Tips and trick solutions for SONY XPERIA ZR (C5502  / M36h / C5503) problems. The Quad Core smartphone from Sony with 4.55 inches LCD screen have code name Xepra M36h or in the market known as SONY XPERIA ZR. The Z type at Xperia family mean for high end smatphone. So, SONY XPERIA ZR (C5502  / M36h / C5503) is a high end smartphone with smaller LCD screen at 4.55 inches if compare by other Xperia Z family smartphone. The waterproof also available and good camera with 13 megapixel also equipped. Basically SONY XPERIA ZR is 3G GSM, some type with C5503 have 4G LTE capability but of course this is depend on the network base in specific country.


What is Advantage of SONY XPERIA ZR (C5502  / M36h / C5503)  Specifications:

GSM 4G LTE for Sony Xperia SONY XPERIA ZR C5503
LCD 4.55 inches touch screen with Bravia Engine
Internal memory 8 GB
External memory microSD, up to 64 GB
Waterproof with IP58 certified
Main Camera 13.1 MP, 4128×3096 pixels, autofocus, LED flash
Front camera for Video conference
Processor Quad-core 1.5 GHz Krait Qualcomm
GPU Adreno 320
Operating system Android OS, v4.1/4.3 (Jelly Bean) can be upgrade to 4.4 Kitkat
Battery Li-ion 2300 mAh battery



How to Fix or Problem Solving for Recovery SONY XPERIA ZR (C5502  / M36h / C5503) hang or not responding or malfunctions or stuck or freezing or bricked ?

SONY XPERIA ZR (C5502  / M36h / C5503) have good specifications and capable to run many applications from Google Play Store. The native Sony applications for camera and entertainment are ready to use without download 3th party from other sources. But still we need to add more applications to make SONY XPERIA ZR (C5502  / M36h / C5503) become fit to what we need. But we need to becareful when install applications because not all applications compatible with SONY XPERIA ZR (C5502  / M36h / C5503). Some apps could make our smartphone become problem like hang or stuck or frozen or bricks or LCD touch screen not responding. When the phone get this problem, first we can try to do soft reset or reboot or restart to delete any caches or temporary files from our smartphone. If the problem still happen, we need to do hard reset or master format SONY XPERIA ZR (C5502  / M36h / C5503).


How to Soft Reset or Reboot or Restart SONY XPERIA ZR (C5502  / M36h / C5503)  ?

The battery of SONY XPERIA ZR (C5502  / M36h / C5503)  is removable, so we can force soft reset or force shutdown by remove back cover case and unplug the battery, wait about 5 seconds and put again that battery at right positions and press POWER button to turn on this phone again. Other alternative when our phone freezing or hang or LCD touch screen not responsive is please try to force restart or soft reset the SONY XPERIA ZR (C5502  / M36h / C5503)  by press and hold power button for several second until the phone will reboot by itself, this step is solutions if the phone stuck. In normal conditions, when the phone still can use the menu, doing soft reset or reboot or restart can be done by press power button several seconds, until menu appear. Choose restart/reboot than the SONY XPERIA ZR (C5502  / M36h / C5503)  will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.


#Option 1, Hard Reset SONY XPERIA ZR (C5502  / M36h / C5503)  with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on SONY XPERIA ZR (C5502  / M36h / C5503)  smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone
  5. Choose Erase everything to continue and confirm you ready to do the format SONY XPERIA ZR (C5502  / M36h / C5503)
  6. The SONY XPERIA ZR (C5502  / M36h / C5503)  will continue the step until ready to use in clean factory default.



#Option 2, Hard Reset SONY XPERIA ZR (C5502  / M36h / C5503)  with Flashtool applications:

  1. Flashtool in the applications from Sony can be download from Sony website.
  2. Flashtool software need to installed in you computer and ready with USB data cable
  3. Make sure SONY XPERIA ZR (C5502  / M36h / C5503)  battery is charge properly or full charge
  4. Power off SONY XPERIA ZR (C5502  / M36h / C5503)
  5. Boot SONY XPERIA ZR (C5502  / M36h / C5503) to flashmode with using: Volume Down Button and connect to USB cable at No.1 above
  6. Follow the menu at you computer display, it is easy to understand the steps.


#Option 3, Hard Reset SONY XPERIA ZR (C5502  / M36h / C5503) with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the SONY XPERIA ZR (C5502  / M36h / C5503)
  4. Press and Hold together: Power Button + Volume Up Button for several seconds
  5. Follow the menu at LCD screen to continue the hard reset SONY XPERIA ZR (C5502  / M36h / C5503)


#Option 4, Hard Reset SONY XPERIA ZR (C5502  / M36h / C5503) with PC Companion Software from Computer

  1. Please Make Sure the Battery not Empty
  2. PC Companion is default applications for Sony Smartphone which can be download from Sony Website
  3. After install at our computer, open PC Companion Applications
  4. Before connect to phone, please choose Phone Update and follow several step at PC Companion
  5. At some menu, PC Companion will tell us how to connect the phone with PC Companion using USB cable and press the Volume Down button
  6. Finish the PC Companion step and until it doing Factory Reset to SONY XPERIA ZR (C5502  / M36h / C5503) to factory default Android operating system.


How to Restore and Reinstall Clean Android Operating system / firmware at SONY XPERIA ZR (C5502  / M36h / C5503)?

After using several times, maybe we need to clean up our SONY XPERIA ZR (C5502  / M36h / C5503) or need to reinstall / restore clean and normal factory default operating system or firmware. Doing reinstall is not difficult and everyone can do it easily. First we need to know that the file source SONY XPERIA ZR (C5502  / M36h / C5503) operating system / firmware already saved inside this smartphone ROM. When we need to do reinstall the clean Android operating system, just follow the simple step to hard reset above, then the Xperia ZR will be reinstall automatically. Please remember, doing hard reset or reinstall the clean and factory default setting Android operating system will make all installed applications and important data will be removed or wipe or deleted. Having said that, we need to do backup before doing this step.



How to Unlock or Fix or Bypass or Solutions for SONY XPERIA ZR (C5502  / M36h / C5503) forgot password code or security lock screen pattern or pin (lost password)?

If we have important information at our smartphone, then giving the password for security protections is important to do. We can choose several options to protect SONY XPERIA ZR (C5502  / M36h / C5503). But what we really recommended to do for everyone is give screen lock pattern or password pin protections. The problem happen when we forget about the answer or lost our password. Android have solutions to bypass forgotten security protection answer. Please find Forget Password / Pattern button at SONY XPERIA ZR (C5502  / M36h / C5503). This button usually not appear in the first time we input the password. This button will be appear if we do several time wrong password continuously until the phone frozen or locked for several seconds. Press Forget Password / Pattern button and follow the step to input Google account / Gmail username and password. If we can not access Google account in this phone, then we need to do hard reset or master format.


How to Improve Performance SONY XPERIA ZR (C5502  / M36h / C5503) to make run more faster?

The SONY XPERIA ZR (C5502  / M36h / C5503) already fast enough to run many applications from Google Play Store, because it have quad core processor and also have 2 GB RAM. However, some user maybe still get slow problem after using SONY XPERIA ZR (C5502  / M36h / C5503) for several months. This problem usually happen because some applications need more resource when doing update or finish the main job. If there are many applications like this run in the background, then it will make SONY XPERIA ZR (C5502  / M36h / C5503) run more slowly. Please removed or uninstall not use applications to make the phone reduce the background process. If we need to make the performance of SONY XPERIA ZR (C5502  / M36h / C5503) run more faster like new again, then we need to consider doing hard reset or master format.


Is That Any Secret Code for Doing Format SONY XPERIA ZR (C5502  / M36h / C5503) ?

There is no secret hidden code for SONY XPERIA ZR (C5502  / M36h / C5503) to make it back to factory default. Do the options above to hard reset it.


Some SONY XPERIA ZR (C5502  / M36h / C5503) maybe need different treatment when the phone get problems because the situations how to fix will be need more step when the operating system already update or rooted or using custom operating system. We can use this reference for normal situations. Always remember to do backup before flashing or reinstall or hard reset SONY XPERIA ZR (C5502  / M36h / C5503).


Latest Discussions & Share Information:

[Q] hey! sony xperia zr c5502 mobile hang or not responding i try it rest try new OS but still same problem. what can i do to resolve this problem
[A] Hi, please try to reformat your Sony Xperia ZR operating system to factory default using PC Companion like steps at #option 4 above. This process will automatically install the lastest official version of your Sony Xperia ZR.

[Q] my xperia zr is fully charge, and when i try to take a picture, it hangs, then i try to remove and back the battery but unfortunately it wont turn on, i try to plug it on its charger but i get a blinking red light, what is this? Can open the phone since yesterday, hope you can help me, thanks!
[A] Hi, usually at this situations we suggest to do hard reset using PC Companion like steps at #option 4 above. Because there are nothing we can do. Please download PC Companion applications at computer which use Windows operating systems, then follow steps at #option 4 above.

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