How to Easily Master Format SONY XPERIA NEO L MT25i Phoenix with Safety Hard Reset?

Tips for Problem Solving SONY XPERIA NEO L MT25i. This is smartphone with 4 inches LCD screen and also have 5 megapixel camera to take good picture. SONY XPERIA NEO L MT25i processor is powered by 1Ghz with GPU for support good quality for playing HD game.

What is Advantage of SONY XPERIA NEO L MT25i Specifications:

LCD 4 inches
Internal memory 1 GB
Main Camera 5 MP, 2592х1944 pixels, autofocus, LED flash
Processor 1 GHz
GPU Mali-400
Operating system Android OS, v4.0.4 (Ice Cream Sandwich)
Battery Li-Ion 1500 mAh

How to Solve Problem and Recovery if SONY XPERIA NEO L MT25i get hang or not responding or malfunctions or stuck or freezing or bricked ?

The specifications of SONY XPERIA NEO L MT25i is 1Ghz processor with 512 RAM is enough to run standard applications which can be download from Google Play Store. As we know some applications maybe need more resource than what SONY XPERIA NEO L MT25i have. Some applications also not compatible with our smartphone, that’s why in some reasons, the SONY XPERIA NEO L MT25i become problem such as hang or stuck or frozen or bricks or the LCD touch screen is not responding. You can try to do soft reset or reboot to remove same cache and some temporary files. But if you still get problem, better for you to hard reset with master format.

How to Soft Reset or Reboot or Restart SONY XPERIA NEO L MT25i ?

Soft reset for SONY XPERIA NEO L MT25i can be done by remove the battery from the body, then put it again at the battery place and press Power button to turn it on again. If your phone from On status, to soft reset or reboot just press the POWER BUTTON KEY for several seconds, we will see the menu to restart or turn off. Choose restart/reboot than the SONY XPERIA NEO L MT25i will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.

#Option 1, Hard Reset SONY XPERIA NEO L MT25i with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on SONY XPERIA NEO L MT25i smartphone
  3. Don’t forget to backup all important data
  4. Go to menu:Setting > Backup & reset > Factory Data Reset> Reset Phone
  5. ChooseErase everythingto continue and confirm you ready to do the format SONY XPERIA NEO L MT25i
  6. The SONY XPERIA NEO L MT25i will continue the step until ready to use in clean factory default.

#Option 2, Hard Reset SONY XPERIA NEO L MT25i with Flashtool applications:

  1. Flashtool in the applications from Sony can be download from Sony website.
  2. Flashtool software need to installed in you computer and ready with USB data cable
  3. Make sure SONY XPERIA NEO L MT25i battery is charge properly or full charge
  4. Power off SONY XPERIA NEO L MT25i
  5. Boot SONY XPERIA NEO L MT25i to flashmode with using:Volume Down Buttonandconnect to USB cable at No.1 above
  6. Follow the menu at you computer display, it is easy to understand the steps.

#Option 3, Hard Reset SONY XPERIA NEO L MT25i with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the SONY XPERIA NEO L MT25i
  4. Press and Hold together:Power Button + Volume UpButton for several seconds
  5. Follow the menu at LCD screen to continue the hard reset SONY XPERIA NEO L MT25i

#Option 4, Hard Reset SONY XPERIA NEO L MT25i with Emergency Call Button:
(this secret code step is recommended if you forget Security Password or Screen Lock Pattern):

  1. Make sure your battery is not empty or more than 50% is better
  2. Turn On SONY XPERIA NEO L MT25i
  3. If you already give the Security protection, then you will ask to Enter the Pin / Password / Pattern (just leave it empty because you forgot the answer)
  4. You will find Emergency Call button, press that button
  5. Continue by typing in screen:*#*#7378423#*#*
  6. After that, the screen will show menu, choose and press : Customization Settings
  7. Choose and press : Reset customization
  8. The confirmation button will tell you: data will be cleared and factory data reset will perform. Continue by pressing: Reset customization and reboot
  9. Finish then the SONY XPERIA NEO L MT25i will be continue doing hard reset until finish, just wait several minute

#Option 5, Hard Reset SONY XPERIA NEO L MT25i with PC Companion Software from Computer

  1. Please Make Sure the Battery not Empty
  2. PC Companionis default applications for Sony Smartphone which can be download from Sony Website
  3. After install at our computer, openPC CompanionApplications
  4. Before connect to phone, please choosePhone Updateand follow several step atPC Companion
  5. At some menu,PC Companionwill tell us how to connect the phone withPC Companionusing USB cable and press theVolume Downbutton
  6. Finish thePC Companionstep and until it doing Factory Reset to SONY XPERIA NEO L MT25i to factory default Android operating system.

How to Restore and Reinstall Clean Android Operating system / firmware at SONY XPERIA NEO L MT25i ?

The clean and default factory setting Android operating system source already saved in SONY XPERIA NEO L MT25i rom. If we need to do reinstall or restore the operating system then we can do it easily by perform the hard reset step above. Please becareful doing reinstall the Android operating system, because all data will be removed. We suggest you to backup any important data before doing reinstall or restore the SONY XPERIA NEO L MT25i operating system.

How to Unlock or Fix or Bypass or Solutions for SONY XPERIA NEO L MT25i forgot password code or security lock screen pattern or pin?

To give more protection for SONY XPERIA NEO L MT25i we can give security password pin or screen lock pattern protection. If we forget the answer, what we can do is try to recover the password pin or screen lock pattern by pressing Forget Password / Pattern button. This button will be appear if you do several time wrong answer. That button will guide us to recover the password with answer the Google account username and password which already saved in SONY XPERIA NEO L MT25i before. If we can not access the Google account then you should do hard reset with step at Option 4 above.

How to Improve Performance SONY XPERIA NEO L MT25i to make run more faster?

We can download many applications from Google Play Store to install at SONY XPERIA NEO L MT25i. But because the resource specifications are limited than we suggest you to only install important applications which always use, because if there are a lot of background applications run, will make SONY XPERIA NEO L MT25i become slow or sometime not responsive. If you’ve already got with this situations, than you may consider doing hard reset with step above.

Is That Any Secret Code for Doing Format SONY XPERIA NEO L MT25i?

Yes, there is the secret code to hard reset or master format SONY XPERIA NEO L MT25i by following the step at Option 4 above.

How to Make SONY XPERIA NEO L MT25i Battery Work More Stronger or Not Fast To Drain ?

Please make LCD screen brightness as low as possible, because LCD screen will consume a lot of batter power. This setting also have options to make it auto brightness, but make it lower is better. Please disable all not use connections like GPS or Bluetooth or Wifi. It is easy to activate from notification bar when we want to use it again.

Please note that SONY XPERIA NEO L MT25i battery have life time, therefore if it already work for 2 years, then the battery will become weaker. We have to replace with original battery for SONY XPERIA NEO L MT25i.

Additional note: for some SONY XPERIA NEO L MT25i, the above step may not be working because the operating system or firmware already change or any other causes. Please try to do the steps carefully and remember to always backup your data.

36 thoughts on “How to Easily Master Format SONY XPERIA NEO L MT25i Phoenix with Safety Hard Reset?”

    • Hi, in normal situations, the process at Option 4 should work. You have several options to do hard reset or master format Sony Xperia Neo L MT25i. The other alternative can be done if you download PC Companion applications to install at computer and connect the phone with that computer.

  1. I have problem with my sony experia neo mt25i. it was felt gown and suddenly hang and I coulnot turn it off ….kindly assist me to restart it…

    Thank you

    • Hi, if at the first time before felt down still work normally, then after falling down will not effect anything to the software area. We are worry your Sony Xperia Neo get hardware problem and need to be repair for that hardware. Please bring your Sony Xperia Neo to nearest Sony service center to ask their help looking for the hardware problem.

    • Hi, base at your question, it mean you have already try several sim card and sure that simcard working properly at other phone. You also need to make sure flight mode is not activate. If you still can not detect the simcard, then you need to try hard reset or master format and see weather the simcard can be recognize or not.

  2. my neo l just could not be turned on i pressed the power button theres vibration and the sony logo comes out but then it just sleeps again also when i pluged to a charger there no light plz help

    • Hi, the other alternative that you can try is download the PC Companion software from Sony website, and install it at your computer. After that follow the instruction to connect between your Sony Experia Neo L with that computer using USB Cable. With this software (PC Companion) you can try to do format as well.

    • Hi, some problem happen like your conditions that space-bar or some other specific location at LCD touch screen. You can try first to change the orientation form portrait to landscape, if the location still the same then maybe your LCD hardware get problem and need to be repair at authorize Sony service center. But you also can try to make sure first by doing hard reset, after that you have to test your LCD touch screen again, if the problem still happen than maybe that’s right about your LCD hardware problem at specific area or line.

    • Hi, please give more info about what kind of service code that you mean? You can try to hard reset your Sony Xperia Neo with software menu if it still responding, or you also can try using hardware button key. The other alternative is using PC Companion applications to reinstall or restore Android operating system.

  3. Hi my xperia, not turning on, notting respond when i press power botton, but when i charge, notting happen, except the red ligth on the top, its blinking,

    • Hi, usually this problem happen because the power at battery is really empty. Please try to charge your Sony Xperia Neo L using other Android smartphone, because if your charger can not give the true voltage output to charge, then the battery will not charge and your phone battery will keep empty.

    • Hi, there are several options that you also can try to hard reset Sony Xperia Noe. Please try using #Option 4 using special code or also the #Option 5 with PC Companion applications from Sony official website which need to install at your computer PC, can help you flash your phone to latest firmware together with hard reset it.

  4. Hi., I have a problem with my Sony xperia neo l. The first thing happen is its got hang and then i couldnt turn it off i remove the battery and put it back and if i switch it on only the brand name coming out of the screen and i cant switch it off even the battery is fully charged. Could u help me out of this? Thank u

    • Hi, it seems that your Sony Xperia Neo L get trouble stuck at Logo. There are some possibilities which can make this problem happen. But we would like to advice you doing hard reset with hardware button at #Option 3 above. You also have options to do hard reset using PC Companion which have to be download at Sony official website and install it to your PC computer, follow the steps at #Option 5 above.

  5. Hi same e1 My phone has d same prob only xperia logo is displayed nothing is happenin.. Can’t e1 switch of d phone.. Hv to remove battery. if I switch it on same xperia logo 🙁
    I tried option 3 but its not working 🙁

    • Hi, we should determine first which problems causes this case, first you need to try doing hard reset using one of following steps above, if your Sony Xperia Neo L touch screen not responding then we suggest to use PC Companion reformat using computer with Windows operating system (Windows 7/Windows 8/Windows 10). If after finish reformat the LCD touch screen still not responsive, then maybe your screen digitizer get trouble and need to replace at Sony authorize service center, the price are vary depend on their policy.

  6. My sony mt25i phone is dead. When i try to switch on the flash light is getting on, please let me know what the problem is and solution to it….

    • Hi, we can not make sure about your problems causes, but please try to download PC Companion from Sony official website, then install that PC Companion files at your computer which have Microsoft Windows operating system (WinXp/Win7/Win8/Win10), after that follow steps to hard reset using PC Companion, do not forget to prepare your USB data cable and connect your sony Xperia Neo L to your computer when PC Companion ask to connect. Please follow steps at #Option 5 above.

    • Hi, please try to reformat your Sony Xperia Neo L operating system using PC Companion, follow steps at #option 4 above. You need to use computer pc with Windows operating system and prepare usb data cable.

  7. hi. i have a big problem.when i want to open the setting,says unfortunately setting has stoped
    i reset my phone but this problem Is not resolved
    what can I do?

    • Hi, usually this is happen because some installed applications are crash at your SONY XPERIA NEO L. Please try to do it carefully after doing restart. If still can not happen, then you have to do hard reset your SONY XPERIA NEO L using PC Companion software like steps at #option 4 above.

  8. Am not able to use watts app I have updated it several times but d error msg is UNFORTUNATELY WATTS APP HAVE BEEN STOPPED. As it is a inbuilt app in this phone am unable to uninstall it pls do help me out I really dont wanna change dis phone find a way out for me

    • Hi, as far as we know Whatsapp can be download easily and work without problems at Sony Xperia Neo L. Please backup all important data and do hard reset to master format Sony Xperia Neo L operating system to factory default. After everything done, add Google account and download latest Whatsapp applications from Google Play Store.


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