Tips and tricks to fix REALME C31 problems. This phone does not have 5G connections because it is comes with entry level processor Unisoc Tiger T612 with dedicated GPU (graphic processor unit) Mali-G57. The first operating system is use Android 11 when we open from the box, together with Realme UI 2.0.
The screen size is 6.5 inches and protected with Panda Glass scratch resistance at HD resolution screen. It has dual simcard slot that can be use for two different phone numbers. We can find small notch drop at top screen for hold 5 megapixel front camera. We will give more solutions and information about how to solve troubles of REALME C31 (RMX3501) at www.hard-reset.org community.
What are Advantages of REALME C31 Specifications and Features?
- Network GSM 3G HSDPA or 4G LTE Dual simcard
- LCD 6.5 inches 20:9 aspect ratio HD Resolution
- Processor Octa-core 2×1.8 GHz Cortex-A75 & 6×1.8 GHz Cortex-A55
- GPU Mali-G57
- Bluetooth / GPS / Wifi
- Memory Internal 32 GB with 3 GB RAM
- Memory Internal 64 GB with 4 GB RAM
- Main Camera Triple 13 MP f/2.2 + 2 MP f/2.4 + 0.3 MP f/2.8
- Main Camera Features autofocus, LED flash
- Front Camera 5 MP for video conference and selfie photography
- Operating System Android 11
- Battery Li-Po 5000 mAh
How to Fix or Problem Solving for Recovery REALME C31 hang or not responding or malfunctions or stuck or freezing or bricked ?
When we use this phone, we do not need to install anything because REALME C31 has been installed with Android 11 with Realme UI 2.0 user interface. We just need to login with our username and password. There are 32 GB or 64 GB internal storage that we can choose to install several applications from Google Play Store.
Please read many user reviews before download new or not famous apps, because there are several new or not famous apps that may contain viruses, threat or malware that can stolen our data and install unknown apps without any permission. Our REALME C31 can get some troubles like hang or become slowly or stuck or broken or frozen or LCD touch screen not responsive. These kind of apps will not get Verified by Play Protect information / icon.
To solve this problems, we need to clean temporary files and caches inside this phone. We also have to remove or uninstall suspected applications that may have viruses or malware. We need to install recommended antivirus on our REALME C31 like Avast or Norton. This applications will scan all installed apps and give recommendation for our bad or high risk setting. When some troubles still happen, then we have to do hard reset or reformat our phone to factory default.
We have to know that all data will be wiped or removed after finish performing hard reset. All Google account will be removed or deleted from REALME C31. Please do not install any APK files from unknown resources for safety reasons.
How to Force Shutdown or Force Soft Reset or Reboot or Restart REALME C31 ?
REALME C31 has 3 GB or 4 GB RAM. Some installed applications may crash or corrupt. At this time, our REALME C31 will get hang or stuck or frozen or LCD screen not responsive. We have to force shutdown or force soft reset for remove caches and temporary files.
Please and hold Power Button for several seconds until this phone turn off by itself. Continue to turn it on by press Power Button again. This process will not remove any files and installed application from our REALME C31, therefore we can do this process anytime we want.
How to clean temporary files and caches when this phone work properly? By doing soft reset or reboot or restart, the temporary files and caches will be clean up automatically. Please press and hold Power Button until pop-up menu appear on the screen, then choose Power Off / Reboot / Shutdown button.
How to backup data or Contact at REALME C31 ?
REALME C31 has MicroSD simcard slot for external memory. We can backup / copy all important files and photos or videos from phone internal memory using default Android file manager, then paste it on MicroSD external memory for backup.
We can connect this phone using USB data cable to computer. After our computer finish recognizing our phone, then we can browse REALME C31 internal storage using computer file manager. We also can use USB flash drive to connect for file transfer because it has USB OTG (on the go) option.
If our REALME C31 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.
Please note: These options below may not work for some devices because of firmware update version or hardware troubles or some other possibilities.
#Option 1, Hard Reset REALME C31 with software menu
- Turn on the REALME C31
- Make sure the battery is not empty
- Backup important data at REALME C31 because all data and applications will be erase or delete
- Go to Menu : Setting
- Choose Tab :General
- PressBackup & Reset > Restore factory setting
- Better to not check anything at the option if you do not want to erase data at data partition at internal memory
- ChooseReset phone
- The REALME C31 will do the master reset process.
#Option 2, Hard Reset REALME C31 Factory Default using Hardware Secret Button Key
If we can not go to menu, or REALME C31 can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key
- Turn off the REALME C31
- Make sure the battery REALME C31 already full or more than 50%
- Press together and hold thePower Button + Volume Down Button
- If the Logo appear, then release the button, after that we will enter some menu
- Choosewipe data / factory resetusingVolume Button, and pressPower Buttonto Enter or OK
- The REALME C31 will continue master reset, wait for several minutes until REALME C31 start like new again.
How to Unlock or Fix or Bypass or Solutions for REALME C31 forgot password code or security lock screen pattern or pin (lost password)?
There are some apps and data that confidential for any unauthorized users. Therefore we have to secure all data and apps also photos videos that shoot from triple rear cameras and single front camera. Please choose fingerprint or 5 megapixel front camera for facial recognizing. After choose first protection, we have to choose backup protection.
The backup protection that available on REALME C31 (RMX3501) are screen lock pattern or pin or password. This is important to unlock REALME C31 after reboot or restart, at this time fingerprint and face detection will not work. However, the problems will start happen when we can not unlock this phone or forgot security pattern / password / pin or fingerprint can not work. What should we do?
The only solutions to bypass forgotten security protection or screen lock pattern or pin or password is doing hard reset or reformat using hardware button combination key like steps at #Option 2 above.
New Android OS already has FRP (Factory Reset Protection). It is important to secure our phone if stolen or lost. If some unauthorized people force hard reset, then new reformatted Android will ask to verified with previous Google account.
Please note, after performing hard reset, some version of Android still ask for password or pin or security protection. We can bypass this protection using software that installed on personal computer. If we are not sure how to do that, please ask Oppo / Realme service center for bypass protections.
Is That Any Secret Code for Doing Format REALME C31 ?
There is no secret hidden code for REALME C31 to make it back to factory default. Please do one following options above for performing hard reset.
How to Format or Erase Phone Memory at REALME C31 ?
If we want to format and erase all data from all storage, please do hard reset using menu setting like steps at #option 1 above. This process will remove any data from internal storage together with reinstall the Android operating system to factory default.
How to Make Battery of REALME C31 Stronger, Life Longer and Not Fast to Drain ?
This phone use 5000 mAh battery capacity. Many users can use this phone more then one day. But if we use this phone too much, then the battery will not enough. We have to do some adjustment like make LCD screen brightness as low as possible and turn off all not use connections like GPS or Wifi or Bluetooth. REALME C31 (RMX3501) does not have NFC connections.