We are talking about how to solve SONY XPERIA Z (C6603/C6602) problem solutions. Smartphone with water-resistant being produce more by several factory brand. Sony also start to make water-resistant base smartphone with premium specifications. Xperia Z is a water-resistant smartphone with IP57 certified, it mean Xperia Z can be use in 1 meter deep water about 30 minutes without worry to broke. In several location Xperia Z also known as C6603 for LTE or C6602.  Xperia Z is very good product from Sony which indicates that Sony is identical with premium product . Sony Xperia Z have production code C6603 / L36h / C6602 / C6606 / C6616 / YUGA.


What is Main Advantage from SONY XPERIA Z (C6603/C6602) :

LCD 5 inch with Sony Mobile BRAVIA Engine 2
Shatter proof and scratch-resistant glass
Processor Quad-core 1.5 GHz Krait
GPU Adreno 320
Memory Internal 16 GB
External Memory MicroSD up to 64GB
Main Camera 13.1 MP, 4128×3096 pixels, autofocus, LED flash
Front camera 2.2 MP
Operating system Android OS, v4.1.2 (Jelly Bean), upgradable to v4.2.2 (Jelly Bean)
Battery Li-Ion 2330 mAh
IP57 certified for Dust and Water Resistant




What is solutions to solve SONY XPERIA Z (C6603/C6602) Problem like hang or not responding or malfunctions or hang or stuck or freezing or bricked ?

With good specifications from SONY XPERIA Z (C6603/C6602) especially with huge big RAM memory will make this smartphone will going very smoothly to do many multitasking applications together. As we know Android have place to download all application from Google Play Store, some applications is not create with good ability to work with some smartphone. If you download an unstable application then it can be hurt our SONY XPERIA Z (C6603/C6602). When our SONY XPERIA Z (C6603/C6602) start to work not good or hang or stuck in boot logo screen or the touch screen is not responding or freezing then you have to do the soft reset or reboot first to clean up the temporary files or cache from some applications. But if the SONY XPERIA Z (C6603/C6602) still not work properly then try to do the restore master format with hard reset to factory default.


How to Soft Reset or Reboot SONY XPERIA Z (C6603/C6602) ?

You can start to do Soft Reset or Reboot SONY XPERIA Z (C6603/C6602) by pressing and hold Power Button, then the menu will be appear to choose for Reboot/Soft Reset or Turn off the SONY XPERIA Z (C6603/C6602). This is common way to do everyday and safe for all data.



#Option 1, How to Hard Reset SONY XPERIA Z (C6603/C6602) with software Menu :

  1. Make sure you already backup all important data
  2. Make sure the battery of SONY XPERIA Z (C6603/C6602) charge properly
  3. Go to Menu > Settings > Backup & Reset > Factory Data Reset > Reset Phone
  4. Choose : Erase Everything
  5. The SONY XPERIA Z (C6603/C6602) will do the format process to make it back to factory default


#Option 2, Hard Reset SONY XPERIA Z (C6603/C6602) with Flashtool applications.

  1. Flashtool in the applications from Sony can be download from Sony website.
  2. Flashtool software need to  installed in you computer and ready with USB data cable
  3. Make sure SONY XPERIA Z (C6603/C6602) battery is charge properly or full charge
  4. Power off SONY XPERIA Z (C6603/C6602)
  5. Do not connect USB with SONY XPERIA Z (C6603/C6602) (release or unplug USB cable from phone)
  6. Boot SONY XPERIA Z (C6603/C6602) to flashmode with using: Volume Down Button and connect or plug to USB cable at No.1 above
  7. Follow the menu at you computer display, it is easy to understand the steps.


#Option 3, Hard Reset Format SONY XPERIA Z (C6603/C6602) with PC Companion Software from Computer

  1. Please Make Sure the Battery not Empty
  2. PC Companion is default applications for Sony Smartphone which can be download from Sony Website
  3. After install at our computer, open PC Companion Applications
  4. Before connect to phone, please choose Phone Update and follow several step at PC Companion
  5. At some menu, PC Companion will tell us how to connect the phone with PC Companion using USB cable and press the Volume Down button
  6. Finish the PC Companion step and until it doing Factory Reset to Format SONY XPERIA Z (C6603/C6602) to factory default Android operating system.


How to Restore or Unlock SONY XPERIA Z (C6603/C6602) with Step by Step process?

Step for restoring SONY XPERIA Z (C6603/C6602) is the same with doing the hard reset above. For unlock you have to use Flashtool application or PC Companion applications at your computer. Do not forget to prepare the USB cable to connect Xperia Z with computer.


How to Reinstall Clean Android Operating system at SONY XPERIA Z (C6603/C6602) ?


The clean factory default operating system already save at your ROM, so by doing the hard reset for master reset to factory default, the SONY XPERIA Z (C6603/C6602) will be reformat and reinstall with the saved Android operating system and their factory default applications.


How to Fix or Solutions for SONY XPERIA Z (C6603/C6602) forgot password code or security lock screen pattern or pin?

To make using SONY XPERIA Z (C6603/C6602) more secure, we can give some security pin or password or screen pattern, but it become problem when we forgot the security key code. First thing to do is find the Forget Password button, SONY XPERIA Z (C6603/C6602) will ask the username and password Google account password in this phone. But if you still got problem with Google account, then you have to do the master reset SONY XPERIA Z (C6603/C6602) to factory default.


How to Improve Performance SONY XPERIA Z (C6603/C6602) to make run more faster?

Do not install unsafe applications, better to install only recommended applications from Google Play store because some unstable applications can make SONY XPERIA Z (C6603/C6602) run slowly. If your SONY XPERIA Z (C6603/C6602) already run slowly or sometime not very responsive, then we recommend to format with hard reset SONY XPERIA Z (C6603/C6602) to make it faster and clean.


Is That Any Secret Code for Doing Format SONY XPERIA Z (C6603/C6602)?

There is no secret hidden code for SONY XPERIA Z (C6603/C6602) to make it back to factory default. Do the options above to hard reset it.



Latest hard-reset.org Discussions & Share Information:

[Q] My sony xperia Z's Touch is not responding is this any software issue or hardware problem Note .There is no damage in set everything is ok but touch problem.
[A] Hi, usually the first think that we can try is doing hard reset or reformat your Sony Xperia Z operating system, because some troubles happen because software damage or corrupt. Please try to do master format using PC Companion because your phone can not work with finger touch. Please download PC Companion software from Sony Mobile official website and follow steps at #Option 4 above carefully. But you have to understand that doing hard reset will remove all important data from your Sony Xperia Z including Google account and installed applications.

[Q] So my partner got given his Sony xperia C6603 not even a month ago. It suddenly died on him and, not charging at all. It flashes red every time I push the on/off button but its not ready any charger we have. We don't have a PC so can't do that, the chargers all work coz we use them for other things. I was just wondering what I can do to fix this problem for him?
[A] Hi, the only options that you can do at this situations are doing hard reset using PC Companion like steps at #Option 4 above. But of course you have to find computer with Microsoft Windows operating system. If you can not do that by yourself, then please ask professional who know about smartphone. However, the safety solutions for your problems is bringing to Sony authorized service center.

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