Tips and tricks to fix SAMSUNG GALAXY A QUANTUM problems. This phone have dual model SM-A716N and SM-A716SS. The screen use Super AMOLED Plus 6.7 inches Full HD+ at 1080 x 2400 pixels and already protected with Corning Gorilla Glass 3. This phone use Quantum Random Number Generator (QRNG) chip for move security performance together with Exynos 980 processor.

How about for playing games? This phone also have fast games experience because it have dedicated GPU (graphic processor unit)  Mali-G76 MP5. Some users get issue when using SAMSUNG GALAXY A QUANTUM software and hardware, therefore we will try to give more solutions, reviews and information about how to solve SAMSUNG GALAXY A QUANTUM (SM-A716N / SM-A716SS) troubles at www.hard-reset.org community.

 

What are Advantages of SAMSUNG GALAXY A QUANTUM Specifications and Features:

  • GSM 3G HSDPA with 4G LTE Dual Simcard
  • LCD 6.7 inches FHD
  • Internal memory 128 GB with 8 GB RAM
  • Main Camera Quad 64 MP f/1.8 + 12 MP f/2.2 + 5 MP f/2.4 + 5 MP f/2.2
  • Main Camera Features autofocus, LED flash
  • Front Camera 32 MP for video conference & selfie photography
  • Processor Octa-core 2×2.2 GHz Cortex-A77 & 6×1.8 GHz Cortex A55
  • Operating system Android 10.0
  • Battery Li-Ion 4500 mAh

 

 

How to Fix or Problem Solving for Recovery SAMSUNG GALAXY A QUANTUM hang or not responding or malfunctions or stuck or freezing or bricked ?

SAMSUNG GALAXY A QUANTUM comes with 128 GB internal storage. It have external memory slot for extend using MicroSD / MicroSDXC. We will not get full 128 GB free storage, because some capacity already use for keep factory default operating system and Samsung applications. However, we still have more then enough free space for install many applications from Google Play Store like Kakaotalk, Facebook, WeChat, Instagram and some other more.

We need to be careful when download new or not famous applications, because there are many bad developers which create viruses or malware apps. They can act like security apps or games. That apps will make troubles at our SAMSUNG GALAXY A QUANTUM such as become slowly or hang or stuck or bricks or frozen or LCD touch screen not responding. Therefore we need to read many users review before download that kind of apps.

For fix this problems, we have to try remove temporary files and caches by performing soft reset or reboot. When this phone can work again or can boot properly, then please try to download one good free Antivirus from Google Play Store like AVAST or NORTON. This antivirus will scan all installed apps and give recommendation setting for safety usage.

If the problems still happen, then please do hard reset or master format like steps above. Hard reset will remove all important files, therefore we have to backup all data before performing hard reset. All account like Samsung account and Google account will also wipe or remove from SAMSUNG GALAXY A QUANTUM after finish hard reset. Please do not install any APK files from unknown resource, because it is very easy to make our phone get some troubles.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY A QUANTUM ?

SAMSUNG GALAXY A QUANTUM is mid end smartphone with 8 GB RAM. Some installed apps may crash or corrupt when run together. Our SAMSUNG GALAXY A QUANTUM will become run not normal or LCD touch screen not responsive with finger touch or hang. We have to remove temporary files and caches inside SAMSUNG GALAXY A QUANTUM to make it work normally again. Please press and hold POWER button until SAMSUNG GALAXY A QUANTUM shutdown or turn off by itself.

 

You may also try press and hold POWER + VOLUME DOWN button to shut it down or restart. After it is totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our SAMSUNG GALAXY A QUANTUM still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at SAMSUNG GALAXY A QUANTUM  ?

We can use microSD external card to copy or move important files using File Manager applications. If our SAMSUNG GALAXY A QUANTUM has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, How to Hard Reset SAMSUNG GALAXY A QUANTUM with software menu:

  1. Turn on this phone
  2. Make sure SAMSUNG GALAXY A QUANTUM battery already charge properly
  3. Go to menu: Setting > General tab > Backup & Reset > Factory data reset > Reset device
  4. Choose Erase Everything
  5. SAMSUNG GALAXY A QUANTUM will do the process to Master Reset to Factory Default

 

hard reset samsung galaxy a quantum

#Option 2, How to Hard Reset SAMSUNG GALAXY A QUANTUM with Hardware key button:

 

  1. Make sure the battery of SAMSUNG GALAXY A QUANTUM charge properly or battery have more then 50% capacity
  2. Turn off SAMSUNG GALAXY A QUANTUM
  3. Press and hold together : Power Button + Volume Up until Logo appear, then release all button
  4. Please wait until we see the menu at LCD screen, choose Wipe Data/Factory Reset with Volume Button to select and use Power Button to ok or enter.
  5. The SAMSUNG GALAXY A QUANTUM will do the process of restoring to factory default without any password or passcode (hard reset).

 

How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY A QUANTUM forgot password code or security lock screen pattern or pin (lost password)?

SAMSUNG GALAXY A QUANTUM have four camera with 64 megapixel for wide + 12 megapixel for ultrawide + 5 megapixel fro macro + 5 megapixel for DOF or Bokeh. This phone have big internal storage for keep many applications. Some apps and photos videos maybe confidential, therefore we will need to secure from unauthorized people, if this phone stolen or lost or away from us.

Fingerprint is located under display. We need to register our finger for unlock this phone. Front camera also can be use for face unlock recognizing. We have to know neither fingerprint or face unlock detection can not work after soft reset or reboot. Therefore we have to choose secondary protection for backup like screen lock pattern or password pin protection. The problems will be happen when we forgot security answer or fingerprint can not unlock or open the protection, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at SAMSUNG GALAXY A QUANTUM use registered Google account. But we have to do hard reset or reformat our phone using hardware button combination key like steps above. We have to always remember our Google account username and password, because new Samsung smartphone with latest Android version already implement FRP (Factory Reset Protection).

FRP is important to secure our phone when it is stolen or lost. Android will ask for previous same Google account username and password after finish performing hard reset. Therefore we have to remember carefully our Google / Gmail username and password. We also recommended to activate or create SAMSUNG ACCOUNT at SAMSUNG GALAXY A QUANTUM, because it can help us to bypass forgotten security protections.

HARD RESET SAMSUNG GALAXY A QUANTUM WHEN FORGOT PASSWORD / PATTERN (SCREEN LOCKED):

When SAMSUNG GALAXY A QUANTUM turn ON but the screen locked then follow this steps: 

  1. Mare sure the battery is not empty or more then 50%
  2. When Screen ON but locked, please press and hold POWER BUTTON + VOLUME DOWN button about 5 seconds until the screen off
  3. When the screen off, please directly continue press POWER BUTTON + VOLUME UP button about 4 seconds and release all button
  4. Then you will go to recovery button, choose Wipe data / Factory Reset, then all data will be wipe or the operating system will be reformat to factory default
  5. Please note, this process need us to use previous Google account for authentication after hard reset finish. For bypass FRP: Verify your account with previous Google Account.

 

What is BACKUP PASSWORD / BACKUP PIN at SAMSUNG GALAXY A QUANTUM  ?

This is the way to help for unlock or bypass forgotten security protection at SAMSUNG GALAXY A QUANTUM. Although we are sure about our security protection, but sometime we may forget about the right answer. Please note, when we give security protection at our SAMSUNG GALAXY A QUANTUM, it also give step to put our own PIN / PASSWORD as BACKUP PASSWORD / PIN. This backup PIN use to bypass or unlock forgotten security code later. Use above steps to unlock forgot password or screen lock pattern security protection using Google account or Gmail username and password or Samsung Account.

 

Is That Any Secret Code for Doing Format SAMSUNG GALAXY A QUANTUM ?

We can try to use secret code for doing hard reset SAMSUNG GALAXY A QUANTUM is *2767*3855# (some Samsung hardware or firmware update will not work with this code). But please remember to always be careful typing that code, because the SAMSUNG GALAXY A QUANTUM will do hard reset and remove all data also installed applications.

 

How to Format or Erase Phone Memory at SAMSUNG GALAXY A QUANTUM ?

There are two phone memory type at SAMSUNG GALAXY A QUANTUM, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of SAMSUNG GALAXY A QUANTUM as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of SAMSUNG GALAXY A QUANTUM Stronger, Life Longer and Not Fast to Drain ?

SAMSUNG GALAXY A QUANTUM use Exynos 980 processor with 8 nm technology for battery saving performance. That battery is enough for work full one day without recharge. However, some heavy users need to do some adjustment, because they use this phone several hours continuously. We need to make LCD screen brightness as low as possible and disable all not use connections like GPS or Bluetooth or Wifi or NFC.