Tips and tricks to fix REALME C20 problems. This phone does not have 5G connection, it is work with 4G LTE at dual simcard slot standby together. Powered by MediaTek Helio G35 processor together with dedicated GPU (graphic processor unit) PowerVR GE8320 for graphic rendering. Enough for some applications and games on low entry smartphone.

First Android operating system is use Android 10 that work with Realme UI 1.0. The screen is 6.5 inches HD resolution at 720 x 1600 pixels. We can find small notch drop for 5 megapixel front camera. Software or hardware issues happen on some REALME C20 users, therefore we will try to give more solutions, reviews and information about how to solve troubles of REALME C20 at community.


What are Advantages of REALME C20 Specifications and Features?

  • Network GSM 3G HSDPA or 4G LTE Dual simcard
  • LCD 6.5 inches 20:9 aspect ratio HD Resolution
  • ProcessorOcta-core 4×2.3 GHz Cortex-A53 & 4×1.8 GHz Cortex-A53
  • GPU PowerVR GE8320
  • Bluetooth / GPS / Wifi
  • Memory Internal 32 GB
  • RAM 2 GB
  • Main Camera 8 MP f/2.0
  • Main Camera Features autofocus, LED flash
  • Front Camera 5 MP for video conference and selfie photography
  • Operating System Android 10.0
  • Battery Li-Po 5000 mAh



How to Fix or Problem Solving for Recovery REALME C20 hang or not responding or malfunctions or stuck or freezing or bricked ?

This is entry level smartphone with cheap prices. But body design is good with full screen 6.5 inches LCD size. However, we have to download only important applications, because REALME C20 only has 32 GB internal storage with 2 GB RAM.

There are several applications that might contain viruses or malware inside Google Play Store, therefore we have to read many user reviews before install new or not famous applications. They can make our REALME C20 get some troubles like become slowly or hang or stuck or broken or frozen or LCD touch screen not responsive. These kind of apps will not get Verified by Play Protect information / icon.

If we get this problem, we have to try remove temporary files and caches inside this phone, because some troubles can be solve with this steps. If we are suspected infected by virus, then please install one good antivirus like Avast or Norton, it will scan all content inside this phone. However, if the problems still happen, then we have to do hard reset to reformat our phone.

Please remember, doing hard reset or master format can make our important data removed or wiped from this phone, this is also happen with all Google account which will remove from REALME C20. We are not recommended to install APK from unknown resource for safety reasons.


How to Force Shutdown or Force Soft Reset or Reboot or Restart REALME C20 ?

This phone has small RAM that only 2 GB for limited multitasking performance. Some applications may stuck or crash or corrupt when running on this phone. REALME C20 might hang or LCD touch screen not responding with any finger touch. We need to do soft reset or reboot to remove temporary files and caches. Please press and hold POWER button until REALME C20 shutdown or turn off by itself.


After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our REALME C20 still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at REALME C20 ?

REALME C20 has MicroSD simcard slot for external memory. We can backup / copy all important files and photos or videos from phone internal memory using default Android file manager, then paste it on MicroSD external memory for backup.

We can connect this phone using USB data cable to computer. After our computer finish recognizing our phone, then we can browse REALME C20 internal storage using computer file manager.

If our REALME C20 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset REALME C20 with software menu

  1. Turn on the REALME C20
  2. Make sure the battery is not empty
  3. Backup important data at REALME C20 because all data and applications will be erase or delete
  4. Go to Menu :  Setting 
  5. Choose Tab : General
  6. Press Backup & Reset > Restore factory setting
  7. Better you not check anything at the option if you do not want to erase data at data partition at internal memory
  8. Choose Reset phone 
  9. The REALME C20 will do the master reset process.



hard reset oppo realme c20

#Option 2, Hard Reset REALME C20 Factory Default using Hardware Secret Button Key

If we can not go to menu, or REALME C20 can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key

  1. Turn off the REALME C20
  2. Make sure the battery REALME C20 already full or more than 50%
  3. Press together and hold the Power Button + Volume Down Button
  4. If the Logo appear, then release the button, after that we will enter some menu
  5. Choose wipe data / factory reset using Volume Button, and press Power Button to Enter or OK
  6. The REALME C20 will continue master reset, wait for several minutes until REALME C20 start like new again.


How to Unlock or Fix or Bypass or Solutions for REALME C20 forgot password code or security lock screen pattern or pin (lost password)?

Although this phone does not has big internal storage, but some important data still available inside this phone after use for daily activity. We also will have many private photos and videos. Therefore we have to secure all important data from unauthorized people when REALME C20 away from us or lost or stolen.

This is cheap smartphone, therefore fingerprint is not available at REALME C20. However, we still can use default security protections without install any additional applications like screen lock pattern or password or pin. The problems will start happen when we can not unlock this phone or forgot security pattern / password / pin or fingerprint can not work. What should we do?

Don’t worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at REALME C20 use registered Google account. Previous Google account is very important because it can use to make this phone work after force from Hard Reset or Master Format to Factory Default.

New Realme smartphone already use latest Android version already implement FRP (Factory Reset Protection). FRP is important to secure our phone when it is stolen or lost. First, we have to force hard reset or master format our REALME C20 using hardware button combination key like steps at #option 2.

After reformat finish, Android will ask for previous pin. At some Android version, we can bypass using previous installed Google account username and password after finish performing hard reset or master format. But at some other version update, we still have to type our screen lock pin or password protections. We can bypass using software at personal computer, but these steps are complicated for many users. Therefore we suggest to ask OPPO / REALME service center for bypass protections.


Is That Any Secret Code for Doing Format REALME C20 ?

There is no secret hidden code for REALME C20 to make it back to factory default. Do the options above for performing hard reset.


How to Format or Erase Phone Memory at REALME C20 ?

There are two phone memory type at REALME C20, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of REALME C20 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of REALME C20 Stronger, Life Longer and Not Fast to Drain ?

We will get big battery power 5000 mAh to make this phone work full one day without recharge. This phone does not has fast charging technology at non removable battery. Some users get battery drain problems because they use it very active for social media group chat or gaming or watching movies.

If we want to make REALME C20 battery work more longer, then we need to do some adjustment like make LCD screen brightness as low as possible and disable all not use connections like GPS or Bluetooth or Wifi. NFC is not available on REALME C20.