How to Easily Master Format SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H with Safety Hard Reset?

Tips and tricks for solving problems at SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H. If we really like to take selfie than we have to consider buy Samsung Galaxy Grand Prime, because it have 5 megapixel front camera which is big enough to take self photography for upload to social media or save for personal purpose. If we want more megapixel, SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H have 8 megapixel main camera at back side and also include with light LED flash. RAM is one of consideration for having Android and SAMSUNG GALAXY GRAND PRIME SM-G530F / G530H have 1 GB to give better performance using Android smartphone. I we need more space for save our files and get more installed applications, we can add more space by use external memory up to 64 megapixel.

What are the different between SAMSUNG GALAXY GRAND PRIME VS SAMSUNG GALAXY GRAND PRIME DUOS TV

Samsung also release SAMSUNG GALAXY GRAND PRIME DUOS TV SM-G530BT, by specification all features and hardware are similar between both of them . But like the name SAMSUNG GALAXY GRAND PRIME DUOS TV SM-G530BT have internal TV tuner, so we can have local television program without using Internet connection, just use available television provider signal broadcasting. If we have problem with SAMSUNG GALAXY GRAND PRIME DUOS TV SM-G530BT then we also can use this page procedure for fix or doing hard reset.

What is Advantage of SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H Specifications:

GSM 3G HSDPA for SM-G530F
DUAL GSM-GSM For SM-G530H
LCD 5 inches
Internal memory 8 GB
RAM 1 GB
External memory microSD, up to 64 GB
Main Camera 8 MP, 2592 х 1944 pixels, autofocus, LED flash
Front Camera 5 megapixel
Processor Quad-core 1.2 GHz from Qualcomm
Operating system Android OS, v4.4.2 (Kitkat)
Battery Li-Ion 2600 mAh

How to Fix or Problem Solving for Recovery SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H hang or not responding or malfunctions or stuck or freezing or bricked ?

SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H have 8 GB for internal memory with 1 GB RAM, with this kind of capacity we can install many applications from Google Play Store kind of social media or chatting applications like Instagram, Facebook, Twitter, Whatsapp, Line, WeChat, BBM and others. But we have to know some applications from Google Play Store are not always compatible with out phone, by any change we could get this kind of applications installed at our SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H and will make some strange situations like hang or stuck or bricks or broken or frozen or boot logo loop or LCD touch screen not responding. If we get this problem, then we have to force shutdown or force soft reset or reboot our SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H to clean some temporary files or cache. If the problem still happen, then we have to do hard reset or master format our Samsung Galaxy Grand Prime, but please remember to do backup all important data because all data and installed applications will be wipe when doing hard reset.

How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H ?

When we use our SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H, sometime it can act strange or hang or LCD touch screen not responsive with our finger touch. At this situations, we have to force shutdown or force soft reset or force restart to clean cache and temporary files. The very easy steps when our phone get this trouble is open the back case cover and remove the battery. Wait about 5 seconds or more then please put again the battery inside SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H. Press Power button to turn ON our phone. We already done cycle steps of soft reset. We also can do soft reset or reboot anytime we want, because this steps will not remove any important data and will not remove applications as well. If our phone still work normally, doing soft reset or restart can be done by press and hold POWER button until pop-up menu appear, then please choose Shutdown / Reboot / Turn Off options.

#Option 1, How to Hard Reset SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H with software menu:

  1. Turn on SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H
  2. Make sure SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H battery already charge properly
  3. Go to menu:Setting >General tab> Backup & Reset > Factory data reset > Reset device
  4. ChooseErase Everything
  5. SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H will do the process to Master Reset to Factory Default

#Option 2, How to Hard Reset SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H with Hardware key button:

  1. Make sure the battery of SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H charge properly
  2. Turn off SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H
  3. Press and hold together :Power Button + Volume Up + Home Button
  4. If the button at number 3 not work, we can try with press and hold togetherPower Button + Volume Up Button
  5. If we see the menu at LCD screen, chooseWipe Data/Factory ResetwithVolume Buttonto select and usePower Buttonto ok or enter.
  6. The SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H will doing the process of restoring to factory default.

How to Restore and Reinstall Clean Android Operating system / firmware at SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H (Reformat) ?

Sometime because of installation crash, our SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H act strange or not normal. Sometime the LCD touch screen not responsive or phone become stuck or reboot by itself. If we know that the problems comes from the applications, maybe we still can try to uninstall that applications, but the problems happen when we have trouble with the damage operating systems, the result will be almost similar with applications trouble. Therefore, we should have to reinstall or reformat our SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H. First we have to know, that the factory default Android operating system or firmware file source has already saved safely inside SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H ROM. If we need to reformat or reinstall Samsung Galaxy Grand Prime, then we do not need to copy anything or connect to other device, just choose one of the following steps to hard reset above, then the clean factory default operating system will reinstall automatically to our SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H.

How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H forgot password code or security lock screen pattern or pin (lost password)?

Some users have very important data or confidential images or video at their phone. Therefore we always suggest all Android users to give more security protections. How to give security protections at SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H? There are some default build-in security protections at Samsung Galaxy Grand Prime, but usually we recommended to use screen lock pattern because it is easy and faster to use. Some other people also like to use other built-in security protections like Face Unlock, Gesture, Password Pin protection and others. Please access Security from menu setting and we can follow the steps to activate the security protection. The problems start happen when we forget the answer of security protections. But do not worry, because we can unlock or bypass forgotten security protection using Google account or Gmail account. Please give several time wrong answer continuously until the phone locked or freeze about 30 seconds, at this time we will find Forgot Password / Pattern button, press this button to unlock using Google account that we have already signed in before. If we can not access Google account, then we have to do hard reset or master format with hardware button at steps above.

How to Improve Performance SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H to make run more faster?

The specifications of SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H use quad core processor with 1.2 Ghz clock speed. This phone have 1 GB RAM for multitasking purpose. With that specifications, mostly this phone will run fast to access some applications. But some users maybe get problems with slow speed performance or lag of performance. Usually, the slow speed effect happen because there are too many applications run in the background. Some applications which has installed from Google Play Store will keep run in the background without any notification because they have to wait some command or update data. If too many applications run in the background at the same time, then the RAM and processor resources will be insufficient and will make Samsung Galaxy Grand Prime become slowly. If we want to make our SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H performance run faster again like new, then we have to consider doing hard reset or master format.

Is That Any Secret Code for Doing Format SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H ?

We can try to use secret code for doing hard reset SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H is*2767*3855#.But please remember to always be careful typing that code, because the SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H will doing hard reset and remove all data and installed applications.

How to Upgrade SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H to Android Lollipop Official Update ?

The specifications SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H are good enough to run Android Lollipop, because use quad core processor with 1 GB RAM. Although until we make this article Samsung still not give any information about the Android Lollipop update for SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H but this phone does not have problem to run it. We just have to wait for official Android Lollipop update for Samsung Galaxy Grand Prime and try to check it from menu Setting > About > Software update.

Update about Android Lollipop firmware upgrade: Now Samsung already release official Android Lollipop operating system for SAMSUNG GALAXY GRAND PRIME. There are some improvement such as SAMSUNG GALAXY GRAND PRIME battery is more stronger more then 1 hour if compare with previous firmware. To Upgrade you can do using OTA update or using computer and install with ODIN applications and the last choice is bring our SAMSUNG GALAXY GRAND PRIME to Samsung authorize service center to upgrade with new Android Lollipop operating system operating system.

109 thoughts on “How to Easily Master Format SAMSUNG GALAXY GRAND PRIME SM-G530F / SM-G530H with Safety Hard Reset?”

  1. i have just bought samsung galaxy grand prime. its rear camera is 8 mp but it doesnot function like an eight mp camera. i am frustrated with its pictures. the result is so poor. kindly let me know is this the settings’s fault or what? if there are some settings which improve the output then please let me know.
    regards

    Reply
    • Hi, the result of Samsung Galaxy Grand Prime camera is standard, you can not expect the result too much, especially if you take pictures at low light situations, then the result will be become worse unless you use LED flash or other alternative flash. However, you can try to tweak your Samsung Galaxy Grand Prime camera result using 3th party camera that we can download free from Google Play Store like Google Camera or Open Camera. Try to adjust some setting to fix your need.

      Reply
    • Hi, you can try to unlock your Samsung Galaxy Prime using Gmail account that you have signed in before. Please try to give several time wrong answer when your Samsung Galaxy Prime ask for password until your phone freezing or locked 30 seconds. At this time you can find Forgot Password button, then press this button to give your Gmail username and password that you have already signed-in before. If you can not access your Gmail account or your Samsung Galaxy Prime still locked out, then you have to do hard reset using hardware button combination key like steps above.

      Reply
  2. my mobile samsung galaxy grand prime sm 530 power on time up side corner yellow colour words Set warranty bit :recovery why 5 second before Robot system now im press robot system now and open mobile why set warranty bit :recovery in my mobile plz tell me

    Reply
    • Hi, sorry we do not understand about your trouble. If your Samsung Galaxy Grand Prime get reboot problems maybe this trouble happen because applications that has been installed at your phone. Please try to backup all important data at your Samsung Galaxy Grand Prime, you can use microSD external card or cloud backup, after that do hard reset or reformat using menu setting. If your Samsung Galaxy Grand Prime can not boot properly, then you have to do hard reset using hardware button combination key.

      Reply
  3. Hello sir . My name is bhupendra singh mehta from uttarakhand . I have sumsung galaxy grand prime g530h phone . My phone not opning last 2 day . All optione try but not opning my phone only showing sumsung galaxy grand prime in the oll screen. I also try hard reseat phone all mentino feild pleace help mi. I have laptop . Plz give mi next proces..

    Reply
    • Hi, this hard reset steps only work if for standard non rooted or not using custom rom at your Samsung Galaxy Grand Prime. If your trouble happen like bootloop then maybe your operating system is broken. Mostly using hardware button combination key to hard reset Samsung Galaxy Grand Prime will reformat and restore the operating system to factory default to make your phone can run again. However, if this steps can not fix your problems, then you have to bring your Samsung Galaxy Grand Prime to Samsung authorize service center.

      Reply
        • Hi, yes you can restore Samsung Galaxy Grand Prime operating system to factory default or master format using hardware button combination key like steps at #Option 2 above. It will reformat your broken OS to factory default. Please follow the steps carefully.

          Reply
  4. my mobile samsung galaxy grand prime any time hang how to speed and how upgrade lollipop and very hot d mobile. plz kindly give me sugesstion

    Reply
    • Hi, if you have done upgraded your Samsung Galaxy Grand Prime with official Android Lollipop then your phone will get several upgrade performance including battery life and faster access to applications. However, maybe because of some previous old applications that can make your Samsung Galaxy Prime not work properly, then please try to backup all important data first and do hard reset or master format to clean all old applications that run with previous firmware, after that you can try sign-in again with Google and Samsung account and install your important applications.

      Reply
    • Hi, the standard procedure to upgrade Samsung Galaxy Grand Prime to Lollipop is using OTA (over the air) or using computer for several users only. If your Samsung Galaxy Grand Prime has already upgraded to Android Lollipop, then the file source operating system which saved at internal memory or ROM will be upgrade to Android Lollipop as well, so next time if you do reformat or hard reset, then your Samsung Galaxy Grand Prime operating system will stay at Android Lollipop or latest firmware upgrade.

      Reply
  5. Dear fellows i m using Samsung Galaxy Grand Prime G530H it says made in Vietnam by Samsung . couple of days ago a MSG appeared on my screen unfortunately com.android.keyguard has stopped
    i check all forums , you tube means every thing this message won’t allow me to use any app or any thing in my phone its just sticked on the screen , some say use Odin3 & reinstall the firmware my phone not even detect on pc via USB i have tried all new and old Odin’s plz help me out with this

    Reply
    • Hi, if you have try to reformat using ODIN or hardware button combination key but not solve the problems, then you have to bring your Samsung Galaxy Grand to Samsung authorize service center.

      Reply
  6. Hey .. i have purchase a new samsung galaxy grand prime … two months before.. bt i am fed up from it because it is hanging too much.. even when the net is offf… please.. give me some solution for removing this problem..

    Reply
    • Hi, if you still can access your Samsung Galaxy Grand Prime menu setting, then we suggest to do hard reset. It will reformat the operating system to factory default, and also remove 3th party installed application. Usually your Samsung Galaxy Grand Prime problems will be fix after doing master format if the trouble comes from applications.

      Reply
  7. Hi .. my phone is samsung galaxy GRAND PRIME. A couple of days I noticed that some camera MODE has lost like HDR and etc and there are only three left – Auto, Beauty Face and Panorama. I reset the camera settings but still the same. I search on how to restore it but it seems no answer. Pls., help me about it. I don’t know what to do. Your help is much appreciated. Thanks! God bless!

    Reply
    • Hi, after you reset camera setting at your Samsung Galaxy Grand Prime but the problems still not fix then you have to backup all important data and try to do hard reset or reformat your Samsung Galaxy Grand Prime to factory default, it will be restore back all camera setting to factory default or like the first time you use this phone.

      Reply
  8. sir,
    My Samsung Galaxy Grand Prime SM-G530H phone shows total 8gb Storage in settings.
    Free storage space seen in settings is about 4.5gb. Few applications are installed. New applications cannot be installed, as it says insufficient storage.
    when connected phone to Pc through Usb cable, only 1.5Gb of total space is seen.
    All Android OS, applications, photos are seen stored on 1.5gb .
    I checked other phone models, wherein all space is seen.
    is there any defect with the phone? as only 1.5 gb of total space is seen instead of 8gb?

    Regards,
    Mukund.

    Reply
    • Hi, the internal memory of Samsung Galaxy Grand Prime also use for save applications data like Whatsapp or Facebook or sometime like that. Therefore at one time you will get insufficient internal memory which make us can not install anytime anymore. There are some root solutions for this conditions (low internal memory capacity) but we are not recommended to do that unless you know what you do (about the trouble if fail). You may try to do hard reset after to make it can have free capacity again, but of course you have to backup all important data or photos inside your Samsung Galaxy Grand Prime.

      Reply
  9. After factory hard reset it’s required gmail previously synced once I enter that information it says gmail of owner…please help I’ve entered all information correctly n I’m still locked out

    Reply
    • Hi, you may try to login your Gmail account from computer browser and open https://mail.google.com. If you can login then you can use that account to your Samsung Galaxy Grand. If you forget your Gmail account password, then try to recovery with Google forget password button at that browser.

      Reply
  10. My gran prime 3 g s vibretion is not working properly…… some time it work great .. and some time it work just like a damage phone

    Reply
    • Hi, the problems of your vibration at Samsung Galaxy Grand Prime can be happen because hardware trouble or software trouble. We suggest you to try one by one, first try to backup all important data at your Samsung Galaxy Grand Prime, after that you can do master format to reinstall operating system and all factory default applications using menu Setting like steps at #option 1. Try again your vibration whether it can work or not. If still sometime work or sometime not work, then maybe the hardware trouble happen at your vibration, then you have to fix / replace it at Samsung authorize service center.

      Reply
    • Hi, hard reset for your Samsung Galaxy Grand can be done with two simple steps, first using menu Setting but you should be able to go menu or your Samsung Galaxy Grand is not locked. The second method is using hardware button combination key. After your Samsung Galaxy Grand Prime finish to hard reset, it will reinstall with new factory default operating system. At this time everything are setup from beginning, you have to login or sign-in again with previous Google account, then you contact and several applications will be restored from cloud backup (but this conditions are not always work).

      Reply
  11. Don’t have the existing Google account password to unlock my Samsung Galaxy grand prime after hard reset. How can I unlock it with out a desk top

    Reply
    • Hi, unfortunately if you can not access or Google account to unlock security protections, then nothing you can do unless doing hard reset using hardware button combination key. Please follow steps at #option 2 above to hard reset your Samsung Galaxy Grand Prime with hardware button combination key.

      Reply
    • Hi, after finish hard reset, your Samsung Galaxy Grand Prime will ask for Google account. You can directly using your phone although you are not login to any Gogole account, as far as you do not use Google Play Store or other Google service at your Samsung Galaxy Grand Prime, but you can create new Google account with your own password to make this phone can work properly with Google service.

      Reply
  12. Hi so i have a galaxy grand prime and i got it used I factory reset ut and when in go to start it upnit asked me for the gmail account that was previously on the phone and I have no idea how to get that info and ibtry to enter my own gmail account and it doesnt work

    Reply
    • Hi, you are right, after doing hard reset, your Samsung Galaxy Grand Prime will ask for Gmail account, but you do not need to give previous Gmail account, you can put your other Gmail account or create new Google account. If you can not login to your own Gmail account, then please make sure your username and password is right by try to login with https://mail.google.com with Internet browser whether at computer or smartphone browser.

      Reply
    • Hi, usually after finish hard reset, the clean factory default Android operating system will be reinstall and everything will restore back from beginning like new. Please do again hard reset your Samsung Galaxy Grand Prime one more time. After finish reboot, please do not login to any old Google account, because sometime cloud backup can be restore automatically and the same problems can be appear again. You can try to sign-up with new Google account to test several hours / days.

      Reply
    • Hi, please try to replace with other GSM simcard which already have Internet access subscriptions. You also have to try and make sure your 3G / WCDMA is active at your Samsung Galaxy Grand Prime setting menu.

      Reply
  13. my samsung galaxy grand prime has network problem, anytime am indoors there is no service or no network connectivity but when I get out from the room there is service but not all areas in the location. thanks

    Reply
    • Hi, it is depend on how far your home from base station of network provider. You can try to use the same simcard and use it at other Android smartphone. If the result still same, then we can not do anything. Otherwise maybe your phone need to get further radio check at Samsung authorize service center.

      Reply
  14. hi…after lollipop update if i factory reset my phone…thn will my lollipop update will be ereased or will the lollipop update remain ??

    Reply
    • Hi, your latest firmware update will keep at your operating system file source. Therefore although you done factory master reset, your Samsung Galaxy Grand Prime operating system will not go back to previous versions. It will use latest Lollipop update.

      Reply
  15. hi
    i purchased Samsung grand prime G530H (Vietnam). Then i upgrade kitkat to lollipop. After upgrade that, my phone no display only color lines appearing and my touch also not working. please give me the solution for this
    Thanks

    Reply
    • Hi, please try to hard reset using hardware button combination key, because sometime after you do official firmware upgrade from OTA, it need to do hard reset to reformat fresh new operating system that you have upgraded. Do not worry, because your Samsung Galaxy Grande Prime firmware source will not back to Android Kitkat anymore if you have done upgrade to latest firmware Lollipop.

      Reply
    • Hi, sorry reply with english. As we know that some applications will collect data for history or profile. Therefore your Samsung Galaxy Grand Prime memory will reduce and finally can become full. Please uninstall some not use applications, otherwise you can try to do hard reset or master format. But please do not forget to backup all important data.

      Reply
  16. I have a galaxy grand prime. It stays frozen on the start up that just says galaxy grand prime. I’ve tried to reset by removing the battery, I’ve tried holding the buttons, it won’t go past that screen at all. What can I do?

    Reply
    • Hi, you should try to reformat your Samsung Galaxy Grand Prime operating system using hardware button combination key like steps at #option 2 above. Please do it again carefully. However, the steps maybe not work when your phone get some hardware trouble.

      Reply
        • Hi, we suggest to do hard reset using hardware button combination key like steps at #option 2 above, it will reformat your Samsung Galaxy Grand Prime operating system to factory default. If still can not work, then maybe some other trouble happen, then please consider to consult with Samsung authorized service center.

          Reply
  17. mysoftware update is creating prb n says operating system on your devive has been modified in an unauthorised way

    Reply
    • Hi, please try to do hard reset your Samsung Galaxy Grand Prime using hardware button combination key like steps at #option 2 above.

      Reply
  18. Dear sir I have samsung galaxy grand prime dous.i used it softly.i didn’t face any problem last 8 months but before 1 weak I facing a hardly problem.my mobile show always com.android.keygurd has stoped….
    Then I reset my mobile softly & hardly both of.
    But it shows always & I didn’t anything.
    Please help me how can I solve it.

    Reply
    • Hi, please make sure you do hard reset to reformat your Samsung Galaxy Grand Prime operating system to factory default. You can use hardware button combination key like steps #option 2 above. If still not work, please bring your phone to Samsung authorize service center for further check.

      Reply
  19. Hi evryone I hope you all is doing well .so I have Gelaxy grand prim SM-G530H
    it was hanging and I restored after restore it was ask me something update but I did not readed so I performed update in the middle of update i switched off for some reason so now i want to open it it is not opening now .then I want to restored hard reset I mean from shutoff + valoum + home butten but its still not working its comeing black screen . so what I need to do now Please help me. If anyone have solution pllease send me in this email fayazaslamkhan92@gmail.com

    Reply
    • Hi, it seems that you have stop or interrupt the reformat process, therefore some trouble may happen with your Samsung Galaxy Grand Prime. At this situations you can not fix or force hard reset using hardware button combination key. There are some tools like ODIN to reflash your firmware, but doing this will need to know some basic. Please consult with Samsung authorize service center for further help.

      Reply
  20. Dear community my samsung galaxy is also coming black screen just show me samsung galxy then come black screen i treid to restore hard reset with keis3 method when i put model name after i put serial number(S/N) its not accpting I put exactly which is appear underneath battery what I need to do further please help me

    Reply
    • Hi, if you have try to do hard reset or reflash using hardware button combination key or other software, but still not work, then maybe some trouble happen with your hardware. Please bring your Samsung Galaxy Grand Prime to Samsung authorize service center.

      Reply
  21. Samsung Grand Prime G530H has LTE network support.

    But after inserting 4G LTE SIM into SIM card slot 1 & under setting whenever I select LTE as Network mode then its throw error as “Unfortunately, the process com.android.phone has stopped”.

    Please help & provide solution so that I can start using 4G Sim.

    Reply
    • Hi, first your should try to do hard reset to reformat your Samsung Galaxy Grand Prime operating system to factory default. If after reformat your 4G network can not work at Samsung Galaxy Grand Prime, then please consult with Samsung authorize service center to make sure whether the problem comes from hardware or network simcard.

      Reply
  22. I am having Samsung Galaxy prime am g530h

    In my mobile when I am using 4G sim it showing emergency call . When I went to settings and try to keep LTe only it stopping I can’t use able to use the its showing unfortunately process com. Android.phone stopped. How can I fixed it and how can I use this for LTE SIM in this mobile LTE Sim so please kindly help what to do now next please help me me

    Reply
    • Hi, maybe your have to do some trial. First try to change with different simcard which have 4G LTE and make sure it can work or not at your phone with same conditions. If still not work then maybe you have to try doing hard reset to reformat your Samsung Galaxy Grand Prime operating system to factory default. If your 4G LTE problems comes from software, then this process will fix it.

      Reply
  23. I am haveing samsung smg 530h mobile

    In it 4g is not working

    But In my mobile it showing lte network
    but I cant selected
    when I selected it showing Unfortunately, the process com.android.phone as stopped

    So how to fixd it

    Send me mail
    mhdshafi39@gmail.com

    Reply
    • Hi, can you try to change with different simcard provider? It still can not work, then please try to do hard reset to reformat your Samsung Galaxy Grand Prime os to factory default.

      Reply
    • Hi, please try to see from menu Setting > Network > More > Mobile network > Network mode > choose GSM/WCDMA auto. If still not work then please try to do hard reset from menu Setting as well to reformat your Samsung Galaxy Grand Prime operating system to factory default.

      Reply
  24. hi, i have done option 2. now my samsung grand prime is asking for me to enter an account previously synch to this device.. this is a second hand phone from other person. thanks!

    Reply
    • Hi, if you have done hard reset properly, then your Samsung Galaxy Grand Prime will reset back like new, so you can try to login with new account or previous account, both same at Google and Samsung account.

      Reply
    • Hi, if the motherboard get trouble, then your phone can not fix with hard reset. You should check to Samsung authorize service center for the hardware trouble at your Samsung Galaxy Grand Prime.

      Reply
    • Hi, there are some limitation of Samsung Galaxy Grand Prime latest firmware update. Please check from menu Setting > About, and find out the OTA firmware upgrade for your Android smartphone.

      Reply
  25. hi, i having sm g530h, grand prime. when i check storage info, it shows that i have over 4gb of free internal storage, but when i try some apps like camera, it says that this am conused any help will be welcomed thnx

    Reply
    • Hi, please try to check whether your camera save the captured files into external or internal. You also can try to download other camera apps like Open Camera from Google Play Store.

      Reply
  26. when i turn on the it gives notification of reset ….but at the start of reset it shows no command error…when i tried wipe data reset option it failed to initiate……..can u help me??

    Reply
    • Hi, you may try to do hard reset using hardware button combination key to reformat your Samsung Galaxy Grand Prime using hardware button combination key like steps at #option 2 above. If still can not work, then you have to discuss with Samsung authorized service center for check the hardware.

      Reply
    • Hi, download the firmware upgrade will be take some minutes or more depend on how fast is our Internet connections.

      Reply
  27. Hiiiii , I have Samsung Galaxy Grand Prime but I got it on road… I removed the sim card and memory card

    I want to use My Sim card. If there problems will come..?

    Reply
    • Hi, sorry we do not understand about your problems. However, if your phone still get problems, then please try to do hard reset using menu setting like steps at #option 1 if still can boot normally or using hardware button combination key like steps at #option 2 above.

      Reply
  28. I deleted my photo but I selected automatic restore. I reinstall whatsapp yesterday I get back the deleted photo. Is any problem with it. Is My photo can only restore in my mobile .is it safe..

    Reply
    • Hi, do not worry for whatsapp cloud backup restoration, because the backup only will restore automatically when it use the correct user and phone number. Therefore it WILL NOT automatically restore to other account / other phone number unless have access to your phone number authentication, although your phone use by other people, but please remember, you have to remove all data manually from your internal memory / external memory before give/sell your phone to other people, because the images and videos data from Whatsapp or any other apps will stored inside storage memory. Whatsapp already try to make their backup and restore procedure will work easy and safety.

      Reply
  29. I used the software update option to update from android 4.4.4 to 5.01 after the update the screen became dark with nothing no more showing on the screen… after, I tried using odin to install a new stock firmware but no firmware seems to be compatible. Samsung galaxy grand prime sm-g530h/dv (Vietnam)… Please help me with the stock firmware to install or any other way you could be helpful to me

    Reply
    • Hi, if you have done to reflash using ODIN but still can not work, then we suggest to bring your phone to Samsung authorized service center for further help.

      Reply
  30. hello sir mery mobile me fake firmware install ho gai hai or mobile on hota hai lekin display kuch nahi ata black screen ajati hai samny mujy kuch tariqa batyee please sir

    Reply
    • Hi, sorry reply in English. If you use official ROM, then you still can try to do hard reset using hardware button combination key to reformat the operating system to factory default from firmware file source, but if you use custom ROM then maybe the standard procedure can not fix the problems. You need you ask help at Samsung authorized service center for check your Samsung Galaxy Grand Prime.

      Reply
  31. Hi? I have Samsung sm-g532f grand prime plus, I have faced problem like when I charge it, it can’t reach 100% stack at 70%. I do try charge with different chargers whole night still no change. And factory reset 2 times, issue still exist.
    The other thing keep notifay me ” security notice. Unautoruzed action has been detected. Restart ur divice undo unauthorized change”. even u restarting the message keep coming. Please help.

    Reply
    • Hi, well maybe the battery of your Samsung Galaxy Grand Prime live has been enter to end of life, therefore it will indicated something like that. Please note, usually Android or most smartphone battery will downgrade after use 2 years, after that it will become worse and at one time will be death or reach the end of life. At this time we have to replace with new original battery for Samsung Galaxy Grand Prime. Please note, do not use custom or OEM battery for best result. We suggest to find the battery at Samsung authorized service center.

      Reply
  32. sir my name bharat lodhi india mp sager se set hi but bo hang ho tha hi place hang problam solv my phone samsung galaxy grand prime 4g

    Reply
    • Hi, sorry reply in English. If you have hang trouble with your Samsung Galaxy Grand Prime, then please try to do hard reset either using menu Setting like steps at #Option 1 if your phone still can boot, or you also can try to do hard reset using hardware button combination key like steps at #option 2 above. Both steps will reformat your Samsung Galaxy Grand Prime operating system to factory default.

      Reply
  33. Good day!

    Sir,

    I’m having a hard time trying to fix my samsung grand prime, my problem is when i played on line games and my signal was weak, my phone was just freeze and hang for a couple of minutes. Im so upset on this phone, I’ve try soft reset and hard reset, I even root my phone just to fix this sh*t. Do i have to try the custom firmware just to be able to fix this?

    Reply
    • Hi, we suspect this problems happen because of your network provider or simcard troubles. please try to consult with your network provider customer support or try using different simcard or try to use wifi connections.

      Reply
    • Hi, sorry we are not sure abou the question. But having flash with Odin will have some risk if you are not expert. Please consult with Samsung authorized service center.

      Reply
    • Hi, first of all you have to make sure that this problems only happen because of applications troubles. You may try to do hard reset using hardware button combination key like steps at #Option 2 above. That process will reformat your Samsung Galaxy Gran Prime operating system to factory default. If still can not work, then maybe your hardware get some trouble, please consult with Samsung authorized service center.

      Reply
  34. My Samsung SM-G530H has hanging problem after trying restoring factory settings, on the LCD its displaying ” Downloading… Do Not Turn Off Target. It Has Been Behave For The Last 8 Hours. Wen I Try Hard Resetting It Does Not Respond Please Assist

    Reply
    • Hi, usually this problem happen if you do hard reset using menu Setting. Please try to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat your Samsung Galaxy Grand Prime operating system to factory default.

      Reply
  35. after installing new frimware on my galaxy smg530f there is no sim card manager on my phones setting n showing emergency calls only…how to solve this prblm

    Reply
    • Hi, maybe you should try to do hard reset or master format like steps at #option 1 above because your phone still can boot properly.

      Reply
  36. sir help
    when i have a samsung sm-g530h formatting, i have written
    ooin mode
    product name:sm-530h
    current binary:samsung official
    system status:official
    knox warranty void:0x0
    qualcomm secureboot:enaable[csb]
    rp swrev:s1,t1,h1,r1,a1,p1
    secure download:enable
    is written but above the top button button does not work please tell me

    Reply
    • Hi, if you can not fix with standard steps such as hard reset or master format using hardware button like steps at #option 2, then you have to consult with Samsung authorized service center.

      Reply

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