Tips and tricks to fix REALME X2 PRO problems. This is high-end Android smartphone which powered by Qualcomm SDM855 Snapdragon 855+ processor and have dedicated GPU (graphic processor unit) Adreno 640 for playing 3D HD games without lag. The internal memory can be choose start from 64 GB or 128 GB or 256 GB. The most expensive version use 256 GB ROM with 12 GB RAM. PRO mean some improvement, then we will try to give some information for PRO and without PRO main comparison.


What Are The Differences Between REALME X2 vs REALME X2 PRO ?

  • Processor at REALME X2 PRO use Qualcomm SDM855 Snapdragon 855+ and GPU Adreno 640, while REALME X2 use Qualcomm SDM730 Snapdragon 730G and GPU Adreno 618.
  • LCD screen at REALME X2 PRO use 6.5 inches with 1080 x 2400 pixels resolution, while REALME X2 use 6.4 inches with 1080 x 2340 pixels.
  • Main Camera have little differences, but front camera at REALME X2 is bigger as 32 MP, while without PRO use only 16 MP.


What are Advantages of REALME X2 PRO (RMX1931) Specifications?

Network GSM 3G HSDPA or with 4G LTE Dual simcard
LCD 6.5 inches 20:9 aspect ratio
Processor Octa-core (1×2.96 GHz Kryo 485 & 3×2.42 GHz Kryo 485 & 4×1.8 GHz Kryo 485)
Bluetooth / GPS / Wifi
Memory Internal 64 GB or 128 GB or 256 GB
RAM 6 GB or 8 GB or 12 GB
GPU Adreno 640
Main Camera Quad 64 MP f/1.8 + 13 MP f/2.5 + 8 MP f/2.2 + 2 MP f/2.4
Main Camera Features autofocus, LED flash
Front Camera 16 MP for video conference and selfie photography
Operating System Android Pie 9.0 can be upgrade to Android 10
Battery Li-Po 4000 mAh



How to Fix or Problem Solving for Recovery REALME X2 PRO (RMX1931) hang or not responding or malfunctions or stuck or freezing or bricked ?

This is high end specifications smartphone with several options of internal memory and RAM. The most cheap price of OPPO REALME X2 PRO use 64 GB internal memory and 6 GB RAM. This phone does not have external memory MicroSD for extend when we need more storage. However, the internal memory of 64 GB is already big enough for install many applications from Google Play Store like WeChat, Whatsapp, Facebook, Viber, Instagram and some other more.

Please remember, that we can install more applications when we have big free storage, but some new or not famous applications may contain bad stuff like viruses or malware. Usually they are act as fake safety games or smartphone guard. Therefore we have to read as many user review as possible before install new or not famous applications. If we force install that kind of apps, then our REALME X2 PRO (RMX1931) will get some troubles like hang or stuck or broken or frozen or LCD touch screen not responsive. Therefore we need to have time read many review before install at our phone. These kind of apps will not get Verified by Play Protect information / icon.

If we get this problem, we have to try remove temporary files and caches inside this phone, because some troubles can be solve with this steps. If we are suspected infected by virus, then please install one good antivirus like Avast or Norton, then scan all content inside this phone. However, if the problems still happen, then we have to do hard reset to reformat our phone. Please remember, doing hard reset or master format can make our important data removed or wiped from this phone, this is also happen with all Google account which will remove from REALME X2 PRO (RMX1931). We are not recommended to install APK from unknown resource for safety reasons.


How to Force Shutdown or Force Soft Reset or Reboot or Restart REALME X2 PRO (RMX1931) ?

After installing many applications, some of them may crash or corrupt, then our OPPO REALME X2 PRO will get troubles such as hang or LCD touch screen not responding with any finger touch. We need to do soft reset or reboot to remove temporary files and caches. Please press and hold POWER button until REALME X2 PRO (RMX1931) shutdown or turn off by itself. After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our REALME X2 PRO (RMX1931) still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.



How to backup data or Contact at REALME X2 PRO (RMX1931) ?

Becuase REALME X2 PRO (RMX1931) does not have microsd external memory, then we can not backup to that storage. However, we can connect our phone to computer using proper USB data cable, and our computer can read files using computer file manager. Then please copy all important data to our pc hard drive.

If our REALME X2 PRO (RMX1931) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


#Option 1, Hard Reset REALME X2 PRO (RMX1931) with software menu

  1. Turn on the REALME X2 PRO (RMX1931)
  2. Make sure the battery is not empty
  3. Backup important data at REALME X2 PRO (RMX1931) because all data and applications will be erase or delete
  4. Go to Menu :  Setting 
  5. Choose Tab : General
  6. Press Backup & Reset > Restore factory setting
  7. Better you not check anything at the option if you do not want to erase data at data partition at internal memory
  8. Choose Reset phone 
  9. The REALME X2 PRO (RMX1931) will do the master reset process.


hard reset oppo realme x2 pro

#Option 2, Hard Reset REALME X2 PRO (RMX1931) Factory Default using Hardware Secret Button Key

If we can not go to menu, or REALME X2 PRO (RMX1931) can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key


  1. Turn off the REALME X2 PRO (RMX1931)
  2. Make sure the battery REALME X2 PRO (RMX1931) already full or more than 50%
  3. Press together and hold the Power Button + Volume Down Button
  4. If the Logo appear, then release the button, after that we will enter some menu
  5. Choose wipe data / factory reset using Volume Button, and press Power Button to Enter or OK
  6. The REALME X2 PRO (RMX1931) will continue master reset, wait for several minutes until REALME X2 PRO (RMX1931) start like new again.


How to Unlock or Fix or Bypass or Solutions for REALME X2 PRO (RMX1931) forgot password code or security lock screen pattern or pin (lost password)?

REALME X2 PRO (RMX1931) use quad camera for daily activity. The most interesting lens that we have at this PRO version is having 13 megapixel for telephoto. The storage also big enough start from 64 GB until 256 GB. After installing many applications, we will have many photos videos and important data. Please secure all data from unauthorized people when OPPO REALME X2 PRO away from us or lost or stolen.

Fingerprint is located under display. We are advised to activated this protections when the first time activate REALME X2 PRO. We can choose face unlock for alternative fingerprint protections. After register our data for first protections, we need to setup secondary protection for backup. Please choose screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone using fingerprint or forgot security pattern / password / pin. What should we do?

Don’t worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at REALME X2 PRO (RMX1931) use registered Google account. Previous Google account is very important because it can use to make this phone work after force from Hard Reset or Master Format to Factory Default.

New Realme smartphone already use latest Android version already implement FRP (Factory Reset Protection). FRP is important to secure our phone when it is stolen or lost. Android will ask for previous pin. At some Android version, we can bypass using previous installed Google account username and password after finish performing hard reset or master format. But at some other version update, we still have to type our screen lock pin or password protections. We can bypass using software at personal computer, but these steps are complicated for many users. Therefore we suggest to ask OPPO / REALME service center for bypass protections.


Is That Any Secret Code for Doing Format REALME X2 PRO (RMX1931) ?

There is no secret hidden code for REALME X2 PRO (RMX1931) to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at REALME X2 PRO (RMX1931) ?

There are two phone memory type at REALME X2 PRO (RMX1931), one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of REALME X2 PRO (RMX1931) as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of REALME X2 PRO (RMX1931) Stronger, Life Longer and Not Fast to Drain ?

OPPO REALME X2 PRO (RMX1931) have big enough battery at 4000 mAh. Because this phone already use Qualcomm SDM855 Snapdragon 855+ with 7 nm processor technology, then the battery consumption will be more better. Therefore many users can use this phone more then one day for standard activity. However, for heavy users who playing games or watch movie several hours continuously, the battery will not enough. We have to do some adjustment like make LCD screen brightness as low as possible and disable all not use connections like GPS or Bluetooth or Wifi or NFC.