How to Easily Master Format SONY XPERIA Go/Advance (ST27i/ST27a) with Safe Hard Reset?

Tips and Trick if you have problem with SONY XPERIA Go/Advance (ST27i/ST27a). This is a smartphone that has the capability for submerged in water. This capability can be seen from the certification IP67 certified which means that the smartphone is capable for dust and water proof. We can use SONY XPERIA Go/Advance (ST27i/ST27a) in the water safely if not more than 1 meter deep and not more than 30 minutes long in the water. With SONY XPERIA Go/Advance (ST27i/ST27a) we can take a picture inside the water or do not worry if the phone suddenly falling down to the water. SONY XPERIA Go/Advance (ST27i/ST27a) use Android smartphone start at beginning with Gingerbread but can be upgraded to ICS and also Jelly Bean OS.

What is Advantage of SONY XPERIA Go/Advance (ST27i/ST27a) Specifications?

3.5 inches LCD Screen with Sony Mobile BRAVIA Engine
Scratch-resistant glass
Internal Memory 8 GB
RAM 512 MB
External Memory MicroSD up to 32GB
Main Camera 5 MP, 2592 x 1944 pixels, autofocus, LED flash
Processor Dual-core 1 GHz Cortex-A9
GPU Mali-400
Operating System Android OS, v2.3 (Gingerbread), upgradeable to ICS and Jelly Bean
IP67 certified – dust and water proof
Battery Li-Ion 1305 mAh

What to do for Solve The Problem and Recovery if SONY XPERIA Go/Advance (ST27i/ST27a) get hang or not responding or malfunctions or hang or stuck or freezing or bricked ?

The processor of SONY XPERIA Go/Advance (ST27i/ST27a) is dualcore 1Ghz with 512 RAM can be use to run multitasking applications. But sometime the applications is not build with good code or not compatible with SONY XPERIA Go/Advance (ST27i/ST27a). This situations can make the smartphone become corrupt or slow or not responsive or stuck or frozen or bricks, so we can not use SONY XPERIA Go/Advance (ST27i/ST27a) properly. If we get this problem, then better try to soft reset or reboot SONY XPERIA Go/Advance (ST27i/ST27a) to remove temporary files and cache. If the problem not solve then we have to do master format or hard reset to factory default.

How to Soft Reset or Reboot or Restart SONY XPERIA Go/Advance (ST27i/ST27a) ?

To soft reset SONY XPERIA Go/Advance (ST27i/ST27a), press the POWER BUTTON KEY for several seconds, we will see the menu to restart or turn off. Choose restart/reboot than the SONY XPERIA Go/Advance (ST27i/ST27a) will do the soft reset or restart. This is safe to do because non of important data or applications will wipe or erase.

#Option 1, Hard Reset SONY XPERIA Go/Advance (ST27i/ST27a) with Software Menu :

  1. Make sure the battery is not empty, better fully charge
  2. Turn on SONY XPERIA Go/Advance (ST27i/ST27a) smartphone
  3. Don’t forget to backup all important data
  4. Go to menu:Setting > Privacy > Factory data reset > Reset Phone
  5. ChooseErase everythingto continue and confirm you ready to do the format SONY XPERIA Go/Advance (ST27i/ST27a)
  6. The SONY XPERIA Go/Advance (ST27i/ST27a) will continue the step until ready to use in clean factory default.

#Option 2, Hard Reset SONY XPERIA Go/Advance (ST27i/ST27a) with Flashtool applications:

  1. Flashtool in the applications from Sony can be download from Sony website.
  2. Flashtool software need to installed in you computer and ready with USB data cable
  3. Make sure SONY XPERIA Go/Advance (ST27i/ST27a) battery is charge properly or full charge
  4. Power off SONY XPERIA Go/Advance (ST27i/ST27a)
  5. Boot SONY XPERIA Go/Advance (ST27i/ST27a) to flashmode with using:Volume Down Buttonandconnect to USB cable at No.1 above
  6. Follow the menu at you computer display, it is easy to understand the steps.

#Option 3, Hard Reset SONY XPERIA Go/Advance (ST27i/ST27a) with Hardware Key Button:

  1. Make sure the battery charge properly before doing this step
  2. Do not forget to backup all important data
  3. Turn off the SONY XPERIA Go/Advance (ST27i/ST27a)
  4. Press and Hold together:Power Button + Volume UpButton for several seconds
  5. Follow the menu at LCD screen to continue the hard reset SONY XPERIA Go/Advance (ST27i/ST27a)

#Option 4, Hard Reset SONY XPERIA Go/Advance (ST27i/ST27a) with PC Companion Software from Computer

  1. Please Make Sure the Battery not Empty
  2. PC Companionis default applications for Sony Smartphone which can be download from Sony Website
  3. After install at our computer, openPC CompanionApplications
  4. Before connect to phone, please choosePhone Updateand follow several step atPC Companion
  5. At some menu,PC Companionwill tell us how to connect the phone withPC Companionusing USB cable and press theVolume Downbutton
  6. Finish thePC Companionstep and until it doing Factory Reset to SONY XPERIA Go/Advance (ST27i/ST27a) to factory default Android operating system.

Please remember to always backup the important data at SONY XPERIA Go/Advance (ST27i/ST27a) before performing hard reset or master reset, because all data and installed applications will be wipe or deleted from SONY XPERIA Go/Advance (ST27i/ST27a) after finish doing the hard reset.

How to Restore and Reinstall Clean Android Operating system at SONY XPERIA Go/Advance (ST27i/ST27a) ?

Android is the operating system from SONY XPERIA Go/Advance (ST27i/ST27a), by default the operating system with factory default applications and settings already saved inside SONY XPERIA Go/Advance (ST27i/ST27a) ROM. When we need to reinstall or restore the clean operating system of SONY XPERIA Go/Advance (ST27i/ST27a), we just need to do the hard reset or master format with above step then the clean operating system will be reinstall by itself.

How to Unlock or Fix or Solutions for SONY XPERIA Go/Advance (ST27i/ST27a) forgot password code or security lock screen pattern or pin?

Android give as the ability for give more protection while we are away from SONY XPERIA Go/Advance (ST27i/ST27a). We can choose security pin password or screen lock pattern for protection. How about if we forget that protection? We can try to restore with Forget Password button, this step will ask our Google account which already installed at SONY XPERIA Go/Advance (ST27i/ST27a) before. If we can not access Google account then we need to do hard reset or master format.

How to Improve Performance SONY XPERIA Go/Advance (ST27i/ST27a) to make run more faster?

SONY XPERIA Go/Advance (ST27i/ST27a) specifications is good enough to run almost all applications at Google Play store, but we always suggest for user to install only important application. Some installed applications is not always compatible with SONY XPERIA Go/Advance (ST27i/ST27a), it can make the smartphone become slowly. If the SONY XPERIA Go/Advance (ST27i/ST27a) already running slowly then you have to optimize and reduce the installation applications, but if not help, then you should do hard reset SONY XPERIA Go/Advance (ST27i/ST27a) to make it run faster again with default setting.

How to Increase Battery Life Longer for SONY XPERIA Go/Advance (ST27i/ST27a) ?

Battery is one of important issue in using SONY XPERIA Go/Advance (ST27i/ST27a).How to fix very fast battery drain at SONY XPERIA Go/Advance (ST27i/ST27a)?, When we see the specifications for this smartphone , using battery with Li-Ion 1305 capacity for LCD 3.5 inches wide is average for daily usage about more than 6 hours at standard activity and also with always on data connections, but the battery life is vary when you install more application and always update data with internet. LCD also consume battery drain too fast. Please make sure you only run several important applications to make SONY XPERIA Go/Advance (ST27i/ST27a) battery lasting longer. You can try to hard reset SONY XPERIA Go/Advance (ST27i/ST27a) and start from default setting for normal battery life.

Is That Any Secret Code for Doing Format SONY XPERIA Go/Advance (ST27i/ST27a)?

There is no secret hidden code for SONY XPERIA Go/Advance (ST27i/ST27a) to make it back to factory default. Do the options above to hard reset it.

How to Upgrade / Update SONY XPERIA Go/Advance (ST27i/ST27a) to Official Android Jelly Bean Operating System or Firmware ?

At this time, we can upgrade or update the operating system or firmware of SONY XPERIA Go/Advance (ST27i/ST27a) to new official Jelly Bean os. Please do the backup first before follow the step to update, because if something happen, your data still safe with backup.

Simple Step to Upgrade SONY XPERIA Go/Advance (ST27i/ST27a) to Jelly Bean with PC Companion:

  1. Make sure the SONY XPERIA Go/Advance (ST27i/ST27a) already charge properly
  2. You need to prepare PC/Laptop and USB cable data
  3. Download Sony PC Companion, and install it at your PC/Laptop
  4. After finish installing Sony PC Companion at PC/Laptop, connect the USB Cable data from PC to SONY XPERIA Go/Advance (ST27i/ST27a)
  5. Follow the step at Sony PC Companion to upgrade the SONY XPERIA Go/Advance (ST27i/ST27a) operating system

51 thoughts on “How to Easily Master Format SONY XPERIA Go/Advance (ST27i/ST27a) with Safe Hard Reset?”

  1. how to add prefixes to all Phone numbers at once plse?
    Any tools needed or do I really need to adapt them 1 by 1?


    • Hi, to make sure your simcard or your smartphone is locked, better to remove the simcard from your smartphone. If the lock pin still appear then it mean your phone have to be hard reset with one of above step. But if after removed simcard and the phone does not lock then it mean your sim card problem. For simcard problem, you have to bring simcard to your operator company to ask for open the card lock.

    • Hi, the quick answer for your question is no. Because the default operating system for Sony Xperia Go/Advance is Android. But, some people out there have time to tweak the operating system (especially Windows that you ask), although I know it is hard to do, but nothing impossible in this world, right? Anyway, we suggest for you to buy new smartphone with Windows default native operating system, so the phone with default operating system will run for all phone functions such as camera or light or sound or video or any other functions.

  2. i have recently got an ST27i on contract (in UK) and since putting jellybean os on it it has been a complete nightmare, i have been to the local phone shop (where i got it in the first place) and the guy told me that the phone is not compatable with JB, he wants to put the phone back on ice cream sandwich. surely if this happens all my apps wont run properly with the latest updates. i was told nothing about this compatibility issue on signing the contract! is there any way i can make a formal complaint and recieve a phone that actually works with the current software? any ideas? is there a way to run JB smoothly on this phone?

    • Hi, to upgrade SONY XPERIA Go/Advance ST27i to Jelly Bean, you need to follow the step for official operating system. There are some Android Jelly Bean custom rom for SONY XPERIA Go/Advance, but we do not recommended because in some custom rom, some Xperia functions is not working 100%. Now Sony already release the latest stable SONY XPERIA Go/Advance (ST27i/ST27a) Jelly Bean operating system or firmware. Please read the simple and easy step to upgrade above, and hopefully your problem will be solve.

  3. my sony xperia go touchscreen problem, sometimes you need to touch hardly before it response, and my home, escape button is not working and no light… do you have an idea how to fix this?? thanks in advance….

    • Hi, first step that you can try is make sure which problem either hardware or software. Try do hard reset or master format your Sony Xperia Go to reinstall the clean and factory default Android operating system or firmware. Hopefully your Xperia Go back normal again. If the problem still happen, then we sure that the problem comes from the hardware and you need bring to Sony service center.

  4. Hello,

    Is there a place where I can download the Xperia ICS version for my Xperia Go? I upgrades from GB to JB and it’s a nightmare, Evertyhing freezes all the time.


    • Hi, Sony Xperia Go officially get Jelly Bean update. You can follow the recommended update process of Sony Xperia Go by connecting to USB computer which already installed with Sony PC Companion. Follow the easy step at PC Companion to finish updating Sony Xperia Go to official Jelly Bean os. We are really suggest if you can, please do hard reset or master format with new Xperia Go Jelly Bean os, because some old applications or previous setting could make the Sony Xperia Go become problem or act not normal.

  5. Hi I have a Sony Xperia go and some how there is a password on it when I didn’t put 1 on there . Now I am completely locked out !
    If u know how to fix it then reply with advice .



    • Hi, please try to unlock or bypass your Sony Xperia Go password with pressing Forgot Password button to give your Google account username and password. If you can not find Forgot Password button, please try to do several time wrong password continously until the phone freeze or locked for several seconds, than the Forgot Password button will be appear

      • Hi, if you forgot the security password protection, then you can bypass or unlock it using Google account or Gmail account. Please try to find Forgot Password button after doing several time wrong answer. That button will bring us to bypass forgotten password using Google account that we have already installed before. If you can not access Google account, then you have to do hard reset or master format.

    • Hi, if you have problem with data, than you need to find out whether your provider Internet service active or not. If you have problem that can not boot properly, try to do hard reset with hardware button. Make sure the battery charge properly.

    • Hi, some update firmware may make our Android smartphone become problem because the previous installed applications is not compatible with new firmware. Please try to do hard reset or master format your Sony Xperia to delete all installed applications and after that try to install again your daily applications. Please note, doing hard reset will removed all important data, that is why do not forget to do backup before performing hard reset.

  6. Dear all

    I have sony xperia st27i. Everything is Working correctly but point side camera is not working.

    Plz any one help me.

    Thanks all…..

    • Hi, sorry we do not understand about point side camera for your Sony Xperia ST27i problem, could you please explain more clearly about that problem?

  7. Hi,

    I have sony xperia go (st27i). I upgrade it after that it’s hanging too much. Now i want to do flash format. can you please tell me where i can get the flash format software online.

    • Hi,if you need to reinstall or reformat the Sony Xperia Go, you can try to follow options steps above. The option using software menu is recommended and more easy to do if your Sony Xperia Go still can be access. Doing hard reset will reinstall the default operating system which saved inside Xperia Go ROM automatically.

  8. my st27i isn’t charging it remains in 0% level… what will i do? is it battery problem or software problem? please help. Thank you. 🙂

    • Hi, you can try to change your Sony Xperia with other Android charger (please you only Android charger), then see weather the battery level going up or not. If the phone still can not charge, you should try to do hard reset. After that try to charge again. If the problem still happen, the we can suspect the problem come from the hardware and need further test at authorize Sony service center.

    • Hi, sorry we are not sure about your question, but maybe you mean your Sony Xperia Go locked or forgot the pattern. You can bypass or unlock forgotten security protection using Gmail username and password that you have already sign-in when the first time use your phone. If you could download any applications from Google Play Store, then it mean your Sony Xperia Go already sign-in with Google account. Try to give several time wrong pattern continuously until your phone locked or freeze for about 30 seconds. After that you will find Forgot Pattern button, press this button then you will ask Google account username and password to unlock or open you forgotten password. Please make sure that your Internet already active at your locked Xperia Go/Advance. If you can not access Google account then you have to do hard reset or master format.

    • Hi,

      I have sony xperia go (st27i). i want to remove the photos, music thing recommender, friends, feed en google that appear on my home page or on the screen

      • Hi, by default the content at your home screen can be removed by long press the icon or files and drag to Remove / Trash icon. This files also can be places at your Sony Xperia Go home screen using widget, so you need to remove that widget as well with the same long press and drag to trash icon.

  9. hi
    i have sony xperia go
    i want to downgrade my mobile android from 4.2 to 2.3 have many problems i cant ans call and mobile hang every time
    and low battery backup
    i download flash tool (emma ) but i dnt know how to use
    help me please

    • Hi, we are not sure how you update to 4.2 because as we know the lastest official update for Sony Xperia Go is 4.1. However, doing downgrade is not usual and standard Sony procedure does not have options to do that. If you are now using Sony Xperia Go custom ROM, then you should consult with your community developer, maybe they have latest update for their custom ROM, but please do it carefully.

  10. Hi,
    I have a Xperia Go with a Omni ROM installed.
    When I try to RESET my phone (by all the ways in this post) my phone keep the Omni ROM as its O.S. not returning to the originally installed one.
    How can I reinstall the original O.S. from Sony?
    Is there a way to get the original O.S. ROM?
    Thank you for your answers!

    • Hi, because there are some possibilities causes when use custom ROM, then we can not give good advice for your Sony Xperia Go Custom ROM problems. However, you can try to use PC Companion to re-flash back to original operating system, but sometime it can not work when we use custom rom.

    • Hi, if your Sony Xperia Go operating system damage, it can get boot loop trouble, please try to do hard reset using hardware button combination key above, or use PC Companion to reflash or reformat the latest updated Sony Xperia Go operating system, but you need computer PC to install PC Companion applications. Please follow steps at #Option 4 above.

  11. hi I have big problem that my sony go battery life is very poor if charge my battery full after one second my phone will shutdown pls give some advise to fix this

    • Hi, there are some possibilities that can make this trouble happen, first please try to use different Android charger which have 1 A current output, if this problems still fair, then maybe your Sony Xperia Go battery already corrupt and need to replace. Better ask or bring your phone to Sony authorize service center for further test.

  12. hy my sony xperia st27i got stuck and hanged not touch or not going to be off from the upper button and not charged or even not connect with pc
    it was just stuck from 14 hour’s and its screen light with stuck page is on

    • Hi, we suggest you to use PC Companion for reformat or hard reset your sony Xperia Go/Advance. Please follow steps at #options 4 above, to use your computer fix and reflash your phone.

  13. hi,
    I have an Xperia st27i and want to know what happens if my battery packs up completely.also it’s like my phone has a front camera but I have never been able to use it.or is there no front camera.

    • Hi, if you get problem with the battery, then please change itu with new battery to make your Sony Xperia Go can work properly. Sony Xperia Go does not have front camera, so you only can take photo from main camera at back side of the body.

  14. how to skip the startup setup. i cant no longer press right touchscreen side of thisphone. so i need to skip thestartup setup without taking the steps

    • Hi, usually you can skip to login any account when Sony Xperia Go ask setup account at beginning. However, we recommended you to fix LCD screen to make everything work normally.

  15. Hi, I rooted my Xperia Go and uninstalled the Xperia App. Now the phone doesnt boot anymore and is stuck on the screen of my provider (Telekom). The thing is: The Hard Reset doesnt work either. I press the power and the volume up button, then the phone vibrates. First once, then again and then three times. After that nothing happens. Is there another way to access the phone?

    • Hi, unfortunately we can not give good result for rooted Sony Xperia Go, because by doing root, there are too many not standard options that can be happen. However, you can try to do hard reset using PC Companion steps at #option 4 above. You need to prepare computer pc using Microsoft Windows operating system, and follow steps carefully.

    • Hi, first, you may try to do soft reset or reboot your Sony Xperia Go. If the LCD screen still not working then maybe you can try to do hard reset using PC Companion. If after doing master format to factory default the LCD of your Sony Xperia Go still not responsive then maybe the digitizer of that screen get trouble and need to get replace at Sony authorize service center.

    • Hi, first you may try to test with different GSM simcard to make sure your simcard is not the trouble maker. If the problems still happen, then you have to try doing hard reset for your Sony Xperia Go, but please do not forget to backup all important data, because hard reset means that your phone will reformat to factory default and all important data may wipe or erase. If problems will not fix with reinstall when it comes from hardware.


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