Tips and tricks to fix REALME Q5I problems. This is 5G smartphone that installed with Android 12 operating system when the first time open from the box together with Realme UI 3.0. It is powered by MediaTek MT6833P Dimensity 810 processor with dedicated GPU (graphic processor unit) Mali-G57 MC2 for graphic rendering.

The screen size is 6.58 inches with 90Hz refresh rate. It has Full HD+ resolutions at 1080 x 2400 pixels. This phone has dual simcard slot for different phone numbers. We can see small notch drop for 8 megapixel front camera. We will give more solutions and information about how to solve troubles of REALME Q5I (RMX3574) at community.


What are Advantages of REALME Q5I Specifications and Features?

  • Network GSM 3G HSDPA or 4G LTE + 5G Dual simcard
  • LCD 6.58 inches 20:9 aspect ratio FHD Resolution + 90Hz refresh rate
  • Processor Octa-core 2×2.4 GHz Cortex-A76 & 6×2.0 GHz Cortex-A55
  • GPU Mali-G57 MC2
  • Bluetooth / GPS / Wifi
  • Memory Internal 128 GB
  • RAM 4 GB or 6 GB RAM
  • Main Camera Dual 13 MP f/2.2 + 2 MP f/2.4
  • Main Camera Features autofocus, LED flash
  • Front Camera 8 MP for video conference and selfie photography
  • Operating System Android 12
  • Battery Li-Po 5000 mAh



How to Fix or Problem Solving for Recovery REALME Q5I hang or not responding or malfunctions or stuck or freezing or bricked ?

The internal memory 128 GB is big enough for keep many downloaded applications and games from Google Play Store, because the processor MediaTek MT6833P Dimensity 810 can support for it. Please be careful before download new or not famous apps, because some of them may contain viruses or malware or threat.

They can install unknown apps without notifications and stolen our data. The infected REALME Q5I can get some troubles such as hang or become slowly or stuck or broken or frozen or LCD touch screen not responsive. These kind of apps will not get Verified by Play Protect information / icon. Therefore we have to read many user reviews before download.

To solve this problems, we need to clean temporary files and caches inside this phone. We also have to remove or uninstall suspected applications that may have viruses or malware. We need to install recommended antivirus on our REALME Q5I like Avast or Norton. This applications will scan all installed apps and give recommendation for our bad or high risk setting. When some troubles still happen, then we have to do hard reset or reformat our phone to factory default.

We have to know that all data will be wiped or removed after finish performing hard reset. All Google account will be removed or deleted from REALME Q5I. Please do not install any APK files from unknown resources for safety reasons.


How to Force Shutdown or Force Soft Reset or Reboot or Restart REALME Q5I ?

This phone has 8 GB or 12 GB RAM. More bigger RAM is better for multitasking. However, some installed applications may crash or corrupt. At this time, our REALME Q5I will get hang or stuck or frozen or LCD screen not responsive. We have to force shutdown or force soft reset for remove caches and temporary files.


Please and hold Power Button for several seconds until this phone turn off by itself. Continue to turn it on by press Power Button again. This process will not remove any files and installed application from our REALME Q5I, therefore we can do this process anytime we want.

How to clean temporary files and caches when this phone work properly? By doing soft reset or reboot or restart, the temporary files and caches will be clean up automatically. Please press and hold Power Button until pop-up menu appear on the screen, then choose Power Off / Reboot / Shutdown button.


How to backup data or Contact at REALME Q5I ?

REALME Q5I (RMX3574) has MicroSD simcard slot for external memory. We can backup / copy all important files and photos or videos from phone internal memory using default Android file manager, then paste it on MicroSD external memory for backup.

We can connect this phone using USB data cable to computer. After our computer finish recognizing our phone, then we can browse REALME Q5I internal storage using computer file manager. We also can use USB flash drive to connect for file transfer because it has USB OTG (on the go) option.

If our REALME Q5I has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options below may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset REALME Q5I with software menu


  1. Turn on the REALME Q5I
  2. Make sure the battery is not empty
  3. Backup important data at REALME Q5I because all data and applications will be erase or delete
  4. Go to Menu :  Setting 
  5. Choose Tab : General
  6. Press Backup & Reset > Restore factory setting
  7. Better to not check anything at the option if you do not want to erase data at data partition at internal memory
  8. Choose Reset phone 
  9. The REALME Q5I will do the master reset process.


hard reset oppo realme q5i

#Option 2, Hard Reset REALME Q5I Factory Default using Hardware Secret Button Key

If we can not go to menu, or REALME Q5I can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key

  1. Turn off the REALME Q5I
  2. Make sure the battery REALME Q5I already full or more than 50%
  3. Press together and hold the Power Button + Volume Down Button
  4. If the Logo appear, then release the button, after that we will enter some menu
  5. Choose wipe data / factory reset using Volume Button, and press Power Button to Enter or OK
  6. The REALME Q5I will continue master reset, wait for several minutes until REALME Q5I start like new again.


How to Unlock or Fix or Bypass or Solutions for REALME Q5I forgot password code or security lock screen pattern or pin (lost password)?

This phone has big 128 GB internal memory to keep many important data and applications. With dual real cameras 13 megapixel for wide + 2 megapixel for depth of field, we also will have many private photos and videos. Therefore we have to activate security protections like fingerprint or face detection.

We need to choose secondary protection for unlock REALME Q5I after reboot or restart. Why? Because at this time the fingerprint and facial recognizing will not work. However, the problems will start happen when we can not unlock this phone or forgot security pattern / password / pin or fingerprint can not work. What should we do?

The only solutions to bypass forgotten security protection or screen lock pattern or pin or password is doing hard reset or reformat using hardware button combination key like steps at #Option 2 above.

New Android OS already has FRP (Factory Reset Protection). It is important to secure our phone if stolen or lost. If some unauthorized people force hard reset, then new reformatted Android will ask to verified with previous Google account.

Please note, after performing hard reset, some version of Android still ask for password or pin or security protection. We can bypass this protection using software that installed on personal computer. If we are not sure how to do that, please ask Oppo / Realme service center for bypass protections.


Is That Any Secret Code for Doing Format REALME Q5I ?

There is no secret hidden code for REALME Q5I to make it back to factory default. Please do one following options above for performing hard reset.


How to Format or Erase Phone Memory at REALME Q5I ?

If we want to format and erase all data from all storage, please do hard reset using menu setting like steps at #option 1 above. This process will remove any data from internal storage together with reinstall the Android operating system to factory default.


How to Make Battery of REALME Q5I Stronger, Life Longer and Not Fast to Drain ?

REALME Q5I (RMX3574) has 5000 mAh battery capacity with fast charging 33W technology. We can prolong the battery life by doing some adjustment to make it not fast too drain. Please make LCD screen brightness as low as possible and disable all not use connections like GPS or Wifi or Bluetooth, because they still consume some battery power although at standby mode.