Tips and tricks to fix VIVO S15 (PRO) problems. This phone release with PRO or Non PRO version. The Non Pro version comes with Qualcomm SM8250-AC Snapdragon 870 platform while Pro version comes with MediaTek Dimensity 8100 platform. All version can work with 5G connection for broadband Internet access.

The screen use AMOLED 6.62 inches and 6.55 inches for Pro version with same 120Hz refresh rate. When the first time release at the market, Android 12 has been installed on VIVO S15 (PRO). We will give more information about how to solve troubles of VIVO S15 (PRO) at community.


What is Advantage of VIVO S15 (PRO) Specifications and Features:

  • 4G LTE + 5G LTE
  • LCD 6.62 inches FHD
  • LCD 6.56 inches FHD for Pro version
  • Internal memory 128 GB with 8 GB RAM
  • Internal memory 256 GB with 8 GB or 12 GB RAM
  • Main Camera Triple 64 MP f/1.9 + 8 MP f/2.2 + 2 MP f/2.4
  • Main Camera Triple 50 MP f/1.9 + 8 MP f/2.2 + 2 MP f/2.4 for Pro version
  • Main Camera features phase detection autofocus, LED flash
  • Front camera 32 MP for selfie photography and video
  • Processor Octa-core 1×3.2 GHz Kryo 585 & 3×2.42 GHz Kryo 585 & 4×1.80 GHz Kryo 585
  • Processor Octa-core 4×2.85 GHz Cortex-A78 & 4×2.0 GHz Cortex-A55 for Pro Version
  • GPU Adreno 650
  • GPU Mali-G610 MC6 for Pro Version
  • Operating system Android 12
  • Battery Li-Po 4500 mAh



How to Fix or Problem Solving for Recovery VIVO S15 (PRO) hang or not responding or malfunctions or stuck or freezing or bricked ?

All version has big internal storage with 128 GB or 256 GB. With Qualcomm and MediaTek processor, we can install many apps and games from Google Play Store. But there are some bad apps that may contain viruses or threat or malware inside Play Store, therefore we have to read many user reviews before install any apps.

Otherwise, our VIVO S15 (PRO) will get some troubles like lagging or slowly or become hang or stuck or bricks or LCD touch screen not responding. This bad applications will not get Verified by Play Protect information when we are on downloading process.

How to fix this problems? We have to clean temporary files and caches from phone storage by performing soft reset or reboot or restart. When our phone finish restart, then please install recommended antivirus like NORTON or AVAST. This antivirus will scan all installed applications and give safe Setting recommendation options inside VIVO S15 (PRO).

When this phone still get same problems, we need to do hard reset or master format to make it back to factory default. This process will remove all installed applications and data. Hard reset will erase or remove all Google account from this phone. We suggest only install recommended apps and do not install any unknown APK files.


How to Force Shutdown or Force Soft Reset or Reboot or Restart VIVO S15 (PRO) ?

There are two RAM options with 8 GB or 12 GB RAM when we want to buy VIVO S15 (PRO). This capacities are already big enough. However, the installed applications may crash or corrupt, that can make VIVO S15 (PRO) get some troubles like become hang or LCD touch screen not responsive. We need to do soft reset or reboot to clean up temporary files and caches.


Please Press and Hold Power Button for several seconds until this phone turn off by itself. Then we can try to turn it on again. Usually this phone will work normally after restart.

We can force to clean temporary files and caches when this phone still work properly. How to do that? Press and hold Power Button until pop-up menu appear, then choose Reboot / Shutdown / Power Off menu.


How to backup data or Contact at VIVO S15 (PRO) ?

We can not use MicroSD / MicroSDXC for backup destinations, because all VIVO S15 (PRO) version does not have external memory slot. But there are some other options to backup like using USB OTG for connect with flash drive. After the flash disk connected, then we can choose all important file using Android file manager, copy from internal memory and paste to external flash drive.

We can use USB data cable for backup all data to PC using File Manager at computer. If our VIVO S15 (PRO) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options below may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset VIVO S15 (PRO) with software menu

  1. Turn on the VIVO S15 (PRO)
  2. It is very important to make sure battery capacity more then 50% or better fully charge
  3. If we still can access file manager or other applications, the please backup all data or photos/videos at VIVO S15 (PRO) because all data and applications will be erase or delete
  4. Go to Menu :  Setting > More Setting > Backup and Reset > Erase all data
  5. Give check-mark : Erase Phone Storage if we want to clean / wipe all data
  6. Choose : Erase everything
  7. The VIVO S15 (PRO) will do the hard reset or master format to factory default process.



hard reset vivo s12

#Option 2, Hard Reset VIVO S15 (PRO) with Hardware Button Key to Recovery Mode

  1. Turn Off VIVO S15 (PRO)
  2. It is very important to make sure the battery is fully charge
  3. Press and hold POWER BUTTON + VOLUME UP BUTTON key until Fastboot menu appear
  4. Release all POWER BUTTON & VOLUME UP Button
  5. Choose Recovery Mode using VOLUME BUTTON and Press POWER BUTTON for Ok.
  6. Choose Clear Data button, and continue choose Clear all data and wait until wiping data finish
  7. At some version you can try to choose Wipe Data or Clear Data option by tap the menu or using VOLUME BUTTON to go up and down at menu and press POWER Button to Ok or Confirm or Choose. It will wipe all data to finish the Hard Reset or Master Format Steps
  8. Wait until the Use VIVO S15 (PRO) finish the process and the phone will start again like new


How to Unlock or Fix or Bypass or Solutions for VIVO S15 (PRO) forgot password code or security lock screen pattern or pin (lost password)?

We should protect all important photos videos from unauthorized people when VIVO S15 (PRO) away from us or stolen or lost. This phone has triple real camera and single selfie front camera. There are fingerprint or facial recognizing lock screen using front camera. But we have to choose secondary protections like Pin or Password or Screen lock pattern.

Why? Because after VIVO S15 (PRO) reboot or restart, the fingerprint or face detection will not work. It will ask to unlock using secondary protections. However, the problems will start happen when we can not unlock this phone or forgot security answer or pattern or fingerprint sensor can not open with our finger hand. What should we do?

We have to force hard reset or reformat VIVO S15 (PRO) when we forgot security protections. Please use #option 2 above to do hard reset using hardware button combination key.

VIVO S15 (PRO) use latest Android version that already have FRP (factory reset protection) feature. This is important to protect our phone when lost. We have to confirm the ownership by verified using previous Google account username and password when we re-setup again like new.


Is That Any Secret Code for Doing Format VIVO S15 (PRO) ?

There is no secret hidden code for VIVO S15 (PRO) to make it back to factory default. Do the options above to hard reset this phone.


How to Format or Erase Phone Memory at VIVO S15 (PRO) ?

If we want to remove or erase all data inside VIVO S15 (PRO) storage, the easiest way is by performing hard reset whether using #option 1 or #option 2 above. When we do #option 1 process, we need to choose check box options to Erase Internal SD / Internal Storage data.


How to Make Battery of VIVO S15 (PRO) Stronger, Life Longer and Not Fast to Drain?

VIVO S15 (V2203A) or VIVO S15 PRO (V2207A) use same battery with 4500 mAh capacity. Of course we can use this phone full one day for standard activity. The Pro version has 80W fast charging while non pro version use 66W fast charging technology.

However, if we want to use this phone longer when we are away from power charger, then we must do some adjustment like make LCD screen brightness as low as possible or turn of all not use connections like GPS or WiFi or Bluetooth or NFC.


More FAQ of VIVO S15 (PRO):

  • How to Hard Reset Vivo Camera and Music ?

    They are different procedures, but we will try to give one by one. To Reset VIVO camera setting, we have to open Main Camera Applications, then find menu Setting or Icon Setting, and find Restore Default Setting. For reset music, actually it is depend on what kind of apps to hear the music.

  • How To Remove or Bypass Forgotten Pattern or Password or Passcode at VIVO S15 (PRO) (Reformat Without Password) ?

    We always recommended to give security for anyone for secure data, but the problems comes when you can not unlock this phone. Please try to do hard reset using hardware button combination key like steps at #option 2 above. This process will reformat your VIVO S15 (PRO) operating system to factory default for remove security password or pattern protection. After finish hard reset, you should try to make sure this phone is belong to you by sign-in with Previous Google Account account for security protections.

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