Tips and tricks to fix REALME C20A problems. This is cheap smartphone but work with good performance using MediaTek Helio G35 processor with dedicated GPU (graphic processor unit) PowerVR GE8320 for graphic rendering. We can not use 5G connection, but we still can use 4G LTE for broadband Internet access.

This phone has dual simcard slot standby together with IPS LCD screen 6.5 inches size HD resolution at 720 x 1600 pixels. Some users get issues when using REALME C20A software or hardware. Therefore we will try to give more solutions, reviews and information about how to solve REALME C20A issues at community.


What are Advantages of REALME C20A Specifications and Features?

  • Network GSM 3G HSDPA or 4G LTE Dual simcard
  • LCD 6.5 inches 20:9 aspect ratio HD Resolution
  • Processor Octa-core 4×2.3 GHz Cortex-A53 & 4×1.8 GHz Cortex-A53
  • GPU PowerVR GE8320
  • Bluetooth / GPS / Wifi
  • Memory Internal 32 GB with 2 GB RAM
  • Main Camera 8 MP f/2.0
  • Main Camera Features autofocus, LED flash
  • Front Camera 5 MP for video conference and selfie photography
  • Operating System Android 10
  • Battery Li-Po 5000 mAh



How to Fix or Problem Solving for Recovery REALME C20A hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone comes with 32 GB internal storage with external memory slot for MicroSDXC. The operating system already installed with Android 10. There are some free storage for install several applications from Google Play Store.

But we have to be careful before download new or not famous applications, because some of them may contain viruses or malware that can make troubles if installed on our REALME C20A like become slowly or hang or stuck or broken or frozen or LCD touch screen not responsive. These kind of apps will not get Verified by Play Protect information / icon. We need to read many user reviews before install that kind of apps.

If we get this problem, we have to try remove temporary files and caches inside this phone, because some troubles can be solve with this steps. If we are suspected infected by virus, then please install one good antivirus like Avast or Norton, it will scan all content inside this phone. However, if the problems still happen, then we have to do hard reset to reformat our phone.

Please remember, doing hard reset or master format can make our important data removed or wiped from this phone, this is also happen with all Google account which will remove from REALME C20A. We are not recommended to install APK from unknown resource for safety reasons.


How to Force Shutdown or Force Soft Reset or Reboot or Restart REALME C20A ?

This phone has limited RAM at 2 GB. Some applications may stuck or crash or corrupt when running on this phone. REALME C20A might hang or LCD touch screen not responding with any finger touch. We need to do soft reset or reboot to remove temporary files and caches. Please press and hold POWER button until REALME C20A shutdown or turn off by itself.


After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our REALME C20A still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at REALME C20A ?

REALME C20A has MicroSD simcard slot for external memory. We can backup / copy all important files and photos or videos from phone internal memory using default Android file manager, then paste it on MicroSD external memory for backup.

We can connect this phone using USB data cable to computer. After our computer finish recognizing our phone, then we can browse REALME C20A internal storage using computer file manager.

If our REALME C20A has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset REALME C20A with software menu

  1. Turn on the REALME C20A
  2. Make sure the battery is not empty
  3. Backup important data at REALME C20A because all data and applications will be erase or delete
  4. Go to Menu :  Setting 
  5. Choose Tab : General
  6. Press Backup & Reset > Restore factory setting
  7. Better you not check anything at the option if you do not want to erase data at data partition at internal memory
  8. Choose Reset phone 
  9. The REALME C20A will do the master reset process.



hard reset oppo realme c20a

#Option 2, Hard Reset REALME C20A Factory Default using Hardware Secret Button Key

If we can not go to menu, or REALME C20A can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key

  1. Turn off the REALME C20A
  2. Make sure the battery REALME C20A already full or more than 50%
  3. Press together and hold the Power Button + Volume Down Button
  4. If the Logo appear, then release the button, after that we will enter some menu
  5. Choose wipe data / factory reset using Volume Button, and press Power Button to Enter or OK
  6. The REALME C20A will continue master reset, wait for several minutes until REALME C20A start like new again.


How to Unlock or Fix or Bypass or Solutions for REALME C20A forgot password code or security lock screen pattern or pin (lost password)?

We have to activate protection for secure all data and private photos that taken from 8 megapixel rear camera and 5 megapixel front camera. By activate photo protections, our data will be safe when REALME C20A away from us or lost or stolen.

This phone does not have fingerprint. There are some factory default screen protection like screen lock pattern or password or pin that we can choose to secure our phone. However, the problems will start happen when we can not unlock this phone or forgot security pattern / password / pin can not work. What should we do?

If we forgot security protection or need to bypass forgotten screen lock pattern or password pin protections at REALME C20A, then we need to use registered Google account. Previous Google account is very important because it can use to make this phone work after force from Hard Reset or Master Format to Factory Default.

New Realme smartphone already use latest Android version already implement FRP (Factory Reset Protection). FRP is important to secure our phone when it is stolen or lost. First, we have to force hard reset or master format our REALME C20A using hardware button combination key like steps at #option 2.

After reformat finish, Android will ask for previous pin. At some Android version, we can bypass using previous installed Google account username and password after finish performing hard reset or master format. But at some other version update, we still have to type our screen lock pin or password protections. We can bypass using software at personal computer, but these steps are complicated for many users. Therefore we suggest to ask OPPO / REALME service center for bypass protections.


Is That Any Secret Code for Doing Format REALME C20A ?

There is no secret hidden code for REALME C20A to make it back to factory default. Do the options above for performing hard reset.


How to Format or Erase Phone Memory at REALME C20A ?

There are two phone memory type at REALME C20A, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of REALME C20A as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of REALME C20A Stronger, Life Longer and Not Fast to Drain ?

The battery use 5000 mAh. Big enough for this phone. Many users can work full one day or more. However, if we want to make REALME C20A battery work more longer, please do some adjustment like make LCD screen brightness as low as possible and disable all not use connection like GPS or Bluetooth or Wifi. NFC is not installed on REALME C20A.