Tips and tricks to fix REALME Q5 PRO problems. This is pro version that work with 5G connection. The processor use Qualcomm SM8250-AC Snapdragon 870 5G with Adreno 650 as dedicated GPU (graphic processor unit). When we use this phone from the first time, the operating system has been installed with Android 12 together with Realme UI 3.0.
The screen use AMOLED 6.62 inches size with FHD resolutions at 1080 x 2400 pixels. It has high refresh rate 120Hz for smooth scrolling and transitions. This phone has triple rear cameras and single front camera with punch hole at top right screen. We will give more solutions and information about how to solve troubles of REALME Q5 PRO (RMX3372) at www.hard-reset.org community.
What are Advantages of REALME Q5 PRO Specifications and Features?
- Network GSM 3G HSDPA or 4G LTE + 5G Dual simcard
- LCD 6.62 inches 20:9 aspect ratio FHD Resolution
- Processor Octa-core 1×3.2 GHz Kryo 585 & 3×2.42 GHz Kryo 585 & 4×1.80 GHz Kryo 585
- GPU Adreno 650
- Bluetooth / GPS / Wifi
- Memory Internal 128 GB with 6 GB or 8 GB RAM
- Memory Internal 256 GB with 8 GB RAM
- Main Camera Triple 64 MP f/1.8 + 8 MP f/2.3 + 2 MP f/2.4
- Main Camera Features autofocus, LED flash
- Front Camera 16 MP for video conference and selfie photography
- Operating System Android 12
- Battery Li-Po 5000 mAh
How to Fix or Problem Solving for Recovery REALME Q5 PRO hang or not responding or malfunctions or stuck or freezing or bricked ?
REALME Q5 PRO use high-end processor Qualcomm SM8250-AC Snapdragon 870 5G that has 7 nm FinFET technology. We can choose two internal storage with 128 GB or 256 GB. This phone does not have external memory slot for MicroSD. There are many games and applications that we can download from Google Play Store. But we have to be careful before download new or not famous apps. Why?
Because some bad developers create fake apps and fake games, but they may contain viruses or malware or threat. They can stolen our data. Our REALME Q5 PRO will get some troubles like hang or become slowly or stuck or broken or frozen or LCD touch screen not responsive. These kind of apps will not get Verified by Play Protect information / icon. We have to read many user reviews.
To solve this problems, we need to clean temporary files and caches inside this phone. We also have to remove or uninstall suspected applications that may have viruses or malware. We need to install recommended antivirus on our REALME Q5 PRO like Avast or Norton. This applications will scan all installed apps and give recommendation for our bad or high risk setting. When some troubles still happen, then we have to do hard reset or reformat our phone to factory default.
We have to know that all data will be wiped or removed after finish performing hard reset. All Google account will be removed or deleted from REALME Q5 PRO. Please do not install any APK files from unknown resources for safety reasons.
How to Force Shutdown or Force Soft Reset or Reboot or Restart REALME Q5 PRO ?
We can choose to buy 6 GB or 8 GB RAM. However, some installed applications may crash or corrupt. At this time, our REALME Q5 PRO will get hang or stuck or frozen or LCD screen not responsive. We have to force shutdown or force soft reset for remove caches and temporary files.
Please and hold Power Button for several seconds until this phone turn off by itself. Continue to turn it on by press Power Button again. This process will not remove any files and installed application from our REALME Q5 PRO, therefore we can do this process anytime we want.
How to clean temporary files and caches when this phone work properly? By doing soft reset or reboot or restart, the temporary files and caches will be clean up automatically. Please press and hold Power Button until pop-up menu appear on the screen, then choose Power Off / Reboot / Shutdown button.
How to backup data or Contact at REALME Q5 PRO ?
We can connect this phone using USB data cable to computer. After our computer finish recognizing our phone, then we can browse REALME Q5 PRO (RMX3372) internal storage using computer file manager. We also can use USB flash drive to connect for file transfer because it has USB OTG (on the go) option.
If our REALME Q5 PRO has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.
Please note: These options below may not work for some devices because of firmware update version or hardware troubles or some other possibilities.
#Option 1, Hard Reset REALME Q5 PRO with software menu
- Turn on the REALME Q5 PRO
- Make sure the battery is not empty
- Backup important data at REALME Q5 PRO because all data and applications will be erase or delete
- Go to Menu : Setting
- Choose Tab :General
- PressBackup & Reset > Restore factory setting
- Better to not check anything at the option if you do not want to erase data at data partition at internal memory
- ChooseReset phone
- The REALME Q5 PRO will do the master reset process.
#Option 2, Hard Reset REALME Q5 PRO Factory Default using Hardware Secret Button Key
If we can not go to menu, or REALME Q5 PRO can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key
- Turn off the REALME Q5 PRO
- Make sure the battery REALME Q5 PRO already full or more than 50%
- Press together and hold thePower Button + Volume Down Button
- If the Logo appear, then release the button, after that we will enter some menu
- Choosewipe data / factory resetusingVolume Button, and pressPower Buttonto Enter or OK
- The REALME Q5 PRO will continue master reset, wait for several minutes until REALME Q5 PRO start like new again.
How to Unlock or Fix or Bypass or Solutions for REALME Q5 PRO forgot password code or security lock screen pattern or pin (lost password)?
We need to secure all data from unauthorized people when REALME Q5 PRO away from us or stolen or lost. This is very important because we do not want any one can access our private data and confidential photos videos that shoot from 64 megapixel white + 8 megapixel for 119 degree ultrawide + 2 megapixel for macro.
The fingerprint sensor is located under display. We can use 16 megapixel front camera for facial recognizing. Please note that fingerprint or face detection will not work after REALME Q5 PRO finish reboot or restart. We need to unlock using secondary protections like password or pin or screen lock pattern. However, the problems will start happen when we can not unlock this phone or forgot security pattern / password / pin or fingerprint can not work. What should we do?
The only solutions to bypass forgotten security protection or screen lock pattern or pin or password is doing hard reset or reformat using hardware button combination key like steps at #Option 2 above.
New Android OS already has FRP (Factory Reset Protection). It is important to secure our phone if stolen or lost. If some unauthorized people force hard reset, then new reformatted Android will ask to verified with previous Google account.
Please note, after performing hard reset, some version of Android still ask for password or pin or security protection. We can bypass this protection using software that installed on personal computer. If we are not sure how to do that, please ask Oppo / Realme service center for bypass protections.
Is That Any Secret Code for Doing Format REALME Q5 PRO ?
There is no secret hidden code for REALME Q5 PRO to make it back to factory default. Please do one following options above for performing hard reset.
How to Format or Erase Phone Memory at REALME Q5 PRO ?
If we want to format and erase all data from all storage, please do hard reset using menu setting like steps at #option 1 above. This process will remove any data from internal storage together with reinstall the Android operating system to factory default.
How to Make Battery of REALME Q5 PRO Stronger, Life Longer and Not Fast to Drain ?
REALME Q5 PRO (RMX3372) use 5000 mAh battery capacity that can make it work full one day or more. However, some users use this phone too much for playing games or watch movie several hours continuously. We have to do some adjustment to make REALME Q5 PRO battery work more longer.
First, we have to know that bright LCD screen will consume more battery power, therefore we have to adjust screen brightness as low as possible. We also have to turn off all not use connections like GPS or Bluetooth or WiFi. NFC is not available at REALME Q5 PRO.