Tips and Solutions for NOKIA LUMIA 620 problems. After doing hard sales with Windows Phone 7 family, then now Nokia produce the smartphone with cheap price but have good specifications with upgraded operating system Windows Phone 8. NOKIA LUMIA 620 have dual core processor with 1Ghz clock speed, for multitasking applications, this smartphone have 512 MB RAM which is good to run more applications without problem and navigate at 3.8 inches touch screen LCD with colorful result.


What is Main Advantage of NOKIA LUMIA 620 Specifications:

LCD 3.8 inches LCD Capacitive Touchscreen
Processor Dual-core 1 GHz with GPU
Memory Internal 8GB ROM with 512 RAM
External Memory slot Micro SD up to 64GB
Main Camera 5 MP, 2592х1936 pixels, autofocus, LED flash
Operating System Microsoft Windows Phone 8 can be upgrade to Amber
Battery Li-Ion 1300 mAh



How to Fix or Problem Solving for Recovery NOKIA LUMIA 620 hang or not responding or malfunctions or stuck or freezing or bricked ?

Using Nokia Lumia 620 can be run many applications download from Microsoft Marketplace. There are free or pay applications, but do not worry because we can download many free games or productivity applications. Some applications may have specific setting or specific hardware requirement which maybe can make problem when installed at NOKIA LUMIA 620, the problem can become hang or stuck or bricks or frozen or LCD touch screen not responding. Some user maybe ask how to fix this problem. We can try to do soft reset or restart or reboot NOKIA LUMIA 620 to force stop that applications and remove some cache or temporary files. If the problem still happen to NOKIA LUMIA 620, then we may need to do hard reset or master format.


How to Soft Reset or Reboot or Restart NOKIA LUMIA 620 ?

NOKIA LUMIA 620 have removable battery, so we can easily remove the battery and plug it again to do soft reset or reboot or restart NOKIA LUMIA 620. After put the battery at the right positions, we need to turn on the phone to finish doing soft reset. If the NOKIA LUMIA 620 still at on position, then press and hold Power Button for several second will show Slide down to power off at lcd screen. Please slide it down and the phone will power off. Turn it On again with pressing Power Button.


#Option 1, How to Hard Reset NOKIA LUMIA 620 with Setting Menu:

Please remember to backup your important data before doing the hard reset to factory default, because all data and installed applications will be erased.


  1. Turn on the NOKIA LUMIA 620
  2. Make sure the battery is fully charge or not empty
  3. Go to menu: Setting > About > Reset Your Phone
  4. The process of formatting NOKIA LUMIA 620 will do by it self



#Option 2, How to Hard Reset NOKIA LUMIA 620 with Hardware Button Key:

Now we have other option to hard reset or format NOKIA LUMIA 620 with hardware key button especially when the phone stuck or can not access to menu :


  1. Please remember, we have to do two BIG STEP, do it step by step
  2. Turn off the NOKIA LUMIA 620
  3. BIG STEP ONE (a). Press and Hold the Power Button, do not release until the phone vibrate (if you feel the vibrate in NOKIA LUMIA 620 then release the Power Button)
  4. BIG STEP ONE (b). Press and Hold the Volume Down Button, do not release until the LCD show the exclamation mark (if you see the exclamation mark in LCD, then release the Volume Down Button)


B. BIG STEP TWO (for this step, we need to finish all BIG STEP ONE first)

  1. To continue reset, you have to do the last step bellow
  2. Press Volume Up Button Key and release
  3. Press Volume Down Button Key and release
  4. Press Power Button Key and release
  5. Press Volume Down Button Key and release
  6. The the NOKIA LUMIA 620 will do the hard reset format, wait about three until five minutes. While waiting you will see the gear appear until it finish.

Please remember, you have to follow the step From BIG STEP A until BIG STEP B by sequence.



How to Restore and Reinstall Clean Microsoft Windows Phone 8 operating system / firmware at NOKIA LUMIA 620 ?

By default the source file of NOKIA LUMIA 620 Windows Phone operating system already saved at this phone ROM safely, so the source file will not removed or erase when we do many time format or hard reset. In-fact, the hard reset or format step at NOKIA LUMIA 620 will automatically reinstall or restore the clean and factory default setting Microsoft Windows Phone operating system. Please remember to always backup all important data at NOKIA LUMIA 620 before doing hard reset or master format, because all data will be removed or wipe from NOKIA LUMIA 620.


How to Unlock or Fix or Bypass or Solutions for NOKIA LUMIA 620 forgot password code or security lock screen pattern or pin (lost password)?

To make our NOKIA LUMIA 620 phone more secure because we have many important data inside it, we can give security protection or lock screen at NOKIA LUMIA 620. The problem happen when we forget about the security password protection answer. How to bypass it if we forget the security password protection? If we forget the answer, then we do not have other option except to reinstall or hard reset NOKIA LUMIA 620.


How to Improve Performance NOKIA LUMIA 620 to make run more faster?

Many user have good experience when running their applications at NOKIA LUMIA 620. But we always suggest user to only install the important applications at NOKIA LUMIA 620, because although the performance of NOKIA LUMIA 620 is good, but many applications or wrong setting with the applications might make the NOKIA LUMIA 620 become slow or not too responsive. If you really need to make NOKIA LUMIA 620 back faster again like new, then you can do hard reset or master format step above.


What is the Secret Code Key for Hard Reset NOKIA LUMIA 620 ?

There is no secret code for doing hard reset or master format NOKIA LUMIA 620. Just follow the step above to hard reset is the easy way to do.


How to Upgrade NOKIA LUMIA 620 to Microsoft Windows Amber or GDR2 Update Operating System ?

After several months of Microsoft Windows Phone 8 operating system released, then the upgrade is ready and it can be updated at NOKIA LUMIA 620 for upgrade to Amber operating system. The update process is easy because the Amber version can be notified from our NOKIA LUMIA 620 screen. If we are not sure about the notifications, we can check the new OS update version manually by doing :

Setting > Phone Update

Continue with press button check for updates

If the update ready for this smartphone, then we can download and follow the step, but the NOKIA LUMIA 620 will give suggestion to use Wifi internet connection to download the update.


Latest Discussions & Share Information:

[Q] It really worked. Thank You very much saved all my data

[Q] I tried to update my lumia 620 to windows 10 by using windows insider, bt now my phone isn't starting it's completely off. What should i do? Please help me
[A] Hi, usually the OTA upgrade will finish Windows 10 firmware upgrade at your Nokia Lumia 620. Please try to discuss with Nokia authorize service center.

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