after NOKIA C31 reboot or restart. However, problems will start happen when we can not unlock this phone or forgot protection password or pattern or pin or fingerprint can not work. What should we do?

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account. But because this Nokia phone already use latest Android version, then it have FRP (factory reset protections) to protect from stolen or lost. We have to hard reset our phone using hardware button combination key like steps at #option 2 above.

After finish reformat, NOKIA C31 screen will show Verify your account page to make sure this phone is belong to us. We need to sign in with previous Google Account that was previously synced on this device. Therefore we have to remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format NOKIA C31 ?

There is no secret hidden code for NOKIA C31 to make it back to factory default. Do the options above for performing hard reset.


How to Format or Erase Phone Memory at NOKIA C31 ?

If we want to format internal memory phone then we have to do hard reset or reformat the operating system of NOKIA C31 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of NOKIA C31 (Android) Stronger, Life Longer and Not Fast to Drain ?

The battery capacity that use on NOKIA C31 is 5050 mAh. Many users can work with more then one day without recharge. However, for active users, we suggest to do some adjustment to make NOKIA C31 battery work more longer. Please make LCD screen brightness as low as possible. Turn off all not use connections like GPS or WiFi or Bluetooth. NFC is not installed on NOKIA C31.

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