Tips and tricks to fix REALME NARZO 10A (RMX2020) problems. This is Android 10.0 smartphone with Realme User Interface UI 1.0. This phone powered by Mediatek Helio G70 processor which is ready to play games using dedicated GPU (graphic processor unit) Mali-G52 2EEMC2. Some users get issue with REALME NARZO 10A whether software or hardware. We will try to give more information about how to solve troubles of REALME NARZO 10A (RMX2020) at community.


What are Advantages of REALME NARZO 10A Specifications and Features?

  • Network GSM 3G HSDPA or with 4G LTE Dual simcard
  • LCD 6.5 inches 20:9 aspect ratio HD Resolution
  • Processor Octa-core 2×2.0 GHz Cortex-A75 & 6×1.7 GHz Cortex-A55
  • GPU Mali-G52 2EEMC2
  • Bluetooth / GPS / Wifi
  • Memory Internal 32 G
  • RAM 3 GB
  • Main Camera Quad 12 MP f/1.8 + 2 MP f/2.4 + 2 MP f/1.8
  • Main Camera Features autofocus, LED flash
  • Front Camera Dual 5 MP for video conference and selfie photography
  • Operating System Android 10.0
  • Battery Li-Po 5000 mAh


How to Fix or Problem Solving for Recovery REALME NARZO 10A hang or not responding or malfunctions or stuck or freezing or bricked ?


REALME NARZO 10A (RMX2020) is mid end smartphone which can run games smooth because this phone powered by Mediatek processor Helio G70 with dedicated GPU (graphic processor unit) Mali-G52 2EEMC2. This phone have 32 GB internal storage with 3 GB RAM and also have dedicated external memory MicroSD card slot. We suggest to install only important applications because the storage is not too big like Whatsapp, WeChat, Facebook, Telegram, Skype, Instagram, Kalaotalk and some other more.

Please do not install new or not famous app, because beside the internal memory is limited, some of them may contain viruses or malware that can make troubles at our REALME NARZO 10A like become slowly or hang or stuck or broken or frozen or LCD touch screen not responsive. If we must download because of our work, then please take some time to read many user review before install. These kind of apps will not get Verified by Play Protect information / icon.

If we get this problem, we have to try remove temporary files and caches inside this phone, because some troubles can be solve with this steps. If we are suspected infected by virus, then please install one good antivirus like Avast or Norton, then scan all content inside this phone. However, if the problems still happen, then we have to do hard reset to reformat our phone.

Please remember, doing hard reset or master format can make our important data removed or wiped from this phone, this is also happen with all Google account which will remove from REALME NARZO 10A. We are not recommended to install APK from unknown resource for safety reasons.


How to Force Shutdown or Force Soft Reset or Reboot or Restart REALME NARZO 10A ?

We have 3 GB RAM for multitasking. This is not too big, but still can run several multitasking applications. However, sometime this phone get hang because limited RAM or apps crash or corrupt. REALME NARZO 10A might hang or LCD touch screen not responding with any finger touch. We need to do soft reset or reboot to remove temporary files and caches. Please press and hold POWER button until REALME NARZO 10A shutdown or turn off by itself.

After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our REALME NARZO 10A still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.



How to backup data or Contact at REALME NARZO 10A ?

We can use fast MicroSD external memory to copy all important data using Android file manager. We also can use USB cable to connect this phone with computer. After phone internal memory recognized by computer, then please use file manager of that PC to copy important files from internal memory.

If our REALME NARZO 10A has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


#Option 1, Hard Reset REALME NARZO 10A with software menu

  1. Turn on the REALME NARZO 10A
  2. Make sure the battery is not empty
  3. Backup important data at REALME NARZO 10A because all data and applications will be erase or delete
  4. Go to Menu :  Setting 
  5. Choose Tab : General
  6. Press Backup & Reset > Restore factory setting
  7. Better you not check anything at the option if you do not want to erase data at data partition at internal memory
  8. Choose Reset phone 
  9. The REALME NARZO 10A will do the master reset process.


hard reset oppo realme narzo 10a (RMX2020)

#Option 2, Hard Reset REALME NARZO 10A Factory Default using Hardware Secret Button Key

If we can not go to menu, or REALME NARZO 10A can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key


  1. Turn off the REALME NARZO 10A
  2. Make sure the battery REALME NARZO 10A already full or more than 50%
  3. Press together and hold the Power Button + Volume Down Button
  4. If the Logo appear, then release the button, after that we will enter some menu
  5. Choose wipe data / factory reset using Volume Button, and press Power Button to Enter or OK
  6. The REALME NARZO 10A will continue master reset, wait for several minutes until REALME NARZO 10A start like new again.


How to Unlock or Fix or Bypass or Solutions for REALME NARZO 10A forgot password code or security lock screen pattern or pin (lost password)?

This phone have 32 GB internal storage with external memory options to keep many photos videos which taken from triple camera 12 megapixel for wide + 2 megapixel for macro + 2 megapixel for DOF or Bokeh effect. Therefore we have to secure all private data, photos and videos from unauthorized people, especially when REALME NARZO 10A (RMX2020) away from us or lost or stolen.

Fingerprint is fast to use, it is located at back side of body. This phone will ask for activate fingerprint when the first time setup this phone. We can use front camera for face unlock detection. Secondary protections need to choose for backup, we can use screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security pattern / password / pin or fingerprint can not work. What should we do?

Don’t worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at REALME NARZO 10A use registered Google account. Previous Google account is very important because it can use to make this phone work after force from Hard Reset or Master Format to Factory Default.

New Realme smartphone already use latest Android version already implement FRP (Factory Reset Protection). FRP is important to secure our phone when it is stolen or lost. First, we have to force hard reset or master format our REALME NARZO 10A using hardware button combination key like steps at #option 2. After reformat finish, Android will ask for previous pin. At some Android version, we can bypass using previous installed Google account username and password after finish performing hard reset or master format. But at some other version update, we still have to type our screen lock pin or password protections. We can bypass using software at personal computer, but these steps are complicated for many users. Therefore we suggest to ask OPPO / REALME service center for bypass protections.


Is That Any Secret Code for Doing Format REALME NARZO 10A ?

There is no secret hidden code for REALME NARZO 10A to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at REALME NARZO 10A ?

There are two phone memory type at REALME NARZO 10A, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of REALME NARZO 10A as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of REALME NARZO 10A Stronger, Life Longer and Not Fast to Drain ?

REALME NARZO 10A (RMX2020) use big battery with 5000 mAh. We can use this phone full one day for standard activity. Some of them can use 2 days. However, there are also some heavy users who use this phone very active for playing games or watch movie several hours continuously, then the battery will not enough. We have to do some adjustment to make REALME NARZO 10A battery work more longer. Please make LCD screen brightness as low as possible and disable all not use connections like GPS or Bluetooth or Wifi. REALME NARZO 10A does not have NFC connections.